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Firefox Android crashes when connect bluetooth keyboard

Running Firefox Android on a Samsung Galaxy Tab S6 tablet running Android 12. Using Firefox version 153.0.4 (Build #2016177879), 54be19de0e08edff0b797e55fd935dd3978b0a6d… (read more)

Running Firefox Android on a Samsung Galaxy Tab S6 tablet running Android 12. Using Firefox version 153.0.4 (Build #2016177879), 54be19de0e08edff0b797e55fd935dd3978b0a6d GV: 153.0.4-20260810162159 AS: 153.0 OS: Android 12 Also using a Fintie bluetooth keyboard. The keyboard shuts off when not used for couple of minutes. When I need it I tap the keyboard to bring it back but then Firefox crashes and needs to be restarted. How can I fix this?

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I can't use Thunderbird email after a sudden power outage.

My computer unexpectedly shut down when the power went out. When I try to open Mozilla Thunderbird, it doesn´t respond. Messages appear on the tabs at the top and a dot f… (read more)

My computer unexpectedly shut down when the power went out. When I try to open Mozilla Thunderbird, it doesn´t respond. Messages appear on the tabs at the top and a dot flashes on one. When I press anything, the text turns gray and the program doesn´t respond. I´ve turned off my computer many times, and that doesn´t help. I´ve also deleted a locked file according to the instructions. The situation is the same in Safe Mode, and it doesn´t help. What should I do now? Thank you!

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Firefox Desktop Keeps Crashing – Looking for Troubleshooting Advice

Hi everyone, Firefox on my desktop has been crashing frequently, sometimes shortly after opening it and other times while browsing normally. There doesn't seem to be one … (read more)

Hi everyone,

Firefox on my desktop has been crashing frequently, sometimes shortly after opening it and other times while browsing normally. There doesn't seem to be one specific website or action that consistently causes the crash.

I've already tried restarting Firefox and my computer, but the problem keeps coming back.

Has anyone experienced frequent Firefox desktop crashes recently? I'd appreciate any suggestions on what I should check first, especially regarding extensions, hardware acceleration, crash reports, or corrupted profile data.

I'm happy to provide my Firefox version, Windows version, and crash report details if needed.

Thanks in advance for any help!

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FIrefox rapidly opening and closing browser windows

Firefox browser opening and closing on it's own, rapidly opening multiple windows at once, over the top of all other open pages on my computer. I've restarted my computer… (read more)

Firefox browser opening and closing on it's own, rapidly opening multiple windows at once, over the top of all other open pages on my computer. I've restarted my computer, run a virus scan, cleaned my keyboard (no stuck keys), unplugged all extra things (web cam, mouse), nothing seems to work. I use Chrome and Firefox simultaneously for different things, and have never had an issue before.

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Firefox crashes wohle PC when alt tabbling into it from 3d accelerated fullscreen application

Hi, My Firefox crashes when alt tabbing into it from a 3D accelerated fullscreen application. Sometimes I am able to just close Firefox, most of the time the only thing h… (read more)

Hi, My Firefox crashes when alt tabbing into it from a 3D accelerated fullscreen application. Sometimes I am able to just close Firefox, most of the time the only thing helping is a complete system restart.

Hardware is an AMD Ryzen 5800X with a Radeon 6900xt and 32Gb of Ram. Windows 11 and the graphics drivers are up to date.

Firefox itself does not seem to recognize the crash and does not have any logs of it.

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Takes forever opening Thunderbird and when selecting account settings it hangs up

Every time I start Thunderbird it takes several minutes and sometimes doesn't start up. Once it does open up, emails do update new ones but if I go to account settings a… (read more)

Every time I start Thunderbird it takes several minutes and sometimes doesn't start up. Once it does open up, emails do update new ones but if I go to account settings and select anything it hangs up. If I click on it, grays out and gets a message Thunderbird not responding. I have to open task manager to stop the program. Why aren't the emails on my email server get deleted/ moved updated when using Thunderbird? It seems like the only thing that happens only gets changed on the device I made changes to only. (computer, or phone or laptop)

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browser does not work any more, will have to change to something that does work

Yeah already reset it once, lost all of my passwords,bookmarks and anything else you said let me keep these so you can restore your browser if something happens...YOU did… (read more)

Yeah already reset it once, lost all of my passwords,bookmarks and anything else you said let me keep these so you can restore your browser if something happens...YOU did not say they would be restored if YOU messed with the browser and screwed things up! IT DOES NOT WORK NOW! So these question and answer games are just a waste of time and for you to play little games, Will look for another browser that I know works!

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I have been locked out ofThunderbird it might be frozen

Copiolet tried to hep me with many different ways. I am locked out of Thunderbird they said I could be frozen and tried to unfreeze it but that did not work Nothing is … (read more)

Copiolet tried to hep me with many different ways. I am locked out of Thunderbird they said I could be frozen and tried to unfreeze it but that did not work Nothing is showing I have thunderbird in the downloads

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Make Firefox multi-screen compatible for foldable phones.

I want to use Firefox on my foldable phone alongside several other apps. However, Firefox won't stay open in split-screen view; it only runs in full-screen mode and close… (read more)

I want to use Firefox on my foldable phone alongside several other apps. However, Firefox won't stay open in split-screen view; it only runs in full-screen mode and closes all other apps. That’s a real shame. If Firefox can't be adapted to work this way, I'll have to use a different browser.

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Why did my Mozilla browser crash in a why unlike before, and do so repeatedly?

I've been using Mozilla Firefox browser for the better part of the last two decades, having always found it to be the most functional and useful over all competitors, who… (read more)

I've been using Mozilla Firefox browser for the better part of the last two decades, having always found it to be the most functional and useful over all competitors, who generally seem more interested in raising revenue or spewing puerile and slanted politics. I've been accustomed to the occasional "crashes" and always provided input when they occurred, convinced that the interruptions would be brief and with any issues resolved. Today was different.

Lately, my processor was experiencing some "aging" issues: slowdowns, freezing forcing me to re-start, and random re-starts on its own. Over the weekend I conducted a comprehensive series of diagnostic tests of all features of the operating system. To my relief, the system went back to normal and efficient, including the browser -- for about 2 days.

Early today the browser became slow, eventually inactive, and ultimately crashing 7 times. But all these time were different: my input into the "crash warning box" was not permitted and closing the box only resulted with the next crash. All crashes had the same reason posted on their reports: "Crash Reason EXCEPTION_ACCESS_VIOLATION."

When the crashes finally ended, my browser looked totally unlike it did before:

(1) ALL of the shortcuts I entered on the home page and relied upon for years VANISHED. (2) ALL of the browser windows and the open tabs I was working through at the time EVAPORATED. (3) ALL extensions I saved and used routinely GONE.

By the end of the day, one spent trying to resurrect "my" Mozilla browser with minimal damage, something else disconcerting occurred: the processor's operating system randomly shut and re-started. I don't want to point fingers just yet and allege this was connected with my browser failing, but the coincidence is troubling, one I would recommend looking into. My assistance is, of course, automatic.

--Thanks, Steve Saucedo

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