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Can't Login to Twtich

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  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

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I've been having issues with Twitch for months now. Now I can't even log in. I've disabled every extension I have, I've deleted cookies and all site data--across all websites, not just Twitch which is a real pain to deal with and it didn't fix the problem. First it was just blocking my ability to make any changes to my account, now I can't log in at all. It just tells me to find a supported browser.

I've been having issues with Twitch for months now. Now I can't even log in. I've disabled every extension I have, I've deleted cookies and all site data--across all websites, not just Twitch which is a real pain to deal with and it didn't fix the problem. First it was just blocking my ability to make any changes to my account, now I can't log in at all. It just tells me to find a supported browser.

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This now applies to Hulu too.

Helpful?

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If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select "Temporary cached files and pages", don't clear other kinds of data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Does that help?

Double-check content blockers: Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix may block required elements on a site. Usually you can find a toolbar button for each add-on to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

Helpful?

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