Showing questions tagged: Show all questions

MANY WEBSITES SEEM TO BE MISSING FONTS

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can p… (read more)

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by gay_white 13 hours ago

Last reply by cor-el 3 hours ago

Upgraded Firefox but it now won't run because it tells me it is already running

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefo… (read more)

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

Asked by Ian H 1 day ago

Last reply by Ian H 13 hours ago

On a Mac, drag file from download - not working

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks /edit: moved thr… (read more)

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.

Asked by fraune 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

want to turn off "battery drain" notifications

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox versi… (read more)

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Asked by meredithcr 1 month ago

Last reply by meredithcr 1 week ago

Location not working

I have set my browser on my Macbook Air to remember my location permanently, it's not working? I run a directory that uses the Geolocation when a use visits, I'm on the … (read more)

I have set my browser on my Macbook Air to remember my location permanently, it's not working?

I run a directory that uses the Geolocation when a use visits, I'm on the browser at the correct url, but the location search bar has a small symbol in it, when I click on it it says. "Your local browser settings have prevented location targeting'

Although I have my browser set to remember locations as per the image.

Why is this not working, I have uninstalled the browser and downloaded a new version with no change.

I am on version 10.0.1 (64-bit

Thanks



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by Cecil 2 weeks ago

Roboform start page!

I am unable to get the "Roboform" (password app) start page to load in Firefox. I have the extension installed as far as I can tell but I believe that's where the problem… (read more)

I am unable to get the "Roboform" (password app) start page to load in Firefox. I have the extension installed as far as I can tell but I believe that's where the problem lies, the extension installation. I am able to install the extensions in both Safari and Chrome correctly so the start page loads in the browsers. Thanks in advance for any help.

Asked by guess_jerry 2 weeks ago

Last reply by Dropa 2 weeks ago

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (read more)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 3 weeks ago

Last reply by mekirby 3 weeks ago

Prime Video

I have the latest version of Firefox. Every time I try to watch a Prime video it tells me I have to update my version of Firefox before it will work. As I said, I have … (read more)

I have the latest version of Firefox. Every time I try to watch a Prime video it tells me I have to update my version of Firefox before it will work. As I said, I have the latest version of Firefox, I can't update it. It shows Up To Date! How do I use Firefox to watch Prime videos?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since it appears you are using (desktop) Firefox on macOS.

Asked by CARLKERBY 1 month ago

Firefox no longer plays ESPN+ content. No problem with Safari

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the conten… (read more)

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

Asked by bep9 1 month ago

Last reply by Dropa 1 month ago

Firefox opening other apps

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain wh… (read more)

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain why this is occurring? Can someone tell me how to eliminate this problem and has it happened to anyone else?

Asked by أحمد جارو 2 months ago

Last reply by Dropa 2 months ago

Newest Firefox version won't open on my iMac at all.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I h… (read more)

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by Steve 2 months ago

Last reply by techguy150 2 months ago

can't get evernote web clipper to work even when its on my extention

can't get evernote web clipper to work even when its on my extention /edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no… (read more)

can't get evernote web clipper to work even when its on my extention



/edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no Firefox extensions for iOS version.

Asked by jim4883 2 months ago

Last reply by Dropa 2 months ago

Drag & Drop Attachment from Outlook to Webbrowser Not Working

When working in a Service Desk website, trying to drag an email attachment from Outlook into the attachment field of the webpage does not work. The attachment field resp… (read more)

When working in a Service Desk website, trying to drag an email attachment from Outlook into the attachment field of the webpage does not work. The attachment field responds as though it will work, but then no attachment appears. Downloading and dragging the attachment from the desktop DOES work, but the client wants to be able to just drag from the email directly.

I have tested the same procedure in Chrome, Safari and Microsoft Edge and they all work, so the problem must be Firefox. Version: 102.5.0esr (64-Bit)

The client will temporarily use Edge, but Firefox is the preferred browser, so I really hope you have a suggestion.

Addendum: As I stated in my answers to the two replies that I got, this problem is occurring on Windows 10 Enterprise 22H2 - 19045.2364 and with macOS Big Sur 11.7.2 (personal computer).

I upgraded Firefox to the latest version on the macOS yesterday, but the problem persisted. I also upgraded Firefox on one of the Windows machines here at the University, but again, the problem persisted. Later, I will upgrade Firefox on a Windows machine not connected to the university's network, just to make sure.

I just discovered something interesting as I tested dragging the email attachment from web-based email accounts - personal outlook, work outlook and gmail that were accessed from Chrome, Edge and also from Firefox. Dragging and Dropping the email attachment into the form did not work on any of the browsers.

If there is anything that I can do to help with the troubleshooting process, please let me know.

Asked by confischer22 3 months ago

Last reply by sumanrawat2508 3 months ago

Access to sites

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd … (read more)

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd rather stay with Firefox but will switch to Chrome if this can't be fixed. Thanks, Claire

Asked by claire.moore@tufts.edu 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

Firefox doesn't show standard MacOS Window options

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to… (read more)

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

Asked by Fera 8 months ago

Last reply by Fera 3 months ago

Firefox with Voice Over on Mac OS

I'm using Firefox on a Mac with the built-in screen reader Voice Over. When I need to log in to a web page, with a User Name & password stored in Apple's Key Chain u… (read more)

I'm using Firefox on a Mac with the built-in screen reader Voice Over. When I need to log in to a web page, with a User Name & password stored in Apple's Key Chain utility, I typically press Command-Shift-A & the User name & Password fields are automatically populated. Unfortunately, with my new installation of Firefox, I've found that the key combination in question is used to launch the "Add Ons" window. Is there a work-around for this? The Command-Shift-A is the only way that a blind user can populate those fields from Key Chain. The buttons, usually visible in or around those fields for a sighted user are inaccessible.

Thanks so much,

CJ

Asked by cj_daniel 3 months ago

Last reply by Dropa 3 months ago