Firefox Community Forum

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I have done, even a complete new install of Nord, is fix ing the problem. They have suggested I get in touch with Firefox so here I am. OS Win10 home. It is also happening on my lap top with Win 11

Please send a reply to bfclarke@spin.net.au I tried to tick the box to get an email but it is not or appears to not be working.

Hi ! I'm a long term user of the "Firefox" browser. My Firefox User Nº is : 14634487 I'm also an existing long term user of both "NordVPN" and "NordPass".

When logging in to "Nordpass" this morning on my (new) MacBook Pro, I received a message in the App window stating that they were "ending support for my extension on 30th of September" and inviting me to "get the latest extension to continue using NordPass in a browser"

So, I bought a 2 year subscription for the extension 'NordPass Premium for Firefox'. Nordpass has acknowledged this by email: Quote : "Thank you for your purchase Here are the details of your order. Item  : NordPass: 2-year subscription Price : £29.43/2 years VAT 20% - £5.89 Total: £35.32/2 years"

In a 'Welcome' email sent by NordPass, I clicked on "Download NordPass which opened a Firefox 'Add-Ons' web-page for downloading the app named "NordPass Password Manager and Digital Vault" - but the only functioning button was 'REMOVE' ! I tried to 'Log In' at the top right corner of the page but I then became stuck in a continuous loop of picture identifications to prove I was not a robot ! It just went on and on ! I abandoned it for a while and, when I returned, the 'Robot check was gone but all my attempts to get the extension have failed ! I can't for the life of me find ANY means of downloading and installing the extension I've PAID FOR !

Whether this is all owing to a fault on the "NordPass" side or in the "Firefox" browser side is a mystery to me. Either way, I'm sending this message to BOTH.

I've now given up trying to do it unaided. PLEASE, could someone advise me how I can get my extension !! If this isn't resolved quickly, I'll seek to have a refund of my £35.32 and will have seriously to consider leaving both "NordVPN" and "NordPass" and/or defecting from "Firefox" to the "Safari" browser.

I'm waiting eagerly to get this sorted. Regards, Ivor Mitackis

So, There's this website called pw.live and I use it for study purposes. And I've recently switched to linux and installed firefox. But that website loads but any videos or live streams don't. Even though it works perfectly fine on Windows version of firefox.

I tried to search about this and it may be because the content is DRM protected. I'm just speculating though it may be broken for some very different reason. I also looked into solutions to fix DRM related issues. And found some solutions but the plugin Widevine Content Decryption Module provided by Google Inc. just doesn't exist in the plugins tab. There is only "OpenH264 Video Codec" there. And I think that might be the problem.

Thanks in advance.

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of websites that are crucial to my operations. Like Elementor.com. when I need to connect to my account, I enter my username and password and it just stays frozen on the login screen. If I go the Edge, it works just fine, but FF keeps hanging on websites????

When I try to access the site rrf.rsm.govt.nz I get the error message "Azure Front Door WAF Policy - BLOCKED ACCESS. This is a sample message send from the Front Door WAF Policy linked to the called Frontend EndPoint. Test! " The site is the New Zealand government register of licensed radio transmitters.

I have previously accessed the site using Firefox with no problems. I can still access the site using Edge and Chrome (and Firefox on iOS).

Being an Amazon associate I need to be able to use the SiteStripe by Amazon on their website to get a short link to a product I want to promote and earn commissions from. Currently Microsoft Edge and Opera work fine with this. Firefox on the other hand does not show the link when prompted. It shows an empty field where the link is generated by Amazon on their SiteStripe..

I have included screenshots from each browser to give you an example.

Thanks, Chris

I have one login saved to Firefox. Firefox, for some unfathomable reason, will sometimes delete that login from its records entirely and I'll have to set up a new entry. This has happened a total of six times over the last three months/

FB crashes tab every time I open it in Firefox, and my 1Password has dissapeared. I can get in to FB on my iPad and iPhone firefox, and on my desktop in Google Chrome (ick). What happened?

Hi,

I am was looking for jobs and ran across a website called Lensa.com. Well i setup an account and I wish i didn't.

I don't think the site is legit. I have deleted my account, but I keep getting messages from them, and they are coming directly through firefox. I have added a picture below.

I don't see any browser extensions that would be doing this. How are they able to do this?

There is nothing in my ubuntu startup.

I am very concerned about this.

I am running ubuntu 24.04 with all updates.

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?

I was told by support rep Ed to resubmit this.

Firefox is broken. Submit buttons are not working, & recaptcha doesn't work on some sites. All is well with other browsers.

HELP!

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, please try again later

How do I get rid of this? Please be specific.

Hello, I'm having some problems with multiple websites at the moment on log in, when i put my personal information and click on the logging button, nothing happens, and i have tried with another browse (chrome), the next action is show a captcha to permit the log in, that can't be shown on Firefox.

Some sites are Coursera, this is where i recognized this problem, the other is Good Smile Company (the US version).

Can anybody know how to solve this? i want to stay on Firefox for all my internet navigation.

Thank you in advance.

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I've navigated to any page, it is using a few hundred MB to almost a GB of memory.

Although the tab for "Autofill Payment Methods" is checked within the Privacy and Security section in settings, when I click on one of my various saved credit cards, autofill doesn't seem to happen anymore when I'm trying to make a payment. That applies to all of my saved credit cards.

Why, and what can I do about it?