https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

''mozziela [[#question-1059217|said]]'' <blockquote> 2 days ago, the moment i launch it, it crashes. Then yesterday can work for a few pages, then crashes again, then re-instalation again. Altogether crashed at least 13 times. Kindly help asap. Thanks. The latest crash detail: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- AdapterDeviceID: 0x2a42 AdapterDriverVersion: 8.15.10.1994 AdapterSubsysID: 02cf1028 AdapterVendorID: 0x8086 Add-ons: wrc%40avast.com:10.2.0.187,%7BBD4B37E6-7AE7-48d7-A2D7-6FF5775924AB%7D:1.5.2.20,mozilla_cc%40internetdownloadmanager.com:7.3.99,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:37.0.2 AvailablePageFile: 1778044928 AvailablePhysicalMemory: 493604864 AvailableVirtualMemory: 3761381376 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 55115776 BreakpadReserveSize: 67108864 BuildID: 20150415140819 CrashTime: 1430038243 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1429993989 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a42, AdapterSubsysID: 02cf1028, AdapterDriverVersion: 8.15.10.1994 D3D11-WARP? D3D11-WARP- D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1895 StartupTime: 1430038178 SystemMemoryUsePercentage: 76 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 4216037376 TotalPhysicalMemory: 2108018688 TotalVirtualMemory: 4294836224 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 37.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : useragent_locale: en-US This report also contains technical information about the state of the application when it crashed. </blockquote> ''christ1 [[#answer-721872|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports </blockquote> Thanks Chris, BUT mine is FIREFOX., not Thunderbird. Doesn't seem relevant in my case, but thanks for your input though :)

<blockquote> https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash </blockquote> My bad. https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash