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Tabs constantly crashing

For the past few weeks Firefox is constantly crashing on me - mostly tabs, but sometimes the whole app. There doesn't seem to be a particular site it crashes on - sometim… (read more)

For the past few weeks Firefox is constantly crashing on me - mostly tabs, but sometimes the whole app. There doesn't seem to be a particular site it crashes on - sometimes video, sometimes twitter, sometimes just WaPo.

I've tried safe mode, I've refreshed the browser, I've even removed the data folder+deleted the app and reinstalled. Nothing helps. Looking for any insights before I'm forced over to Chrome?

A few of the most recent crashes:

bp-e4de3fd4-0b5a-45fd-bd33-970980221208 bp-c41d04a8-5e87-475a-8d5c-0497a0221208 bp-9bdb0170-c623-4c68-84a9-9f3b10221208 bp-1938926e-6b88-4a94-9e63-50d270221208 bp-bca3ee1c-c7eb-4097-bd8e-453560221208 bp-a7cbb3af-23ed-4369-9717-0f30b0221206

Asked by Yariv 2 hours ago

Version 107.01 seems to Always Remove Bookmarks when using the "Refresh Firefox"

Good Evening, I am writing from a University, we have a managed environment with updates being rolled out, and we have yet to require the update to 107.01 A prof di… (read more)

Good Evening,

I am writing from a University, we have a managed environment with updates being rolled out, and we have yet to require the update to 107.01

A prof did so recent had firefox update to 107.01 and ran "Refresh Firefox" and seems to not preserve bookmarks, and it puts the data into "Old Firefox Data" on his desktop.

Not commonly using Firefox as my daily driver for a browser, I ensured I had 107.01 and imported some of my bookmarks, and then ran a refresh of Firefox, and it seems to not preserve bookmarks, and puts the profile guts into the "Old Firefox Data" on my desktop. So I seem to be able to reproduce his problem, and I'm puzzled by it.

Does anyone have any suggestions for conditions that would cause this? Is there a way I can log what "Refresh Firefox" is doing and getting hung up on to not preserve Bookmarks etc? I did "Verify Integrity" for "Places" and it didn't produce any errors that I could see.

Many thanks Thomas

Asked by tdorr 5 hours ago

My Yahoo mail

Hello all, just yesterday I noticed my Yahoo inbox was not fully loading and even when it finished loading, I have had the same few messages showing, a series of just gra… (read more)

Hello all, just yesterday I noticed my Yahoo inbox was not fully loading and even when it finished loading, I have had the same few messages showing, a series of just gray bars below that, no ads, etc. and will not allow me to delete or perform commands. When I check the box by an email it simply takes me to the email, as happens if I do so before it's fully finished loading. It is as if it is still trying to load somewhere in the ether land, since there is no indication on my toolbar that it's working. I've tried everything except removing it from Firefox. I thought it was my internet service but all is fine with other sites and Yahoo mail works fine on Safari. It's never happened before. Many thanks for your help.

Asked by josettedicarlo 1 day ago

Last reply by josettedicarlo 1 day ago

Closing the active TAB on Mac version

I run Parallels on my Macbook 14" and have downloaded both Mac and Windows verison of Firefox. In Windows verison I can close the active TAB I'm currently in by clicking… (read more)

I run Parallels on my Macbook 14" and have downloaded both Mac and Windows verison of Firefox. In Windows verison I can close the active TAB I'm currently in by clicking on the X, however Mac version does not allow this. I must select another TAB and then close the orginal one I wanted to close.

The same is true for the refresh button, in Mac the button is not active but in Windows it is.

Asked by steve486 1 day ago

Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (read more)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

Asked by lemoi50 2 days ago

Same Firefox Home Page on all my computers

Is it possible to set the same "home page" on all three of my Mac computers? I want the same links across all three, but they keep changing with "syncs" despite being pin… (read more)

Is it possible to set the same "home page" on all three of my Mac computers? I want the same links across all three, but they keep changing with "syncs" despite being pinned. Ver. 107.0.1

Thank you, Polly

Asked by Polly Seven 3 days ago

Last reply by Polly Seven 2 days ago

couple suggestions for the bookmark & password editing pages

the ability to see only dupes. the ability to change the headline of of a password entry as not all site are saved the way one may remember them. organize this "forum" so… (read more)

the ability to see only dupes. the ability to change the headline of of a password entry as not all site are saved the way one may remember them. organize this "forum" so one can post easier in a proper sub-topic.

Asked by metropical 3 days ago

Last reply by metropical 3 days ago

Firefox crashing after last update.

Since the last Update, my Firefox keeps crashing and needing to restore. Sometimes it can't even find my previous tabs. Is this a known issue that you're trying to solve?… (read more)

Since the last Update, my Firefox keeps crashing and needing to restore. Sometimes it can't even find my previous tabs. Is this a known issue that you're trying to solve? ( I did a full scan with Cleaner one Pro to exclude viruses etc. It came back clean.)

Asked by kenvant 4 days ago

Last reply by kenvant 3 days ago

Can't edit saved credit card info

Attempting to edit currently saved credit card information does not work. Steps to reproduce: Navigate to "Privacy & Security" in Settings (about:preferences#privacy)… (read more)

Attempting to edit currently saved credit card information does not work.

Steps to reproduce: Navigate to "Privacy & Security" in Settings (about:preferences#privacy) Scroll down to "Forms and Autofill" Click "Saved Credit Cards..." button Click on saved credit card info to select a card -Observe: Selected line item highlights blue Click "Edit..." button

Result: Nothing happens. "Edit..." button darkens and lightens to show that the UI element is active, it just doesn't produce any result. Selected credit card line item highlight changes from blue to grey. Clicking "Edit..." button again does nothing. User cannot edit saved credit card info. "Add..." button presents a new modal when clicked, but "Edit..." has no result.

Asked by nismodan 4 days ago

Uncontrolled zooming on maps

On a few web pages involving maps (e.g., at https://www.pogomap.info), moving my finger on the Apple wireless mouse causes the display to zoom instead of scroll, and ofte… (read more)

On a few web pages involving maps (e.g., at https://www.pogomap.info), moving my finger on the Apple wireless mouse causes the display to zoom instead of scroll, and often it is so sensitive that the slightest finger movement causes uncontrolled zooming. Holding down the control or command key while touching the mouse does not change the behavior. I looked at https://support.mozilla.org/en-US/questions/1344674 -- "uncontrolled zooming" and went to about:config and then mousewheel*action, but the parameters I see there seem to be set appropriately. Specifically, mousewheel.default.action and mousewheel.default.action.override_x are both set to 1 (Scroll normally). I also looked at https://support.mozilla.org/en-US/questions/1344894 -- "disable or lock zoom" and changed mousewheel.with_meta.action to 1, but the zooming didn't change so I put it back to 3. (I assume I don't have to restart Firefox to invoke the change.) Any more suggestions?

Asked by firefox864 4 days ago

Firefox doesn't follow macOS forward/back localization convention

I have a Macbook with a Finnish keyboard layout. Safari, Chrome and Edge, by default, support command+ö and command+ä for going back and forward in history. This is becau… (read more)

I have a Macbook with a Finnish keyboard layout.

Safari, Chrome and Edge, by default, support command+ö and command+ä for going back and forward in history. This is because Finnish/Swedish (they're the same) keyboard layout doesn't have [ or ] available.

While command + back arrow and command + forward arrow still work, those are useless as they get disabled when a text field is focused.

I tried to work around this with an extension (shortkeys), but even they don't support using umlauts for shortcuts.

I'm trying to adopt Firefox but I can't unless this gets fixed.

Thank you.

Asked by agile.home0202 4 days ago

installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 1 week ago

Last reply by dennisedds 5 days ago

Deprecated URL shows up in autocomplete

My issue mirrors this thread, where the user ultimately got no resolution. Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookma… (read more)

My issue mirrors this thread, where the user ultimately got no resolution.

Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookmarks and removed mail.protonmail.com from my history, but the .com domain is still the suggestion when I start typing "mail". I have tried shift+delete, tried deleting the individual entries of "mail.protonmail.com" from my history, but the behaviour has not changed.

"Forget about this site" does not solve the root issue because I do not want to clear all my cookies and history for the site. Deprecated sites aren't the only example where this would come up – imagine having to delete your entire stackoverflow.com history just to change your default suggestion to some oft-used resource like store.mycompany.com.

Thanks

Asked by firefoxaccount6 5 days ago

Netflix screenshot capabilities

A major reason I got Firefox was the ability to screenshot from shows that I streamed on the laptop. Recently I tried taking a screenshot and got a black and grey box ind… (read more)

A major reason I got Firefox was the ability to screenshot from shows that I streamed on the laptop. Recently I tried taking a screenshot and got a black and grey box indicating that it was blocked from capturing. Is this a Firefox issue that can be fixed with an extension or has Netflix updated the extend of blocking any form of capturing their shows once more?

Asked by chantalkelly5 5 days ago

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 6 days ago

Last reply by Mike Grace 6 days ago

Changing primary email

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "A… (read more)

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "Account already exists" and the address is not accepted. I guess I could Delete Account and start again but that seems a bit drastic and I don't know what data might be lost. Any pointers please? Thanks, Ian.

Asked by Ian McPherson 6 days ago

Last reply by Ian McPherson 6 days ago