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Migrate complete user profiles from snap to apt install

I need to migrate the complete profile (all settings, bookmarks, passwords etc) from a snap install to an apt install on the same system. Currently I have both versions i… (read more)

I need to migrate the complete profile (all settings, bookmarks, passwords etc) from a snap install to an apt install on the same system. Currently I have both versions installed, but i want to remove the abomination that is snap..

I tried copying ~/snap/firefox/common/.mozilla/firefox files to ~/.mozilla/firefox but that doesnt seem to work. Since this is a multi-user system i dont want to rely on mozilla accounts to sync everything to the cloud.

What do i need to do in order to migrate all the data from one install to another?

Asked by Patrick Winnem 7 hours ago

Last reply by cor-el 7 hours ago

Transfer Firefox from Dell Desktop to new HP Laptop?

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with curr… (read more)

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

Asked by Richard Perry 1 week ago

Last reply by jonzn4SUSE 1 week ago

my computer updated and i lost firefox

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there… (read more)

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Asked by liz1611 1 week ago

Last reply by cor-el 1 week ago

Windows 11 'OS level' VPN settings?

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN se… (read more)

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN settings in current win 11 it does not list a VPN. is this possible to use Mozilla VPN at OS level or is it only via ff browser?

 Thanks! 

I love Mozilla and what they do with their products! :-)

Asked by lrs2 1 week ago

Last reply by TyDraniu 1 week ago

Update failures

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on s… (read more)

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

Asked by tlkincaid 1 week ago

Last reply by James 1 week ago

Availability for Ubuntu ARM64 via Orange Pi 5+

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and … (read more)

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and access Firefox on my Orange Pi 5 Plus?

Asked by Caleb 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Win 7: Firefox update to 115.10 esr from 91.0.2

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update. 1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have be… (read more)

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update.

1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have been collecting for years....)

2) If I try this will creating a restore point return me back to the way I was before the attempt?

Thank You All!

Asked by Longtimeuser 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (read more)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Asked by tommcgrath 1 month ago

Last reply by Paul 2 weeks ago

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 2 months ago

Last reply by Paul 2 weeks ago

Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (read more)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 1 month ago

Last reply by Paul 2 weeks ago