Showing questions tagged: Show all questions

Account Disappeared

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago. … (read more)

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago.

Asked by temills 5 days ago

Last reply by Denys 4 days ago

Auto login of default site

The Firefox auto login of a default site feature has become a supreme annoyance. Being insufficiently Firefox savvy to be able to disable this unhelpful feature (in my ca… (read more)

The Firefox auto login of a default site feature has become a supreme annoyance. Being insufficiently Firefox savvy to be able to disable this unhelpful feature (in my case). Can someone please help with avoiding or disabling this feature so that the initial site selection is left to the user, other than totally avoiding Firefox which I otherwise find highly functional and enjoyable.

Asked by Thomas Garrison 5 days ago

Last reply by Denys 4 days ago

i cant get into gmail on pc

i cant get into gmail or youtube on pc my ipad is working tho i have tried changing passwords several times but its saying password is wrong its really frustrating … (read more)

i cant get into gmail or youtube on pc my ipad is working tho i have tried changing passwords several times but its saying password is wrong its really frustrating

Asked by guy 5 days ago

Last reply by jonzn4SUSE 5 days ago

Logging in to banking site problems (Firefox 146.0.1, Windows 25H2 26200.xxxx)

Trying to log in to citizensbank.com. After I enter username and password, logs me in and immediately logs me out. Suspect the bank is doing something tricky, but an ho… (read more)

Trying to log in to citizensbank.com. After I enter username and password, logs me in and immediately logs me out. Suspect the bank is doing something tricky, but an hour with their tech support didn't get me anywhere. As usual, they blame Firefox. Anything tricky I have to do I Firefox to counteract their trickiness?

Asked by PathMan 6 days ago

Last reply by jonzn4SUSE 5 days ago

firefox bookmarks

HOW MANY TIMES can Firefox lose my bookmarks......again and again and again. Restoring from a profile is stupid because all new bookmarks are still gone. This product use… (read more)

HOW MANY TIMES can Firefox lose my bookmarks......again and again and again. Restoring from a profile is stupid because all new bookmarks are still gone. This product used to be good...now it is so unreliable that I am switching to Edge which never loses my bookmarks. NO.....I DID NOT DO THIS!! YES, YOUR PROGRAM DID AGAIN. NO I ADDED OR DELETED NOTHING. IT IS IN FACT YOU!! Every time an update in installed I face this. I no longer have a single shred of confidence in this product. Every month or so...BAM....bookmarks gone again. RIDICULOUS. And you want donations for this?

Asked by Jamie Roberts 6 days ago

Last reply by Paul 5 days ago

EDD log in problems

I can no longer log in to "EDD" to certify for my unemployment benefits using Firefox. When I called EDD, they said that because I was using Firefox as my browser that th… (read more)

I can no longer log in to "EDD" to certify for my unemployment benefits using Firefox. When I called EDD, they said that because I was using Firefox as my browser that that was the issue. They said that others that were using Firefox were having problems as well. They said Firefox should be coming out with a fix, but I am am still not able to login. I have to open up another tab and use Microsoft Edge to login. This is a pain. Please help, Steve. I am not sure if one of the frequent updates I get from Firefox created the problem or perhaps changed a setting?

Asked by thekochans 1 week ago

Last reply by jonzn4SUSE 5 days ago

credit card autofill is saving CVV numbers

The documentation for credit card autofill states that, as a precaution CVV numbers will not be retained. Which seems to be a reasonable precaution. However I find wh… (read more)

The documentation for credit card autofill states that, as a precaution CVV numbers will not be retained. Which seems to be a reasonable precaution. However I find when using autofill, that after I have entered my system password, and autofill has displayed the card number and expiration date, that a mouse click in the CVV box will cause the CVV number to be displayed in a mouseable choice box.

Is this a bug? Or an "undocumented feature"? Or simply a matter of obsolete documentation?

I also note that, when recently logging into my local library account, which uses 14-digit account identifiers, that credit card autofill asked if I wanted to save that "payment information".

John Stutz [edited email from community support forum] Using Firefox 146.0.1 (64 bit) in Windows 10 on a Toshiba Satellite L75D-A7280

Asked by john.stutz 6 days ago

Last reply by dessertdish 6 days ago

help with new laptop set up

Well being an OAP I needed new laptop. Always used Firefox browser but finding it difficult to get restarted. Had to opt out of window s to even download. Apparently I ca… (read more)

Well being an OAP I needed new laptop. Always used Firefox browser but finding it difficult to get restarted. Had to opt out of window s to even download. Apparently I can transmit(?) my existing passwords etc from one laptop to another is this correct? Only basic computer knowledge but trying hard !! Karen x

Asked by karenmay0402 1 week ago

Last reply by jonzn4SUSE 6 days ago

Why is my firefox browser so slow?

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading f… (read more)

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading forever and just stops (including gmail).

Asked by zakiadaniel056 6 days ago

Last reply by jonzn4SUSE 6 days ago

Intermittent “SEC_ERROR_OCSP_INVALID_SIGNING_CERT” error on my site in Firefox

Hello, I run a movie and drama-related website: https://tvmon.com.co/. Recently, I’ve noticed that Firefox occasionally throws the following error when trying to access t… (read more)

Hello, I run a movie and drama-related website: https://tvmon.com.co/. Recently, I’ve noticed that Firefox occasionally throws the following error when trying to access the site:

"Secure Connection Failed An error occurred during a connection to tvmon.com.co. . The OCSP response contains an invalid signing certificate. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT"

This issue is very strange because:

  1. The site loads fine in Chrome, Edge, and Safari.
  1. My SSL/TLS certificate is valid, up-to-date, and passes external tests (SSL Labs, etc.).
  1. The error only appears occasionally in Firefox, refreshing sometimes fixes it, sometimes not.
  1. Hosting and server logs show no issues at all.

I suspect this is related to Firefox’s stricter OCSP validation, but I’m not sure how to debug or resolve it. Since my site streams drama and movie content, this error is frustrating for users who rely on Firefox.

Has anyone else experienced this intermittent OCSP signing certificate error? Is there a known fix or workaround for Firefox-specific validation issues?

Asked by Tsurue 1 month ago

Last reply by Sebastian Becker 6 days ago

Suspicious download request claimed to be Firefox

Was prompted to download a program to Firefox before I paid my phone bill. I did not recognize the web address or name that was shown, and the account number from which r… (read more)

Was prompted to download a program to Firefox before I paid my phone bill. I did not recognize the web address or name that was shown, and the account number from which recent payment was deducted did match any accounts I hold or held in the past. I cancelled the action immediately, without downloading, but am still concerned. I found nothing on the internet about this, just got a summation chat AI response that stated the phone company had no download/extension for Firefox. Has anyone had any experience like this or could someone shed some light on this?

Asked by Chakotae 3 months ago

Last reply by Martin Connor 6 days ago