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Latest update wiped profile, bookmarks, settings

I have a Firefox account I use as my default work browser. My organization's latest software updates forced me to re-install the latest version of Firefox. I specifically… (read more)

I have a Firefox account I use as my default work browser. My organization's latest software updates forced me to re-install the latest version of Firefox. I specifically un-checked the box when installing that suggested clearing my settings and extensions, etc because I wanted to retain the way my profile was configured. When I logged back into my account, ALL of my settings, extensions, and YEARS of bookmarks I need to do my job have been completely wiped, and there seems to be nothing in my account that will allow me to recover them--the profile I've been using for year seems to have been completely reset, with all its history completely wiped.

Is there any possible way I can recover my bookmarks?? I did not create an external backup and realize that makes things harder, but I assumed my profile would retain its history as it was tied to an account I was always logged into.

Open 1 10

Lost bookmarks without account recovery key

Hi, I'm pretty sure the email I am signed in with now is what was tied to all of my bookmarks in Firefox but I had to do an account recovery and I did not have my key. W… (read more)

Hi, I'm pretty sure the email I am signed in with now is what was tied to all of my bookmarks in Firefox but I had to do an account recovery and I did not have my key. When I was able to sign back in and hit the sync button nothing updated.

I am really, really hoping I did not lose everything here... is there anyway I can recover my bookmarks/passwords?

Open 1

Transfering Bookmarks & Passwords after reseting my PC - Not synced with Account-login?

Hi, I assumed that bookmarks and passwords were tied to my account and that by logging in; I would sync them in automatically. I just reset my Windows 11 and had all file… (read more)

Hi,

I assumed that bookmarks and passwords were tied to my account and that by logging in; I would sync them in automatically. I just reset my Windows 11 and had all files deleted.

I used to do this with Google Chrome, but now that I'm a Firefox user, resetting my PC and logging into Firefox after a fresh download, I have nothing? I cannot find anywhere to sync this back, do I have any hope or did I miss the opportunity?

Open 1 20

Boomarks are missing

I have always been logged into Firefox and I know that I had updated my bookmarks but recently I have re-installed my Windows and after logging into firefox all my bookma… (read more)

I have always been logged into Firefox and I know that I had updated my bookmarks but recently I have re-installed my Windows and after logging into firefox all my bookmarks are gone. I don't have a html file and I can't 'upload' them manually.

I was hoping that they would be automatically updated after sign in... All I have are default bookmarks and the last 'sync' is showing today, which is after I re-installed Windows... Is there any way to get them back?

Any advice?

Open 5 50

I lost all of my browser tabs in a catastophic hardware failure with all local backups deleted. can I get them back?

Being a weird person, I always saved my sites on my firefox browser and for my own reasons, hadn't bookmarked them and always kept them open on tabs to pick up and read a… (read more)

Being a weird person, I always saved my sites on my firefox browser and for my own reasons, hadn't bookmarked them and always kept them open on tabs to pick up and read at a later date, and as a result, racked up a lot of different tabs that were all very dear to me. However due to a catastrophic hardware failure a few hours ago I lost everything on my local files, including my backups of all the firefox tabs. I was hoping that if there was a remote possiblility that if the sync was able to record tabs, that it would also save all tab information from previous browser sessions.

Open 1 80

Sync doesn't work

I had sync turned on before I reinstalled my OS, and now I have lost everything. Is there anyway to recover the stuff that should be there? Yes or no. If yes please pro… (read more)

I had sync turned on before I reinstalled my OS, and now I have lost everything. Is there anyway to recover the stuff that should be there? Yes or no. If yes please provide steps, and not the self help articles here as they are worthless.

Open 1 50

Firefox upgraded itself today and the process removed all my bookmarks and passwords.

Firefox has exceeded all previous mess-ups by upgrading itself today (apparently sometime when my battery went flat and was then left recharging), and this happened despi… (read more)

Firefox has exceeded all previous mess-ups by upgrading itself today (apparently sometime when my battery went flat and was then left recharging), and this happened despite my account being set for 'upgrades to be only installed manually'. Now every bookmark, all passwords and all the settings of my Home Page have been erased. I have no 'restore point' to resort to as supposedly all this info is synced to the cloud. But I can find no method to retrieve any of these files let alone one to restore them. This is a nightmare. Please help.

Open 1 90

Gestion du compte

Hello, My personal toolbar and all my bookmarks were saved to my account at [email removed]@u-bordeaux.fr, and today at 11 a.m. I lost everything. I can't seem to recover… (read more)

Hello,

My personal toolbar and all my bookmarks were saved to my account at [email removed]@u-bordeaux.fr, and today at 11 a.m. I lost everything. I can't seem to recover these bookmarks; I think there was a synchronization issue. Can you help me recover what was lost? Best regards, Jonathan

Open 1 70