how to remove VPN

I added the free VPN, all it did was make it impossible for me to use the internet and now it might be messing with my connectivity to my Wi-Fi. How would i remove it ent… (read more)

I added the free VPN, all it did was make it impossible for me to use the internet and now it might be messing with my connectivity to my Wi-Fi. How would i remove it entirely?

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Yahoo Mail is not getting to Firefox

I just noticed today that I am not getting anywhere near all of my Yahoo email, and most of my past emails that I had not deleted have disappeared. An automatic update di… (read more)

I just noticed today that I am not getting anywhere near all of my Yahoo email, and most of my past emails that I had not deleted have disappeared. An automatic update did run yesterday, but I have made no recent changes to Firefox. I checked Chrome, and all of my emails are coming through. I have tried restarting the pc and refreshing Firefox, and a couple of other things Firefox AI suggested, but none of them worked. Any suggestions?

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BBC iPlayer VPN

Evan though i live in UK, when i enable VPN and United Kingdom in your VPN settings, BBC iplayer reports "Sorry, BBC iPlayer isn’t available in your region."?

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Why I don't see VPN button?

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help w… (read more)

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help with VPN. What can I do to enable this feature?

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Firefox generates a crash report when I close it

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which … (read more)

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.

I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.

here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

   Search Mozilla Support for this signature How to read this crash report 

You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

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I receive a "To display this page, Firefox must send information" warning everytime I login to my work websites (they use MS 365)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must… (read more)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must send information ..."] when I am logging into my Outlook email or looking at my bank information. I'd rather not be "resending" these pages each time and am wondering if there is a setting.

Edition Windows 11 Pro Version 25H2 Installed on 2025-12-10 OS build 26200.8246 Serial number YX0J28CC Experience Windows Feature Experience Pack 1000.26100.297.0

Thanks, Nancy

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