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Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 1 week ago

Last reply by chzuck 1 minute ago

websites load in private but not normal browser

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to loa… (read more)

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to load with no luck. any advice would be great. i do not get any errors the websites just stop loading or playing videos.

Asked by straferightpot 36 minutes ago

Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (read more)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 4 months ago

Last reply by tony232 1 hour ago

can no longer create a desktop shortcut to a website sometimes

As many others have said (however those posts are locked so i cannot reply) Firefox seems to randomly lose the ability to save shortcuts, (by dragging from the address ba… (read more)

As many others have said (however those posts are locked so i cannot reply) Firefox seems to randomly lose the ability to save shortcuts, (by dragging from the address bar) to the desktop.

Restart a few times, wait, random things, and it comes back next time you try... been bugging me for years. Seems to occur when firefox has been running for some time with lots of tabs open. As others have said, it displays a little "NO" icon (circle with a line through it) when trying to drag the URL from the lock or favicon section of the address bar, to the desktop. Other times it works fine.

I searched a bit, but perhaps someone has another idea on how to fix this permanently, or how to recover from it without restarting the computer. Firefox version is 110.0.1.

PS. I would re think the idea of archiving posts. Because its nice to be able to reply to old posts, even if they are "solved". The original poster may have found a solution and never posted about it, for instance.

Asked by firefox2341 1 hour ago

I don't know how to reset my password. Please help

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I op… (read more)

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

Asked by lilliantheodor 2 hours ago

Firefox mem usage

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal… (read more)

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal. I assumed it was because of the large amount of tabs i kept opened but even when i had closed most of them, the problem still persist. This lead to worse performance and more frequent crashes. One way I found to have helped is to close and reopen Firefox, but the fix is only temporally.

Asked by luongtringuyen29102007 3 hours ago

Last reply by cor-el 2 hours ago

Can I make compact mode even more compact

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? Afte… (read more)

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

Asked by Janice_bernhard 8 hours ago

Last reply by Janice_bernhard 2 hours ago

Recently something changed. Used to be that opening a tab presented a horizontal mid-screen array of icons of URLs. Handy. Don't know the lingo. They've been transgraded. Be nice to get them back

Recently something changed. Used to be that opening a tab presented a horizontal mid-screen array of icons of URLs. Handy. Don't know the lingo. They've been transgraded.… (read more)

Recently something changed. Used to be that opening a tab presented a horizontal mid-screen array of icons of URLs. Handy. Don't know the lingo. They've been transgraded. Be nice to get them back.

Windows 10 desktop. Latest Firefox..

Asked by kerr262 2 hours ago

Stop Http redirecting to Https on local address

Hi, I'm trying to configure equipment on my local network. Some of the equipment does NOT support https. Firefox continuously changes the address http://192.168.xxx.xxx … (read more)

Hi,

I'm trying to configure equipment on my local network. Some of the equipment does NOT support https. Firefox continuously changes the address http://192.168.xxx.xxx to https://192.168.xxx.xxx, and the connection fails!

I have tried the various options in HTTP Only Mode, including entering Exceptions. I have also temporarily changed network.trr.mode from 5 to 1 (and 0), but nothing is working!

What can I do?

Thanking you Pedro

Asked by PedroSMS 2 weeks ago

Last reply by PedroSMS 3 hours ago

How to change what tabs are synced?

Hi I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them sav… (read more)

Hi

I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them saved as bookmarks that I've synced that I can load up in Chrome. However, when I go to the three horizontal lines button and clicking on my account name/email address, it's showing me tabs that are synced to one of my other devices (in this case, my laptop), but the tabs aren't quite right. There's a couple that are old now that I want removed. The double arrows showing me more extensions/options comes up with Synced Tabs, but they're also showing the same incorrect ones. Even when it synchronizes, it never changes anything.

What's the correct way of changing/removing tabs in Firefox and then syncing them?

Thanks

Asked by DustyShinigami 16 hours ago

Last reply by cor-el 3 hours ago

It says on the website that this page is broken.

It says on the website that this page is broken. Dear Sir or Lady According to the website, this page is broken. https://packmanvapes.com/product/packman-starburst-runt… (read more)

It says on the website that this page is broken.

Dear Sir or Lady According to the website, this page is broken.

https://packmanvapes.com/product/packman-starburst-runtz/ Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

Asked by norvetopnex 17 hours ago

Last reply by cor-el 4 hours ago

Firefox often crashing on exit

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit)… (read more)

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Asked by shopping29 18 hours ago

Last reply by cor-el 4 hours ago

  • Solved

After closing the web browser window all my tabs are closed

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this eve… (read more)

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this every time. Is there a way to fix it? It was fine like two weeks ago or so and my settings seem okay. I can't find the solution in similar posts here.

Asked by Charlie 9 hours ago

Answered by jscher2000 - Support Volunteer 7 hours ago

Facebook lagging

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work pe… (read more)

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Asked by Khat 5 hours ago

Last reply by cor-el 4 hours ago

Previous/Old Password History

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firef… (read more)

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Asked by emir.gulov 6 hours ago

Last reply by cor-el 4 hours ago

  • Solved

Using 2FA Firefox codes on 2 different apps

Hi! So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm … (read more)

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Asked by winstonchiang2003 6 hours ago

Answered by cor-el 4 hours ago

what does this mean and how do i fix it

Network Protocol Error An error occurred during a connection to www.facebook.com. The page you are trying to view cannot be shown because an error in the network protoc… (read more)

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

Asked by Mary 2 days ago

Last reply by Mary 4 hours ago

Switching tabs pages are auto-adjusting

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it a… (read more)

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it adjusted the screen and when I switched back to youtube it did the same on youtube. I wasn't zoomed in or anything. I was just on the tab and it was fine and looked how it should but as soon as I switch to another tab it does it on that tab and then will do it again when I switch back to the tab I was on originally on. I'm on FF vers 113.0.2 (64-bit).

Asked by WatchMeAsIExplode 4 days ago

Last reply by WatchMeAsIExplode 4 hours ago