Showing questions tagged: Show all questions

Restore Session Opens Tabs From The Beginning of the Last Session, Not the End of the Last Session

Hello, I have Firefox set to reopen my tabs from the last session when it starts up. However, I delete, open, and reuse/write over the address of many tabs, as anyone m… (read more)

Hello,

I have Firefox set to reopen my tabs from the last session when it starts up.

However, I delete, open, and reuse/write over the address of many tabs, as anyone might, during a session.

When Firefox reopens my last session, it starts all over again as if no changes had occurred in the tabs during the last session, even though the browser has been open for hours or even days and, as I said, many tab changes have occurred.

This being frozen in time with the same startup tabs is time consuming and causes other problems, as all progress with work and things I'm researching is repeatedly lost an I must start over.

How can I get Firefox to open the tabs from the END of the last session and not the beginning?

(Note: Firefox used to open the tabs from the end of the last session with no problem, but at some point switched to opening tabs only from the beginning of the last session).

Asked by zezozece 5 months ago

Last reply by zezozece 4 months ago

Unable to log in to quora from GMail notifications on Firefox

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inev… (read more)

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inevitably get the message, "something went wrong. Try again later" I need to get to Quora directly from G Mail. Please help.

Asked by suchindranath 4 months ago

Last reply by cor-el 4 months ago

Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (read more)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 5 months ago

Last reply by cor-el 5 months ago

  • Solved

When opening Firefox I get a message saying "Failed to read configuration file. Please contact system administrator" .

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems … (read more)

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems to be fine. Not sure what is going on here. Any ideas why this is happening and how to get rid of it?

Windows 10 64-bit Firefox 115.3.1 64-bit

Any assistance will be greatly appreciated. Thanks

Asked by SmokieT 5 months ago

Answered by SmokieT 5 months ago

loosing all the saved logins

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I … (read more)

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I was working with my laptop while the Firefox browser, the Acrobat Reader DC and a text document were on the background suddenly I had to restart my laptop. after that, when I wanted to use the FireFox, I found out that all of the saved logins got lost and now there is no saved logins on my browser. I logged in my FireFox account again to recover the lost information, but unfortunately that was useless.

I have many important saved logins and passwords on my browser. Is there any solution? I need your help to solve this issue.

there is an screen of the empty list of Logins and Passwords on my browser.

yours sincerely

Asked by rayhane_rahbari.fard 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Crash at startup up, but only for 1 of 2 Users (NTDLL error)

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem … (read more)

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem User, but it also crashes right after completion. The second user is handicapped, so I have yet to try to uninstall/reinstall because FF runs on her User and I hate to screw things up so that she is locked out.

      • JUST NOTED - Chrome also crashes with same NTDLL error (same DLL version number). Did the FF update do something with the NTDLL file?

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	115.2.1.8655
 Application Timestamp:	64ffdc5f
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.2.9200.17581
 Fault Module Timestamp:	5644f0f7
 Exception Code:	c000010a
 Exception Offset:	00000000000e1e80
 OS Version:	6.2.9200.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	ac05
 Additional Information 2:	ac0507478d1c5bd693cfc4fe3987e900
 Additional Information 3:	ac05
 Additional Information 4:	ac0507478d1c5bd693cfc4fe3987e900

Asked by cowdery 6 months ago

Last reply by cowdery 6 months ago

  • Archived

why can't enchanted tracking protection be disable in about:config turn on FALSE DOES NOT WORK??? I'm 68 I can't keep turning it off to type in passwords I pay my bills online. I have Malwarebytes for protection.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I p… (read more)

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Asked by jazzapia1 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Shortcut Icons

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happen… (read more)

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happened to the rest of the icons. Has this happened to anyone else?

Asked by Rjrgrady 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Mozzilla tracking cookies

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one als… (read more)

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one also greatly appreciated.

None of the screens that I see re. "Strict Tracking"in the support pages work when I try them on my version. I want to change my tracking to "strict", but cannot find out how. Also, I see hundreds of trackers esp. every time when I have to use Google since that is the only one w/ which a few sites can deal. I am attaching a screenshot of the daily Adaware tracking cookie search that I schedule. If I had gone to Google, the difference would be that there would be hundreds, even from a short single visit w/ Google in the file name.

Any help re. either of these these two matters would be greatly appreciated. Wolfgang

Asked by Wolfgang 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Locked
  • Archived

Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (read more)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 8 months ago

Last reply by Paul 8 months ago

  • Locked
  • Archived

HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (read more)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Asked by Cats2 8 months ago

Last reply by Paul 8 months ago

  • Solved
  • Archived

Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (read more)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolle… (read more)

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolled location and now this capability has been lost.

Any suggestions.

Asked by repetowski 9 months ago

Last reply by Terry 9 months ago