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support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 1 day ago

Last reply by cor-el 6 hours ago

Unable to view pinterest account

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contac… (read more)

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contacted Pinterest and they don't know what the issue is. I have cleared cache, removed extensions etc but nothing seems to work. I don't have this issue with Google chrome or Microsoft edge. I only have this issue with Firefox. Why is that??

Asked by Chathurini Fernando 3 weeks ago

Last reply by cor-el 6 hours ago

New Page Pocket recomendations re-enabling periodically

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself. Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 C… (read more)

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

  • I do not use pocket, at all
  • All settings that I can find related to pocket are disabled
  • I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
  • Does not correlate to version updates (Mint has automatic updates disabled in policies)
  • Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

Asked by FIGBird 3 days ago

Last reply by cor-el 6 hours ago

Profile

Hello. I suspect there was a cyber attack on April 1 2024. All of a sudden,having problems crashing with more than 1 browser. My Brave browser would open,and then crash w… (read more)

Hello. I suspect there was a cyber attack on April 1 2024. All of a sudden,having problems crashing with more than 1 browser. My Brave browser would open,and then crash with multiple tabs that had been saved. My Mozilla history was cleared,and I want it back because I need to find all sites I have visited from time to time for logins etc,but they are now gone.I have tried importing all of my Brave history,login forms to Firefox,but not sure where to located them or where they would be stored.

Right now i am focused on getting a Firefox profile from before April 1

I have never had to deal with this sort of thing before so i am saying that i may be somewhat noobish on this.I just want some expert instruction on what to do here,and how to do it.I,m not 100 percent sure if i can do it correctly on my own by googling this myself,then attempting it.Brave continues to open then crash right after,so I dont know whats going on there with the userdata folder in the appdata folders with regard to Brave. Everytime i try to install an older version of Brave,it says i already have a curent version of it,and i dont want to uninstall brave then reinstall it again,or not sure if i should do this. ThankYou.

Asked by cs999 1 week ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 11 hours ago

Last reply by cor-el 10 hours ago

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (read more)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Asked by PLS1 17 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 14 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 1 day ago

Last reply by cor-el 14 hours ago

My bookmarks wont recover from my mozilla account

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says… (read more)

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Asked by nivar 1 day ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 1 day ago

Last reply by zeroknight 20 hours ago

Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (read more)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 1 day ago

Last reply by zeroknight 20 hours ago

Can only get to site in private mode

I have a website that I host. It is behind a proxy. It is a resolvable FQDN with DNS hosted by a major provider. The issue is when I browse to it via Firefox 124 it ev… (read more)

I have a website that I host. It is behind a proxy. It is a resolvable FQDN with DNS hosted by a major provider. The issue is when I browse to it via Firefox 124 it eventually errors out with connection reset, however if I open a private window it goes right there. I have tested other browsers and it works fine with them (Chrome, Safari, Vivaldi). I thought maybe it was plugins so I tried shutting off plugins one by one restarting after each one and that did not help. I tried in safe mode and could not get there. So I backed up my bookmarks and wiped out the directory and all for Firefox and tried on a fresh directory and that did not work except in private window mode.

Asked by Arianna Brandstetter 1 day ago

Last reply by zeroknight 20 hours ago

Windows 10 PC Firefox bookmarks have disappeared.

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions … (read more)

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions on how to copy into default profile. Then bookmarks disappeared from that profile also. I do NOT want to sync to my other device; it has its own bookmarks. How can I retrieve my bookmarks other than syncing?!! Seems like a lot of other folks have the same problem.

Asked by ecclesestelle 1 day ago

Last reply by zeroknight 20 hours ago

Updating Firefox & losing open tabs.

Yesterday, I was invited to update Firefox on my desk-top PC running Windows 10. When I did, all of my open tabs were absent from the new version. Luckily the old versi… (read more)

Yesterday, I was invited to update Firefox on my desk-top PC running Windows 10. When I did, all of my open tabs were absent from the new version. Luckily the old version was still open with my open tabs. Today, my old version opened again with the open tabs and a window that said the automatic updated didn't happen. It invited me to update again. I clicked on "More information" and it went to an error message. My question is, how do I save all of my open tabs when I update Firefox?

Asked by Eli Dumitru 1 day ago

Last reply by zeroknight 20 hours ago

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (read more)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 2 days ago

Last reply by zeroknight 21 hours ago