Firefox Community Forum

when i sign on to my computer, frequently a prompt will appear that says i have to close the old firefox. sometimes i have to close it 5 or more times before i finally get connected to the internet. what can i do? im 83 and not tech savvy. also, when i sign on-the site crashes a lot and i should restart firefox and send a report in.

Frequently when I hibernate my laptop firefox prevents its (as soon as it enters sleep it wakes up)

when I close firefox it hibernates fine

when I go to powercfg /REQUESTS its the audio card that is driving the wake up

In settings I have turned media.video-wakelock. to FALSE etc and firefox still wakes the computer

BLUFF:

1. Long start up times (do not see this on other browsers) 2. FIrefox often crashes. Browser tells me that a report has been sent. To where? No response. 3. How do I check if my browser is up to date?

What could be causing this? What are my effective actions to increase performance?

System Summary is below:

OS Name Microsoft Windows 11 Home Version 10.0.26200 Build 26200 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-JK3NIOU System Manufacturer HP System Model HP ENVY TE01-1xxx System Type x64-based PC System SKU 13Z31AA#ABA Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz, 2904 Mhz, 8 Core(s), 16 Logical Processor(s) BIOS Version/Date AMI F.40, 7/29/2021 SMBIOS Version 3.2 Embedded Controller Version 88.20 BIOS Mode UEFI BaseBoard Manufacturer HP BaseBoard Product 8767 BaseBoard Version A (SMVB) Platform Role Desktop Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.26100.1" User Name DESKTOP-JK3NIOU\Owner Time Zone Central Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.8 GB Available Physical Memory 9.63 GB Total Virtual Memory 51.8 GB Available Virtual Memory 42.0 GB Page File Space 36.0 GB Page File C:\pagefile.sys Kernel DMA Protection On Virtualization-based security Running Virtualization-based security Required Security Properties Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization Virtualization-based security Services Configured Hypervisor enforced Code Integrity Virtualization-based security Services Running Hypervisor enforced Code Integrity App Control for Business policy Enforced App Control for Business user mode policy Off

Hi, Please help with my issue: There are 2 Firefox browsers running on my Windows 10 desktop. How can I find one to delete it. My CPU is running very high in Task Manager. Thanks, I just can't find it and I desperately need to do so before my computer crashes! Many thanks any help you can offer is very much appreciated :)

My computer, being 7 years old (and without the space to upgrade to WIN11), has always been a bit slow with low RAM and storage. The swap from Chrome to Firefox essentially gave it a second life, as Firefox didn't need a lot of space to run. Recently, though, it locks up with almost every search, refusing to let me x out a tab and try to save myself for 3 minutes or more, and the bluescreens have come back, too. If chrome hasn't also gotten worse, I'm considering switching back. Does anyone know what happened? I haven't installed anything new.

It's really frustrating and disappointing, because I thought I had a solution when I swapped to Firefox.

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinning loading icon and a white page but if I try it in a different browser it works just fine, but with Youtube it will load but is choppy and low quality videos and same thing as before I load it in a different browser and no problems. I have tried every possible solution I can find from clearing cookies and cache to refreshing Firefox even scanned for malware and virus nothing has worked please help me figure out what is happening and why it's only with Firefox that I am having this problem and its not hardware can play online just fine and download games from steam perfectly fine.

Hello everyone,

I have checked a lot of other questions already but I can't seem to find a solution to my problem.

I have Firefox installed on an old Laptop with macos Catalina. Reinstalled it many times with and without extensions, without any data but it doesn't matter what I do, even on a blank slate of a new reinstall of Firefox it just takes way too long to load or doesn't load at all and then even hangs up so that I always have to force quit it and slows down the entire laptop. It also sometimes loads tabs only if I reopen them or have to go to an already open tap that has been working to be able to open it.

I have been feeling super frustrated for days because I can not figure it out.

Thank you all for taking the time!

Hello I am having major problems with Firefox at the moment and have done for a while. I curently have four pages open but as you can see from the attached screen shot of my Task Manager, there are 14 Firefox processes. The usage is OTT on memory and everything else. Could you tell me why this is happening? Currently it is running in Troubleshooting mode but that is not doing anything to improve the problem. It has been known to shut my computer down, as it gets too hot. I run on Windows 10 and Bitdefender is my security. All help is gratefully received. Thanks Lisa

26200.6899 - Windows 11 pro OS version 144.0.2 (64-bit) - Firefox version

After a few minutes of usage, firefox keeps freezing and crashing. Very frustrating. Seems to have started happening after recent OS upgrade.

Firefox 144.0 on a W11 PC with all updates.

Firefox is running multiple (10-13) windows with 5-10 tabs each. Even if all Firefox windows are minimised and not being used, memory usage goes up all the time. It is currently, according to Task Manager, using over 5 GB of 32 GB of available memory. CPU is sitting at ~4%. Individual tabs, like Youtube watching CNN suddenly freeze and are no langer accessible and can't be unfrozen by anything I have tried. Even the mouse pointer is not displayed inside this tab I need to restart the entire PC several times a day only to have Firefox usable. I have turned off efficiency mode, but this did not change anything. I'll include a system snapshot with msinfo

Any ideas?

i can not access any of my yahoo accounts, i continue to get a pop up screen that says the "to many request" why should i continue to use firefox / mozilla. it keeps crashing and having issues. freezing and taking forever to load. restart everyday

Hello, dear Mozilla support team :).

I have a question that has to do with the ever growing memory usage. I just found out the about:memory page in Firefox, which allows the users to manually free up the system memory by clicking the "Minimize memory usage" button. This is great and it does its job well, however for many years I've wondered why doesn't the browser clean up the memory taken by web pages like Twitch, Kick, Youtube, etc., which take a lot of memory, especially when people leave them open for hours, then when they close the tabs, the memory stays buffered until the browser has been completely closed.

The "Minimize memory usage" button does clean up the memory, so won't it be possible to implement such functionality that can be enabled/disabled somewhere in Settings, to allow the users to choose the browser to unload all memory taken by any tab when they close the tab, but not the whole browser?

This will help a lot, because I personally leave my PC and browser open for days, and sometimes I have to either close and re-open it, or go to about:memory and do a "Minimize memory usage" to free up the memory, that was taken few days ago by a single Twitch stream tab or some other tab, and the information in this buffer is absolutely pointless, but it sometimes takes all of my 96GB of RAM.

Thank you for any information on the subject :).

All the best, Borislav.

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time Firefox starts up on a cold boot I get this idiotic non-sense message!. I have to close the browser I JUST OPENED and reopen in. This error is pure B.S. as again cold boot, just launched there is NOTHING other than Firefox that might be accessing the various sql.db's...so if this message is to be believed Firefox is blocking Firefox from Firefox... FIX THIS!

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multiple firefox processes which drain the memory and in some cases crashes the system. I have followed all the advice given to reduce these multiple processes, however nothing seems to work and at least 6-8 firefox processes open each time I open it. I have unchecked the recommended performance settings as well as hardware acceleration boxes. However, I cannot find where to set the content process limit to 1. Please tell me how to do this and if there anything else I can try to stop it opening multiple processes or I may be forced to ditch Firefox altogether for an alternate such as Bing, Chrome or DuckDuckGo. Many thanks. Charlie

Firefox stürzt seit einigen Wochen immer wieder ab.

Auch ist es sehr langsam, oder lädt die Seiten nicht.

Auch kann ich nichts schreiben, zwischendurch.

Es nervt!

Und ein neues Update gibt es nicht.

Wenn es so weiter läuft, muss ich einen anderen Browser nehmen, was ich gar nicht möchte, da ich Firefox, seit Anfang an benutze...