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OMG I cannot get Sync to work on my new machine.

Posted

I have two PC's, a desktop and a laptop, which I bought at the same time and was able to sync with zero issues. Now, I have added a second desktop, WHICH ABSOLUTELY REFUSES TO EVEN PRETEND TO SYNC. All three machines are running Firefox 31. I followed the web instructions to reset the version of Sync to the new one. ALL THREE MACHINES have now told me, "Sync enabled. Firefox will start syncing momentarily," which, shockingly enough, is all that ever happens. I have been through pretty much every support article on this site regarding Sync, and tried every possible different combination of signing in, signing out, hitting the button 30 times, that sort of thing, and am now extremely frustrated and annoyed. I work online and I need these freakin' machines, and a working web browser, and my bookmarks and my passwords and my history. Anyone with (effective) words of wisdom would be much appreciated, thanks.

I have two PC's, a desktop and a laptop, which I bought at the same time and was able to sync with zero issues. Now, I have added a second desktop, WHICH ABSOLUTELY REFUSES TO EVEN PRETEND TO SYNC. All three machines are running Firefox 31. I followed the web instructions to reset the version of Sync to the new one. ALL THREE MACHINES have now told me, "Sync enabled. Firefox will start syncing momentarily," which, shockingly enough, is all that ever happens. I have been through pretty much every support article on this site regarding Sync, and tried every possible different combination of signing in, signing out, hitting the button 30 times, that sort of thing, and am now extremely frustrated and annoyed. I work online and I need these freakin' machines, and a working web browser, and my bookmarks and my passwords and my history. Anyone with (effective) words of wisdom would be much appreciated, thanks.

Chosen solution

Hi flowerdaemon, Thank you for your question. I understand that the third computer will not sync.

I ran into this last week as well when I was changing the password and adding a test profile. This is what I did:

  1. Removed the account from Options/Preferences > Sync
  2. Made a back up of the profile, I do this out of habit from losing school papers.
  3. Added the account again and went to accounts.firefox.com
  4. Signed in on that page and saw the "Your sync will begin momentarily"
  5. Waited about 5 mins for the first default sync.
  6. Then clicked Tools > Sync Now

After that I saw my data and all was synced with the other profiles.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • Next Generation Java Plug-in 10.65.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 14.0 r0
  • Google Update
  • 5.1.30514.0
  • Shockwave Flash 13.0 r0
  • WildTangent Games App V2 Presence Detector
  • Picasa plugin
  • GEPlugin
  • VLC media player Web Plugin 2.1.0
  • Amazon MP3 Downloader Plugin 1.0.17
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

guigs2
  • Top 10 Contributor
  • Administrator
  • Moderator
665 solutions 7515 answers

Chosen Solution

Hi flowerdaemon, Thank you for your question. I understand that the third computer will not sync.

I ran into this last week as well when I was changing the password and adding a test profile. This is what I did:

  1. Removed the account from Options/Preferences > Sync
  2. Made a back up of the profile, I do this out of habit from losing school papers.
  3. Added the account again and went to accounts.firefox.com
  4. Signed in on that page and saw the "Your sync will begin momentarily"
  5. Waited about 5 mins for the first default sync.
  6. Then clicked Tools > Sync Now

After that I saw my data and all was synced with the other profiles.

Hi flowerdaemon, Thank you for your question. I understand that the third computer will not sync. I ran into this last week as well when I was changing the password and adding a test profile. This is what I did: #Removed the account from Options/Preferences > Sync # Made a back up of the profile, I do this out of habit from losing school papers. # Added the account again and went to accounts.firefox.com #Signed in on that page and saw the "Your sync will begin momentarily" # Waited about 5 mins for the first default sync. # Then clicked Tools > Sync Now After that I saw my data and all was synced with the other profiles.
cor-el
  • Top 10 Contributor
  • Moderator
12331 solutions 114060 answers

You can also check the Sync log via the about:sync-log page. you can open about: pages via the location/address bar.

You can also check the Sync log via the <b>about:sync-log</b> page. you can open <b>about:</b> pages via the location/address bar.

Modified by cor-el