If you visit the site using Internet Explorer or Google Chrome from the same computer, does it work normally? (Just in case your security software or some malware is changing your connection.)

You mentioned "I cleared all cookies (cache)" so I think you've taken the most obvious step, which is to make sure that corrupted cookies or file stuck in the cache are not causing the problem. When in double about cache, you can always reload the page using Ctrl+Shift+r to force a full reload.

In case one of your extensions is involved, could you test one or two of the sites in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

• "3-bar" menu button > "?" button > Restart with Add-ons Disabled
• Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

jscher2000 thank you for your reply. I tried different browsers and same problem there. Said this to their representative and they answered, once again, the major modification i did is successfully saved on their side. I don't have the option of Safe Mode.

If all browsers are affected, perhaps you have one of the following:

• External privacy/security software that alters/strips/blocks some identifying information from your web requests
• Service like private VPN or Tor that modifies your connection
• Malware

On the third point, our support article lists scanning/cleaning tools other users have found helpful: Troubleshoot Firefox issues caused by malware. For the most part these are free and take a long time to run a full scan. If they seem to finish quickly and especially if they demand a payment, you may have a more serious infection. The specialized forums listed in the article would be your best bet for resolving that.

Gea0 said

I don't have the option of Safe Mode.

Why is that?

because im using VPS and unable to install anything BUT i am able to download any firefox's plugin.

Hmm, Firefox's Safe Mode is built-in to Firefox already. You just need to use the menu command as I described earlier. Sorry if I made it sound like a separate download.

I restarted like that already several times but obviously this didn't help. Most recent content on webpages, after i log in, is still not showed.

I suspected that would be the case when you said all browsers were affected...

I think the next steps are checking: https://support.mozilla.org/questions/1050433#answer-699482

Gea0 said

Hi, My problem is occuring all the time and I would beg on knees for some assist please. When I do within particular websites (not all but more than one) few changes, e.g. verify email address or verify financial information or adding particular data, etc, I am supposted to get some content changed within the web access. e.g. some menus should occur and/or some additional options available and/or different user access (example now verified instead of unverified), some additional drop down menu options, perhaps some images shown, perhaps banners removed and so on. So I am supposted to see some difference within the content. My problem is that I don't. I contacted support department and I asked them whether or not I entered needed details correctly. They told me everything is correctly saved and they even read to me typed information - everything what they read was correct, I really typed that. This means in the database is everything saved. However as I said I don't see any changed on my side within account. I asked what should be different and the answer was that some new buttons should occur, warning message gone and previously unavailable button should become available. Additional answer, received by representative, was that my browser is not being updated based on most recent actions within my account. Possible solution, provided by representative to me, is to wait for entire system update. I am waiting endlessly and still no content change. I cleared all cookies (cache). Used tools to clear and also CLEAR option within firefox's settings. Furthermore I cleared entire registry, rebooted computer and didn't help. Then i decided to shut down pc completely. Still nothing. Then I even tried restarting the router, still doesn't help. I made sure via several resources that I am NOT blocking any java, javascript, adobe, or whichever other content. The website doesn't require any particular firefox plugin. Also double checked the firefox is updated to the most recent version but nothing helps. I still don't get the content updated after I typed what I was supposted to within my account after I logged in. Called them again, once again representative told me everything is saved. However I need the website (browser) content updated (obviously im talking about the content update and not browser version update) in order to resume with next step of the procedure I am doing. Don't have the option to try different computer so please avoid suggesting that. I did secondary temporary account and same story there - same browser problem, content of the webpage, after doing some major work (e.g. typing bank account details or approving previously typed account details), is Not being updated. Could anyone please tell me what to do?

I just updated one of my webpages on my website, but could not see the updated page- the old version still showed. I restarted Firefox and tried to view the updated page again, and still the old version showed. Then I had the idea to CLEAR EVERYTHING as the default tool in vsn 37.0.2 is set up from the History, View Recent History option. It took a long time for everything to clear, but when I then tried to view my updated webpage, it showed this time updated. Am I supposed to periodically CLEAR EVERYTHING for Firefox to pick up updated webpages?

dayenara said

Am I supposed to periodically CLEAR EVERYTHING for Firefox to pick up updated webpages?

Firefox normally does not check for updates if the cached page has not expired (the server often sets an expiration date for content sent to a browser).

If you suspect a page has changed, you can bypass the cache by reloading this way:

• Shift+click the reload button in the address bar
• Ctrl+Shift+r (Mac: Command+Shift+r)

But if you want Firefox to automatically check more often, please see this post: https://support.mozilla.org/questions/1061779#answer-727680