Where is my Thunderbird profile file (please read the entire explanation--if it were just a matter of reading and following instructions I wouldn't be asking)
I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where m… (read more)
I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where my thunderbird profile is. The instructions I've seen say to go to troubleshooting information, find profile folder, and click on "open folder." When I do that, nothing happens. (I told you installing the router appears to have broken everything--I don't know how that happened, especially since I was on the phone with tech support for the router for install), and I'm no closer to finding the profile file. I can enter %appdata%\roaming\thunderbird\profiles but that shows me two different profile directories and I don't know which one is the right one. How can I find the correct file and why doesn't troubleshooting information just show me that?