Showing questions tagged: Show all questions

How do I delete sync data on the server?

Hi everyone, I have looked through previous answers and the one suggested changing my mozilla account password, will this still delete data synced to the server? I tried… (read more)

Hi everyone, I have looked through previous answers and the one suggested changing my mozilla account password, will this still delete data synced to the server? I tried signing out my account but that doesn't delete synced data. I want to keep the data on the computer, just remove it from the data from the server.

Asked by Ardently 1 month ago

Last reply by TyDraniu 1 month ago

Copy "Bookmarks" and "Extensions" to new computer

How can I get my "Bookmarks" and "Extension" loaded on my new computer. I've loaded Firefox, signed-in, and completed the "Finish Setup"; but they haven't appeared. … (read more)

How can I get my "Bookmarks" and "Extension" loaded on my new computer. I've loaded Firefox, signed-in, and completed the "Finish Setup"; but they haven't appeared.

Asked by mrbg217 1 month ago

Last reply by Paul 1 month ago

Bookmark sync

In order for me to sync my Android bookmarks to my Win10, I have to do a manual sync while going the other way is automatic. It also seems to take a few minutes to go fr… (read more)

In order for me to sync my Android bookmarks to my Win10, I have to do a manual sync while going the other way is automatic. It also seems to take a few minutes to go from Android to Windows; are both of these situations normal?

Asked by DorothyJ 1 month ago

Open all tabs from other devices?

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? … (read more)

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? Thanks

Asked by Mo 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

syncing from firefox to firefox developer

Hello, I was wondering if there is a way that I can only sync certain things from my firefox browser to my firefox developer browser? Everytime I log in to my firefox aco… (read more)

Hello, I was wondering if there is a way that I can only sync certain things from my firefox browser to my firefox developer browser? Everytime I log in to my firefox acount on the developer browser it changes things that I don't want changed. For instance it will change the dark theme from the developer to the regular, and if I turn it off then it also turns off the dark theme on my developer addition, then I have to log out and fix everything on both of them. But it is nice to have my passwords on the developer addition, that is really the only thing I have found so far that I need.

Asked by jbunds 2 months ago

Last reply by pg_78 2 months ago

how to sync pinned tabs, essentials and containers in zen browser?

New to Zen, love it. I installed in Ubuntu 22.04 and MacOS Sequoia. I set both to sync everything. Yet, even though the workspaces were synced, they came empty in the sec… (read more)

New to Zen, love it. I installed in Ubuntu 22.04 and MacOS Sequoia. I set both to sync everything. Yet, even though the workspaces were synced, they came empty in the second device. Am I missing something?

Asked by Paula 2 months ago

Last reply by TyDraniu 2 months ago

登录及账号同步问题

我有两台设备,Mac Studio是(Apple M2 Maxsequoia15.4.1) 、iMac (Intel corei5 sequoia15.3.2)。 Mac Studio一直无法同步最新数据,重置密码后,iMac使用新密码可登录,iPhone可登录,Mac Studio无法登陆显示密码错误(用最早设置的密码反而可以登录);… (read more)

我有两台设备,Mac Studio是(Apple M2 Maxsequoia15.4.1) 、iMac (Intel corei5 sequoia15.3.2)。 Mac Studio一直无法同步最新数据,重置密码后,iMac使用新密码可登录,iPhone可登录,Mac Studio无法登陆显示密码错误(用最早设置的密码反而可以登录); 登录后书签无法同步,连账号头像都是不一样的..... 书签不同步! 以及这个论坛也特别难用。

Asked by 玄子 2 months ago

Last reply by Coje He 2 months ago

After syncing a new account, firefox is wiping my synced information on all devices

Hi Y'all, I have Firefox syncing to about 6 different systems (Windows, Mac, iOS) and have run into a situation where Firefox is wiping years of my synced data when I qu… (read more)

Hi Y'all,

I have Firefox syncing to about 6 different systems (Windows, Mac, iOS) and have run into a situation where Firefox is wiping years of my synced data when I quit and restart Firefox. I sync all of items that can be synced and this has served me well for many years. What happened:

  1. I logged on the admin account of a Mac where I previously logged in before and used Firefox with sync enabled. The machine had the initial Firefox short cuts: AP, Amazon, etc.
  2. I enabled sync and did a 2FA but the my normal Firefox home page did not appear. So pressed the Sync now button to no effect.
  3. When Firefox started, I did see the usual message that "It looks like you haven't started Firefox in a while. Would you like to refresh Firefox." I think that I closed that message but I could have accidentally refreshed Firefox for that account on that system.
  4. I gave up and did what I needed to, closed Firefox, and logged out.
  5. That evening when I was using Firefox on a Windows machine I could see that the sync information reduced to almost nothing from before the last day. The day I saw the saw the same and started to worry.
  6. However, the Firefox on my main two Macs still had all the data. As a test, I deliberately closed Firefox on one of those two Macs. When I restarted, the synced data was wiped. This leads me to believe that somehow Mozilla's servers are holding the data based for the almost empty content of Firefox that I had on the administrative account that I synced.

So in other words rather than importing my data from Firefox when I connected sync, sync exported the settings of the Firefox account I was using in the admin account. I am writing this from my other main Mac which still has full information and I would like to force the synced information on this Mac to override or at least merge with what is on the Mozilla servers. Can this be done? I am 99% sure that if I close Firefox on this machine all my settings will be wiped. For now a I believe that I still have the correct sync data on at least this Mac, my iPhone, and few other Windows and Linux machines. I am in particular worried about losing the hundreds of passwords that I have saved. I forgot to check if the passwords were overwritten when I restarted the first Mac but I'll bet they were.

Thanks for any help...

Fred

Asked by Frederick Luehring 2 months ago

Last reply by markwarner22 2 months ago

Installation of my saved passwords from my Firefox account to my PC.

HI, My HDD crashed and replaced with a new SSD. I would like to transfer my saved passwords to my new SSD. I logged in to my Firefox account and tried to sync the data, … (read more)

HI,

My HDD crashed and replaced with a new SSD. I would like to transfer my saved passwords to my new SSD. I logged in to my Firefox account and tried to sync the data, but no results. Please guide me if I'm doing it wrong.

Thanks in advance Kaubon

Asked by kaubon 2 months ago

Last reply by markwarner22 2 months ago

Undo and redo Sync

My Sync is all fouled up and I don't have a valid recovery code: 1) How do I erase all traces of Sync from my laptop, my Android phone and my Android tablet? 2) Exactly h… (read more)

My Sync is all fouled up and I don't have a valid recovery code: 1) How do I erase all traces of Sync from my laptop, my Android phone and my Android tablet? 2) Exactly how do I set up Sync again? 3) How do I generate a new recovery code?

Thanks. After using Firefox for years, I still have trouble with the little things.

Asked by crogerblair1 2 months ago

Can't sync with Mobile Device - Instructions go in Circles. Do COLLECTIONS from Android sync to account?

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox acco… (read more)

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox account, and have Firefox open on my android Phone. When I click on Sync on the phone, It says go to go to some address similar to firefox.com/Pair - but when I typed this exact address NOTHING happens ( I can't find it now, that page won't come up anymore.) I only get sent to the sync page of the web browser - When I click on add a device - NOTHING happens again. after 7-8 attempts, I FINALLY allegedly set up Sync using my email and password - but now I can't tell if anything is happening!?!

How will I know if things are synchronized? How will I access these bookmarks & history? Where do I look for it when in the Windows browser? NOTHING about this is evident or makes any sense. Nothing works as your instructions say it should. So here's my requests:

    • It would be REALLY helpful if someone would actually write out a description of what it Means to sync your FIrefox tabs and bookmarks across browsers - what is actually synced, and how can we access it? **

And my number one Question - **I have a LOT of bookmarks in "Collections" in Firefox on my Android phone. Can these 'Collections' be synced to the online desktop browser?** That is the main reason I want to sync in the first place - but I don't see Collections as an option anywhere in the Windows Firefox browser

Asked by busterdog2020 2 months ago