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I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (read more)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by DannyD 2 days ago

Last reply by DannyD 1 day ago

How can I get rid of the search box in the toolbar?

How can I get rid of the search box in the toolbar, I find it unproductive and never use it, I would prefer to use the space for shortcuts that are frequently used. There… (read more)

How can I get rid of the search box in the toolbar, I find it unproductive and never use it, I would prefer to use the space for shortcuts that are frequently used. There should also be an option to decrease the size of the toolbar & tabs.

Asked by dherrle 1 week ago

Firefox display changed

I upgraded my video card in windows 10 64 bit. The card lets me connect through HDMI finally. But Firefox won't display as before. It now looks like the version of Firefo… (read more)

I upgraded my video card in windows 10 64 bit. The card lets me connect through HDMI finally. But Firefox won't display as before. It now looks like the version of Firefox for my linked cell phones after trying multiple restore efforts. Did Firefox change so the desktop version looks like it was made for my phone? I linked my phone and it seems to have overwritten my desktop settings. Are they recoverable, as in older recent backups of my data still saved somewhere on your server? Thanks much!

Asked by Jax64 2 weeks ago

Last reply by Terry 2 weeks ago

Mozilla Firefox browser lost / changed

Have a problem to use Mozilla / Firefox as my main browser for all email and web browsing or all activities. Tried to go into "setting" to "recall the browser" but unsucc… (read more)

Have a problem to use Mozilla / Firefox as my main browser for all email and web browsing or all activities. Tried to go into "setting" to "recall the browser" but unsuccessful

Asked by littlefieldgroup 2 weeks ago

Last reply by Terry 2 weeks ago

Firefox Browser Can't Open Without My Permission

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.… (read more)

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.1 the latest? I don't know I see other comments about other versions.

And so many more issues I am about to pull every last hair out of my head. I don't even know how your Bookmarks work, nothing like I've ever seen. And, why does Firefox Browser open in different pages, sometimes. I'll have 2 rows or 3 rows of add-ons. Sometimes the font is so tiny I cannot read it, other times it's just fine.

I know what you are going to do. You'll give me some instructions with words that mean nothing to me. Then you'll provide articles I can read, and they mean nothing to me either. I AM NOT an IT person. I just want to turn on my computer and have it work properly JUST ONCE! Wouldn't that be great, then maybe twice in a row!

I thoiught i would be happy with Firefox, but I'm not. Just like I'm not happy with Windows platforms from 7 onward. Instead of making things easier for the everyday user all you do is make things more confusing and complex. I read some of the questions on this website and I don't even know what they're talking about.

I just want Firefox to WORK

Asked by Rhonda 3 weeks ago

Last reply by cor-el 3 weeks ago

clearing history

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything. Thi… (read more)

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything. This can take awhile ! What am I doing wrong ? I really like Firefox, by the way. I feel 'safe' using it, like the features, just everything about it !

Asked by Sunflower44 1 month ago

Last reply by cor-el 1 month ago

one site will not work with firefox

I have tried everything and just have to go to chrome to finish checkout on nordstrom.com, this is a major retailer and I can't believe i am the only one having problems.… (read more)

I have tried everything and just have to go to chrome to finish checkout on nordstrom.com, this is a major retailer and I can't believe i am the only one having problems. I clear site data and cookies, I check protection on and off, nothing works, I have to use chrome. If I have to use chrome with just this site (so far), why bother with firefox at all?

Asked by jg 1 month ago

Last reply by Dropa 1 month ago

  • Solved

firefox crashes at the time of start

As I translated Japanese in a translation site, an incomprehensible sentence is sorry It crashed with update and a troubleshooting mode of Firefox to have already perform… (read more)

As I translated Japanese in a translation site, an incomprehensible sentence is sorry

It crashed with update and a troubleshooting mode of Firefox to have already performed that firefox crashed at the time of start and did not open out. Leading you goes uninstallation and down of firefox, when downloaded it, copy information from Old Firefox Data, and stick it on a profile folder in other troubleshooting information from a help, and when restore a former session, after all crash, and do not start. Sometimes start, but become the screen which cannot operate, and nothing reacts, please help me

I put the crash report number bp-add5d98d-377d-47b5-b0bd-bf6f20220715 2022/07/16 2:54

Asked by koruneri 1 month ago

Answered by koruneri 1 month ago

  • Solved

Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (read more)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

Asked by ja13717 1 month ago

Answered by cor-el 1 month ago

'server not found'

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks could this be r… (read more)

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks

could this be related to recently installed fibre optics or do i have a virus - my anti-virus protection is bitdefenders

Asked by emefitz09 1 month ago

Last reply by emefitz09 1 month ago

lost saved logins

hello i was using firefox browser but recently from past 4 to 5 days i have facing an issue of crash firefox browser and then today i troubleshoot and i am shocked all sa… (read more)

hello i was using firefox browser but recently from past 4 to 5 days i have facing an issue of crash firefox browser and then today i troubleshoot and i am shocked all saved logins are lost can i get back my saved login now please tell me i am worried about it

Asked by haseebaslam474 1 month ago

Online payment by credit card refused

It seems that since an upgrade to Windows 11 my wife is unable to make a credit/debit card payment for online groceries. This has worked fine until the past month and whe… (read more)

It seems that since an upgrade to Windows 11 my wife is unable to make a credit/debit card payment for online groceries. This has worked fine until the past month and when payment is requested the site shows an error.

The payment works on Chrome and on Android but not it seems on Firefox.

Any suggestions?

Neil

Asked by mulcibar 1 month ago

Last reply by Dropa 1 month ago

Windosw Edge

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Ple… (read more)

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Please help

Asked by eahavers3000 1 month ago

Last reply by jonzn4SUSE 1 month ago

How to separate Firefox taskbar window from pinned icon on Windows 8 Pro?

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated fro… (read more)

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated from the pinned icon in the taskbar. I liked this because it allowed me to open new windows faster. Now, I had to uninstall and re-install Firefox (the last version as of today) because of some problem. Now, this separation no longer occurs. If I open Firefox, the opened window and the pinned icon in the taskbar become the same thing. How can I fix this?

I am using Windows 8 Pro btw.

I attached a screenshot to show how it looks like.

Asked by King Massen 2 months ago

Last reply by TechHorse 1 month ago