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Telus gmail email no longer allows use of Thunderbird

This morning, my Thunderbird email stopped working although it was working fine a few hours earlier. The following is the error message: "Sending of password for user lep… (read more)

This morning, my Thunderbird email stopped working although it was working fine a few hours earlier. The following is the error message: "Sending of password for user lepitzki@telusplanet.net did not succeed. Mail server pop.gmail.com responded: [AUTH] Username and password not accepted." After trying to find a solution at telus.com, my internet provider, I finally spoke to a real person (after nearly an hour on hold) who informed me that the recent google gmail update now prohibits third party email services, such as Outlook or Thunderbird, from connecting to Telus gmail email. And, that there is no work around or solution and that a supervisor could not offer anything further. I have been using Thunderbird for telus email for decades, I weathered the storm when Telus email moved to using the gmail platform, and I have many, many folders and subfolders. The Thunderbird third party platform allows permanent offline archiving of emails, which I require for my work. Is Thunderbird aware of this major issue caused by an update via Google? Will there be a Thunderbird solution or workaround? Thanks for your consideration. Dr. Dwayne Lepitzki, Banff, Alberta, Canada

Asked by Dwayne Lepitzki 2 months ago

Last reply by Roland Tanglao 2 months ago

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Print "cardbook" (extension to tbd) address lists

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody kno… (read more)

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody knows ...

Asked by kampmannpeine 12 months ago

Last reply by kampmannpeine 6 months ago

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send not working SOLVED cardbook add-on

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and n… (read more)

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and nothing happens. I bypass the problem by leaving the message, saving it to drafts and with my smartphone I srnd the draft! Something else happens since some time, do not know if it is related: when I open TB and go to inbox, it shows an inbox that's not up to date. After a minute it refreshes to the present inbox. Pls help, TY

Asked by JJV 8 months ago

Answered by JJV 8 months ago

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How do I train Thunderbird to use upper-case letters at the beginning of sentences and for my name?

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do thi… (read more)

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do this, please.

Asked by drickar 10 months ago

Last reply by Matt 10 months ago

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How do I create a new mailing list in thunderbird?

How to created new mailing list. The online instructions, last updated 2015, say : "Create a mailing list Open the Address Book. Select File > New > Ma… (read more)

How to created new mailing list. The online instructions, last updated 2015, say : "Create a mailing list

   Open the Address Book.
   Select File > New > Mailing List.
   Enter a suitable name for the mailing list. 

but "mailing list" does not appear when i select file> new

Asked by dianebc22 10 months ago

Last reply by sfhowes 10 months ago

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How do I rebuild thunderbird?

My house was hit by a lightning strike and it blew out my computer. It looks like both the drives in that computer are readable. So I am wondering how I can get all my em… (read more)

My house was hit by a lightning strike and it blew out my computer. It looks like both the drives in that computer are readable. So I am wondering how I can get all my email back into thunderbird. It was a pop account. All email was saved to computer. I'm using windows 10. I tried to just copy the old file at Users/Mike/AppData/Roaming but that didn't work. It didn't bring back all of the folders. Please let me know if there's anyway to rebuild all the folders and emails. Thanks in advance for your help. Mike

Asked by mmelton29 10 months ago

Answered by mmelton29 10 months ago

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Cannot receive or send email

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked… (read more)

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

Asked by sharyn.felton 10 months ago

Last reply by sharyn.felton 10 months ago

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Create calendar event from email?

I saw a post about creating a calendar event directly from email ([https://support.mozilla.org/en-US/que.../1091761]) and it mentioned using Right Click-Convert To-Event… (read more)

I saw a post about creating a calendar event directly from email ([https://support.mozilla.org/en-US/que.../1091761]) and it mentioned using

Right Click-Convert To-Event or Task

However, I do not see that option. The post is archived so I cannot followup with the original posting.

Asked by hahevam539 10 months ago

Last reply by christ1 10 months ago

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Default cursor Position in Thunderbird "Reply"

When I Reply the cursor used to default to the text so I could just start typing my message. Now it defaults to the address field. How can I go into the hidden settings … (read more)

When I Reply the cursor used to default to the text so I could just start typing my message.

Now it defaults to the address field. How can I go into the hidden settings to change it?

Asked by pinetree 10 months ago

Answered by Matt 10 months ago

  • Archived

Want to install v91.1.2 - v115 is buggy

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option … (read more)

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

Asked by FobagTheAlien 12 months ago

Last reply by FobagTheAlien 11 months ago

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Cox Changed my E-Mails to Yahoo- When Yahoo App Password is Entered, It is Not Saved by Thunderbird

Cox just transferred all customers' email systems to Yahoo. After my e-mails were transferred to Yahoo, Yahoo tried to help me when I was getting error messages saying th… (read more)

Cox just transferred all customers' email systems to Yahoo. After my e-mails were transferred to Yahoo, Yahoo tried to help me when I was getting error messages saying that log in to server smtp.mail.yahoo.com with my user name (my e-mail address) failed. The Yahoo rep told me that my problem is that "Whenever the generated app password from Yahoo is entered, sending emails works, but it only stays like that until the computer gets restarted. The app password is not saved." The rep told me that many Thunderbird users who had their email systems transferred to Yahoo are having the same problem. Has anyone had this problem and been able to resolve this problem? Thank you! Cyd

Asked by cgilman1 12 months ago

Answered by sfhowes 12 months ago

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Secure Connection Faulure

setting up a new computer, trying to set up my gmail account on Thunderbird I get this message... Secure connection failed ' live.mozillamessaging.com uses an inv… (read more)

setting up a new computer, trying to set up my gmail account on Thunderbird I get this message... Secure connection failed

' live.mozillamessaging.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate has expired.

(Error code: sec_error_expired_issuer_certificate)


   *   This could be a problem with the server's configuration, or it could be
     someone trying to impersonate the server.
   *   If you have connected to this server successfully in the past, the error may
     be temporary, and you can try again later.

  Or you can add an exception…

I have 2 machines side by side, the old works just fine , its 12 yrs old, i want to use my new one... how do I fix this ?? And yes ive tried manual settings and all that.. its the certificate in Thunderbird thats expired it says

Asked by Andy Rusten 12 months ago

Last reply by Andy Rusten 12 months ago

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how do I add a second email address in mozilla thunderbird email

Win 10 user and very frustrated with Mozilla Tbird. Have tried many help screens to add a second email address to Mozilla Thunderbird but all are rejected. Used your tuto… (read more)

Win 10 user and very frustrated with Mozilla Tbird. Have tried many help screens to add a second email address to Mozilla Thunderbird but all are rejected. Used your tutorials, you-tube guidance, etc and nothing works. What do I need to do to register a second email for other personal business? Should I register with Google first?

Asked by Lou Baker 12 months ago

Last reply by Wayne Mery 12 months ago

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Send-Receive button on T-bird 115?

On my new T-bird installation, I cannot find a way to add Send-Receive as a customization of the toolbar area, nor do I find so far any other way to send-receive, aside f… (read more)

On my new T-bird installation, I cannot find a way to add Send-Receive as a customization of the toolbar area, nor do I find so far any other way to send-receive, aside from interval-based automatic sending and receiving, and of course composing and sending a new email. Em-client has an easily accessed send-receive button, as does my long-time Outlook desktop client.

Asked by Quenchoo 12 months ago

Answered by Matt 12 months ago

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Thunderbird share account/profile mounted on NTFS volume with Linux and Win10 ?

I recently installed Linux Mint on a separate SSD on my Win10 PC and have now a dual boot environment. Linux can access (r/w) all windows drives. It should be possibl… (read more)

I recently installed Linux Mint on a separate SSD on my Win10 PC and have now a dual boot environment.

Linux can access (r/w) all windows drives.

It should be possible via TB profile manager to access the TB profile on the windows partition.

My question: Are there any known incompatibilities between TB on Linux and Windows ? I don't want to end up having problems with the Windows installation of TB when trying to set this up.

Asked by FrankBKK 12 months ago

Last reply by Matt 12 months ago