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Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Asked by Mark 1 day ago

Last reply by TechHorse 10 hours ago

Is there a way I can print my passwords?

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong… (read more)

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong. I am 77 years old and a lot of this is just too advanced for me.

Asked by pjeffers 1 week ago

Last reply by TechHorse 1 week ago

All stored passwords are gone

I have changed nothing on my system. Yesterday my account showed all passwords and today all passwords are gone. The look of Mozilla has changed overnight. What happened?… (read more)

I have changed nothing on my system. Yesterday my account showed all passwords and today all passwords are gone. The look of Mozilla has changed overnight. What happened? How can I restore it so I have access to my accounts?

Asked by ruthj 2 weeks ago

Last reply by York 2 weeks ago

Passwords won't reveal

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt… (read more)

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt when clicking to reveal a password.

Restarting the browser doesn't seem to work. Restarting the computer doesn't seem to do the trick either. I tried signing out and back in from my Firefox account but that didn't work either. I tried using mobile Firefox and that seems to work properly. Passwords also auto-fill like normal, basically the only thing not working is the password reveal. I'm not exactly sure what I can proceed to try next to fix this.

Asked by victormortiz716 3 weeks ago

Last reply by WhatABee 3 weeks ago

password manager shaded

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restartin… (read more)

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restarting later in the day this happens. The image below shows faded access to the password manager. Link that appear do not work: Log in at the header and link in password support highlight in the visible text portion. Thanks in advance for your help

Asked by Dado 1 month ago

Last reply by jonzn4SUSE 1 month ago

Generated password

Hi! A few minutes ago I was in the process of signing up for a website- creating an account log-in and password. Firefox asked if I would like to use an automatically gen… (read more)

Hi! A few minutes ago I was in the process of signing up for a website- creating an account log-in and password. Firefox asked if I would like to use an automatically generated password- which was displayed. Of course this is nothing new and I always say yes. The password automatically saves (or I guess it asks me first and I say yes) to the password section in the browser settings. Always easy! But this time it did not save it- I tried it twice and neither time it saved. I read some of the support posts and someone advised to make sure it was checked in my iOS settings. It was NOT so I checked it. But strange because it’s always saved all the others? Anyway I was wondering if there’s a way to see recently generated passwords similar to what the iOS password generating and saving tool has been doing for a little while now (not implying anything here!). That’s all I guess, thank you so much!!

Asked by Carleton Curtis 1 month ago

Last reply by wirkutskijkarl 1 month ago

Facebook

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This co… (read more)

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This comes directly from my Firefox preference page Red Warming Box includes & states on Sept 30, 2025 Facebook Hacked & Gained access to my account. Not a person, it states Facebook did it. And to change my FB password ASAP. So I go to my FB account go through their lame motions and they say they will not allow me to do so because I haven't used my account very long and they don't know if it is me trying to change my password. My question is what do I do now and how to prevent any social media outlet of simply hacking into my Mozilla account or my Firefox accounts? Please help. Seems like their should be a law against this type of intrusion gathering save password and etc.

Asked by TheeAlaskan 2 months ago

Last reply by aliakbor01990733995 2 months ago

No FireFox icon on desktop. How access?

No FireFox icon on my desktop, though icon for Adobe Acrobat, which I just got from FireFox for FREE! Delightful, THANK you very much. How do I access it's Search Engine,… (read more)

No FireFox icon on my desktop, though icon for Adobe Acrobat, which I just got from FireFox for FREE! Delightful, THANK you very much. How do I access it's Search Engine, which is why came here, sent by the recommendation from my bank's agent, with regards to my passwords FAILING after each new passwords initial acceptance, but told INVALID next time try to use VALIDATED new password. Most FRUSTRATING.

Asked by roblillie123 2 months ago

Last reply by James 2 months ago

How do I get my password Manager to log into websites through Firefox

I have a password manager. It used to be when I would log into a website that the Password Manager would provide the information. Which was fine with me. Now it has st… (read more)

I have a password manager. It used to be when I would log into a website that the Password Manager would provide the information. Which was fine with me. Now it has stopped doing that and I do not know why.

Asked by Nerthuschild 2 months ago

Last reply by jonzn4SUSE 2 months ago