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Firefox AND Monitor:Questions on how to change Firefox account's primary email address to a previously/currently used one and how to read replies to that question already posted

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached. Question 2, How do I use Firefox Monitor to cha… (read more)

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

Asked by Lakshmi 16 hours ago

Last reply by Lakshmi 2 hours ago

connecting to internet site

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. P… (read more)

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. Previously it has worked just fine. I have not changed any information and the same crredentials work flawlessly with Chrome.

Asked by moserfd11 3 hours ago

Virus

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the … (read more)

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

Asked by clarence1141 4 hours ago

PDF's are treated as downloads instead of just rendering them.

When I try to view a pdf in the browser, Firefox downloads it first. I went into about:config and changed to browser.download.start_downloads_in_tmp_dir = true just to ge… (read more)

When I try to view a pdf in the browser, Firefox downloads it first. I went into about:config and changed to browser.download.start_downloads_in_tmp_dir = true just to get it to stop downloading to a specified folder, but now it downloads in tmp directory leaving me with the same issue of pdf's piling up on my computer just to view a pdf in the browser.

This never used to be an issue. I do not want to automatically download every single pdf I view on the internet. Is there some way that Firefox can simply render the pdf instead of downloading it?

Asked by cfcanatella 4 hours ago

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've been noti… (read more)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 1 week ago

Last reply by redhermes 4 hours ago

Is html5 broken since Version 100?

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more. Chr… (read more)

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more.

Chrome and Edge still ok.

It seams the the canvas update fails.

Any suggestions? What can I do to find out more? I can provide a test access, if this helps.

Regards TAB

Asked by Tillmann Basien 5 hours ago

Petco website while using Firefox is broken

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It … (read more)

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It jumps on and off about 100 times a minute and never stops. This does not happen on all other browsers. Something is wrong somewhere. When trying to log into Petsmart.com from a desktop, something different happens. It does completely load but when I try to log in, it will not log me in! I am able to log in on all other browsers. The third website, Rakuten.com, same thing happens like Petsmart.com . It loads but when trying to log in Rakuten.com I get: Oops. There was a problem. Please refresh page and try again. BUT AGAIN, I am able to log on on ALL OTHER BROWSERS. Is there a fix for this for Firefox? Please let me know if you can fix this or this is the way it will be for these websites. I have been using Firefox for years and like it the best! Never had this problem. Thanks!

Asked by Dollydoo 6 hours ago

Spellchecking webmail

I have spellcheck as you type turned on and it works in a search bar. I cannot get it to work in a webmail window. I have tried with Yahoo Mail (for a friend) and IONOS w… (read more)

I have spellcheck as you type turned on and it works in a search bar. I cannot get it to work in a webmail window. I have tried with Yahoo Mail (for a friend) and IONOS webmail with one of my own accounts. Neither work. BUT using the same accounts with Chrome I CAN check spelling in email windows as I type. This problem hasn't been raised for some time but I have noticed old posts that give options that didn't work. I don't want to get my friend (who is elderly and easily confused) to convert to Chrome but will have to bite that bullet if a solution isn't available.

Asked by beb25hex12 6 hours ago

Support page contains Chinese characters and ....

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox fro… (read more)

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox from that page - https://support.cdn.mozilla.net/hi-IN/questions/1381354 - I am blocked from signing in. Somehow I am signed in now, but not sure how. duh! So first, the Chinese characters I need to solve, THEN have a question about an issue with mailto - no gmail default option. I have legacy handlers downloaded, kindly provided by jscher2000. Thank you! Do I drag his legacy handlers into my profile, if I am able to do so? I have tried all other suggestions on this problem. I really hope not to have to start anew with Firefox, because I have years of settings I am afraid I will lose. (Know it is doable, but I am a coward, as well as stupid, apparently.) Thanks in advance.

Asked by LSR 1 week ago

Last reply by LSR 7 hours ago

Firefox window closes after opening, app doesn't crash but window disappears

My Firefox window closes a couple seconds after opening on my Mac. The app does not crash or close, but the window disappears. I have restarted my computer, updated my co… (read more)

My Firefox window closes a couple seconds after opening on my Mac. The app does not crash or close, but the window disappears. I have restarted my computer, updated my computer, and reinstalled Firefox after deleting the files in application support. None of these fixed my issue. I can keep the window open for more than a couple seconds if am able to click on Finder in the menu bar before the window disappears, however, after leaving the Finder menu the app disappears after a couple seconds.

Any ideas on how to solve this issue?

Asked by davie255 20 hours ago

Cannot print PDF form fully. Only lines show up.

I am trying to do a print of a PDF. I can see the whole image on the screen. But, when I print it, all I get are lines. I then copied the link page for the PDF and use… (read more)

I am trying to do a print of a PDF. I can see the whole image on the screen. But, when I print it, all I get are lines. I then copied the link page for the PDF and used it in OPERA Browser. NO PROBLEMS. It did print fully the way it looks on the screen.

No wonder I am again going to delete FIREFOX and go with a different browser. Firefox is having too many problems and I already have enough headaches without Firefox help.

Asked by ziggysam2017 1 day ago

error message

I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again later.… (read more)

I am getting the following error while login into one of the website using Firefox:

    We're sorry, an error occurred while accessing this site. Please try again later.
I can login using Edge browser. It is happening in last couple of days.

Asked by HL 1 day ago

Black corners

Can someone help me get this black awful black corners out?? I don't really know what I've done to have them. With the previous update they weren't there. Thanks! … (read more)

Can someone help me get this black awful black corners out?? I don't really know what I've done to have them. With the previous update they weren't there.

Thanks!

Asked by wherewell 1 day ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by Rhonda 1 day ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 3 days ago

Last reply by mike598 2 days ago