Firefox Community Forum

Hello Mozilla Support,

I am seeking assistance with recovering my Firefox data after resetting my laptop.

Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

Здравствуйте, на одном из компьютеров которыми я пользуюсь браузер выдаёт всплывающее окно со следующим текстом " this profile was last used with anewer version of this application. Please create a new profile." скрин прилагаю. на всех компьютерах win10, с чем это может быть связано?

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Coming from Chrome for a very long time to firefox I am used to clicking an embedded audio opening a new tab with a "playthrough" feature. When I have tried this with Firefox it automatically downloads or skips this preview capability.

My mouse is setup so that the tilt wheel does Ctrl+Tab and Ctrl+Shift+Tab rather then whatever actions the tilt wheel would normally send, and that has worked fine for years, but now all of a sudden it is not working in Firefox, it's changing the zoom level instead which is not what I want. Firefox must be reading the mouse directly or something, because it shouldn't even be getting normal tilt wheel events.

for any website playing a video, if i skip ahead or go back, the audio breaks. Its not a smooth transition like chrome. It is like it suddenly cuts off the audio and then begins at the skipped ahead point.

Hi Everyone,

I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is really laggy and I'm wondering if there is a hidden setting that I should change to improve this?

I only have adblock addon installed and I cleaned out the history and browser cookies ect but the problem still remains.

Any ideas? Thanks Rob

SerpClix ClickSense could not be verified for use in Firefox. Proceed with caution.

How can I get SerpClix verified? I can't sign in to my SerpClix profile.

I had a power outage occur recently and when i booted my computer again I found that somehow my Firefox account was disconnected. All of my bookmarks and history gone, but things like accounts and site preferences were kept. The problem is that firefox is not saving my history and bookmarks cannot be made. I have checked common causes for this problems, like not activating sync and turning off "remember history", settings which were set up correctly.

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I turned on the vpn in the firefox browser. This seems to work fine but it is only in used within the browser. The ;purchased browser is installed on my Iphone and my Mac laptop. Same problem with both. I also received an email a day or so after the trouble started saying my password for Mozilla had been changed. I did not aske for this change. Since my internet access was shut off I couldn't initiate a change of my own. It took me another day to figure out my problem was the browser. At that point I changed my Mozilla login password. I wpou;ld ;like top keep usiong the purchased version of the mozilla vpn on both my laptop and my iphone (13) because it looks more thoroughly at data going in and out of my devices.

Thanks for your help Steve Krebs

Recently found one way to delete closed tab/window record: set both to zero.

Please allow users to select a timeframe as well. People may have to restart a computer while in private mode, and a set number of tabs/windows cannot cover all possible situations.

Thanks!

Hello,

Based on this previous post https://support.mozilla.org/en-US/questions/1195138

I have turned off mousebutton.4th.enabled and mousebutton.5th.enabled

But I wish to bind these buttons to previous tab / next tab How can I accomplish this ? Thanks