• Solved

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (read more)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Asked by alx.schlueter 4 months ago

Answered by alx.schlueter 4 months ago

  • Solved

Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (read more)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Asked by Furkan Eryilmaz 1 week ago

Answered by Furkan Eryilmaz 1 day ago

  • Solved

Unexpected behaviour in other apps

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (read more)

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Asked by frenches2 1 week ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Locked

Catch hacker

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device… (read more)

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device that's been connected to mine besides going to the Google account

Asked by JR Franco 6 days ago

  • Solved

Voice search in android

The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the … (read more)

The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the name of the site where you are going to go and then voice input is distracting.

Asked by hdaha 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android w… (read more)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Asked by primski 1 week ago

Answered by primski 1 week ago

  • Solved

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (read more)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Asked by pp.luca 2 months ago

Answered by TyDraniu 2 weeks ago

  • Solved

Android app suddenly refuses to play any videos

As explained in the title. On my Galaxy A15, i tested the browser version of Reddit, Youtube, Behance, Instagram and even 4chan. All give the videos as corrupted or stuck… (read more)

As explained in the title. On my Galaxy A15, i tested the browser version of Reddit, Youtube, Behance, Instagram and even 4chan. All give the videos as corrupted or stuck on loading.

I already tried cleaning Cookies and site data, the history, already tried disabling all the add-ons, already checked for updates and reinstalling the app. I tested the same websites listed above on Opera and they worked perfectly. Please tell me if there is anything else i should try

Asked by Tallium 81 1 week ago

Answered by Tallium 81 1 week ago

  • Solved

Galaxy Tab A8

I have tried to synchronize my A8 across devices, but not having any luck. I have signed out, and paired numerous times, but now it is saying it has never sync'ed. All … (read more)

I have tried to synchronize my A8 across devices, but not having any luck.

I have signed out, and paired numerous times, but now it is saying it has never sync'ed.

All other devices are working fine.

Asked by Diane L 1 week ago

Answered by Diane L 1 week ago

  • Solved

some feature requests

Hi. I have some feature requests for Firefox for Android. - pos of the address bar when typing: The feature to change the position of address bar is useful. But other se… (read more)

Hi. I have some feature requests for Firefox for Android.

- pos of the address bar when typing: The feature to change the position of address bar is useful. But other search bars and the suggestions are still on the top. While putting the address bar makes it easy to access, it confuses my eye movements. I think there should be an option to change the address bar when typing. - shortcuts: I'm using a Samsung Galaxy phone and they have a feature to set some shortcuts like forward and search in app to an action. On this point, Firefox is inferior than Chrome for me. Chrome supports these shortcuts.

Asked by nosuke 1 week ago

Answered by Paul 1 week ago

  • Solved
  • Archived

YouTube video buttons not working

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing… (read more)

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Asked by Franco 6 months ago

Answered by Franco 6 months ago