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  • Archived

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (read more)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (read more)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Asked by alice.meade1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 1 year ago

Last reply by jasper_4_16 1 year ago

  • Archived

new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is una… (read more)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Asked by robwilloughby 1 year ago

Last reply by robwilloughby 1 year ago

  • Archived

Cannot print from web

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matte… (read more)

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matter how I set the controls. The print previews look fine, BUT!

Asked by Gary Brown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Browser virus

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default i… (read more)

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default is set on google but it always go back to yahoo search which is not even listed as options. Do I have to purchase something to get whatever it is doing this?

Asked by lisa 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmark manager

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome… (read more)

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome. Not sure if I did something wrong in the PC settings but nothing I've tried has fixed the problem

Asked by josh10451 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gmail "open message in new window" redirect fails since updating to FF 100.0.1

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0… (read more)

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0.1, when I try to open an email thread in a new window (pops out the message into a separate window), there is a "cannot properly re-direct error" that appears.

Only way to resolve this appears to be clearing the cache for mail.google.com and signing in again to both accounts. However, this solution only appears to work for a day or two before the "redirect error in a new window" occurs again.

This error does not occur in Private Browsing mode, and Google Workspace support has confirmed it is not an issue with Gmail/ Workspace.

Any thoughts on how this can be fixed? I have disable all "enhanced tracking protection"

Thank you for your time and help,

Asked by muzzle 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Anyone else lose Dashlane with every Firefox update?

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separate… (read more)

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

Asked by shubunkinarts 1 year ago

Answered by shubunkinarts 1 year ago

  • Archived

Diffulty paying my bills

I could not pay my bills at handelsbanken.se today... so they adviced me to try another browser and I had to use Edge for the first time ever... and that worked. Why coud… (read more)

I could not pay my bills at handelsbanken.se today... so they adviced me to try another browser and I had to use Edge for the first time ever... and that worked. Why coud I not pay my bills with firefox as usual?

Wondering Pirjo

Asked by PirjoSundqvist 1 year ago

Last reply by PirjoSundqvist 1 year ago

  • Archived

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to stop Firefox from downlading htm files?

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it st… (read more)

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it still will download x.htm without asking.

Asked by Leszek 1 year ago

Last reply by Leszek 1 year ago

  • Archived

My Amazon saved password changed to huge random letters numbers

My Amazon saved password in Firefox was changed to this, I did not change it... AYAAFIwbbsHulukAsp9nmonLDTYAAAABAAZzaTptZDUAIDU2ZDE0ZWRjZThlMmNiNmM2ODQyYzU5ZGRhZWU0MjZlA… (read more)

My Amazon saved password in Firefox was changed to this, I did not change it...

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

Asked by stan738 1 year ago

Last reply by stan738 1 year ago

  • Archived

FireFox is schizophrenic

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why… (read more)

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why? I'm sorry, but I must insist that Mozilla stop doing this. My mother tongue is American English, and when I keep getting your communications in a foreign language, there is a good possibility that I might misinterpret what has been written by Mozilla to me. Or is the problem with me living in Europe?

Asked by warp4dennis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Search by Image has a new update - the permissions seem offensively excessive & an invasion of privacy.

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct The long list of permissions here seem incredibly excess… (read more)

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct The long list of permissions here seem incredibly excessive, completely irrelevant to the task and therefore an invasion of privacy. Some examples: ''Extend developer tools to access your data in open tabs "Download files and read and modify the browser’s download history" "Open files downloaded to your computer" "Read the text of all open tabs" "Access recently closed tabs" "Access your location" "Access browsing history" "Monitor extension usage and manage themes" "Exchange messages with programs other than Firefox" "Read and modify privacy settings" "Control browser proxy settings" "Store unlimited amount of client-side data" Seriously? All I want the browser to do is search for an image, not hand over all my personal information to you. You can't find an image without checking where I am, what else I've been doing, modifying my privacy and browser proxy settings, storing unlimited data, reading everything on my open and recently closed tabs? Is this to be used for commercial purposes? What's going on here? I think it's time to find a new browser. Please explain.

Asked by brettcpierce 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (read more)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 1 year ago

Last reply by cor-el 1 year ago