I can't find where to change my credit card to the new one. The word Account does not show up on my login.
I do not understand why my auto pay did not work for the June payment. Some one or thing was able to get the auto pay to work.
Why cannot I access my Purchase History any longer?
How do I use my authorization code to confirm protection that I just signed up for?
Please explane why my recovery email is getting the same code as my email and I can't find were to put code
How do I change my payment method? We no longer use the credit card that we used for auto pay in the past.
My data was compromise with a Data Breach and Virus. what to do, unfortunately I am using windows 7 can I continue to use windows 7 and Firefox as my Browser?
I can't find a place to add a new email address to Mozilla Monitor
Please cancel my Moxzilla. I have macular & cannot use my computer anymore.
When trying to upload a new credit card to replace the now retired card on file I am getting blocked with a message that states: " We could not determine your billing loc… (read more)
When trying to upload a new credit card to replace the now retired card on file I am getting blocked with a message that states: " We could not determine your billing location. Please verify your payment method information and try again."
I've reloaded the card information three times, along with the United States and my zip code. All are factual, but there is not a way to provide anymore information than asked for.
If "determine your billing location" has to do with where I'm currently online it's not going to match the zip code I provided, although that zip code is correct for the purpose of my credit card billing.
In short, I'd like to pay and continue service. Please respond to my email address with an alternate way to subscribe:
Thanks
Hi. Monitor shows 2 outstanding data breaches. I go to the accounts that show the breaches and try to rest the password as 'forgotten password' link. Both entities say no… (read more)
Hi. Monitor shows 2 outstanding data breaches. I go to the accounts that show the breaches and try to rest the password as 'forgotten password' link. Both entities say no account exists. Why am I showing as being part of a breach when I don't have accounts??????
I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)
I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,
Accidentall
Hi there,
I've paid the first month subscription, but it hasnt been configured and it says u havent paid, refresh it for me so it works.
Thank you,
Hallmark data breach, Hackers trying to use my debit card. A transaction for $0.00 was done using card 6937 from MISSOURI. Call 847-367-6800 with questions. Libertyville… (read more)
Hallmark data breach, Hackers trying to use my debit card.
A transaction for $0.00 was done using card 6937 from MISSOURI. Call 847-367-6800 with questions.
Libertyville Bank & Trust Fraud Service Center URGENT: Suspicious Activity Detected on Your Card Your Card Ending in 6937 Case Number 10401232
Debit card has been suspended. I will be going to Wintrust Bank this morning to have a new debit card issued. Monthly AP's for Mozilla Monitor, please hold until new debit card has been activated.
Hello Mozilla Support, I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address. Please confirm in writing that: 1. Th… (read more)
Hello Mozilla Support,
I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address.
Please confirm in writing that:
1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made
If any renewal has already occurred, please also confirm whether I am eligible for a refund.
Thank you, Miles
Take me through the process.
Hi, help please I need to connect my mozilla account to antoher device and I tried everything to add it but it keeps asking for this WANTED verification code and I never … (read more)
Hi, help please I need to connect my mozilla account to antoher device and I tried everything to add it but it keeps asking for this WANTED verification code and I never get it, even if my mail is correct, I adeed the mozilla address mail. Of course there is no way to contact them as they rely on their community to do the work for them. I wanted to leave mozilla recently cause of the AI direction, and I see that the basic settings user's options don't even work correctly :*
thanks
I have made multiple attempts to access your product but cannot get any further than reading the Privacy Policy. Why is there not an option to agree and accept.? This i… (read more)
I have made multiple attempts to access your product but cannot get any further than reading the Privacy Policy. Why is there not an option to agree and accept.? This is very odd for a reputable company!
Hello, I was surprised to see an automatic renewal charge of my mozilla subscription of $59.88. I did not sign up for auto-renewal, and money is incredibly tight for me … (read more)
Hello, I was surprised to see an automatic renewal charge of my mozilla subscription of $59.88. I did not sign up for auto-renewal, and money is incredibly tight for me right now. I would appreciate any help in getting a refund and cancelling the VPN completely.
Thank you, Raul
My Mozilla account was hacked and all my passwords were stollen. I got access to my account again and changed my password on a safe system, but I am still seeing all my p… (read more)
My Mozilla account was hacked and all my passwords were stollen. I got access to my account again and changed my password on a safe system, but I am still seeing all my password were being used yesterday when filtering by last used in the password manager. Am I still hacked I did not use all my 500 passwords yesterday.
