Showing questions tagged: Show all questions

Your browser is being managed by your organization.

How can i get rid of (Your browser is being managed by your organization). There is no organization. I uninstalled NordVpn. I completely Uninstalled Firefox, removed all … (read more)

How can i get rid of (Your browser is being managed by your organization). There is no organization. I uninstalled NordVpn. I completely Uninstalled Firefox, removed all Mozilla entry in Registry. and reinstalled Firefox. But I still get (Your browser is being managed by your organization). I have Norton 365. I have been using Firefox for many years. If i can not solve this. I will use some other browser. Tanks in advance for any help.

Asked by GEORGE 6 days ago

Suddenly can't log into https://currently.att.yahoo.com/ for my email but can log in using Edge

I have tried everything recommended to try and log into the ATT email website. What is weird is that the email is coming into Thunderbird just fine and I can log in usin… (read more)

I have tried everything recommended to try and log into the ATT email website. What is weird is that the email is coming into Thunderbird just fine and I can log in using the Edge browser. I only log in to the ATT site every so often in order to mark emails as spam and occasionally to look in the spam folder for a missing email. I have deleted the cookies for this website and the history as recommended. I don't want to delete all my cookies as it is a real pain to have to log back in to all the sites I regularly use. I saw on a Microsoft site that this is a documented problem and sometimes changing one's password helps but I can't find a way to change my password. I'm no longer an ATT customer (after getting a better internet provider that ATT DSL!) but I still use that email address. I am baffled. Appreciate your help.

Asked by Susan Beecher 6 days ago

Videos on YouTube/Instagram

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the vide… (read more)

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the video often becomes just an image of pixelated multicolored squares. The sound continues to play normally. On YouTube, the video continues to play. On Instagram the video tends to freeze. I've attached a screenshot from an Instagram video.

I checked my external monitor and it's definitely the laptop, which is less than a year old. This only happens with videos and other browsing works as usual. I have no issue using Chrome, so it seems to be a Firefox thing. I tried clearing the cache and history. When that didn't work, I uninstalled Firefox completely and reinstalled it. Same issue. I've attached a screenshot from an Instagram video. Thanks for any advice you can offer.

Asked by woodswoman 1 week ago

Keep getting logged out

There's a bug with Firefox 134.0.2. where I keep getting logged out of certain websites, even without clearing my cache. Is there a possible fix in the works for this is… (read more)

There's a bug with Firefox 134.0.2. where I keep getting logged out of certain websites, even without clearing my cache.

Is there a possible fix in the works for this issue?

Asked by hebertbrian968 1 week ago

Last reply by hebertbrian968 1 week ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 1 week ago

Last reply by David 1 week ago

Firefox won't install on windows 11 23H2 after update.

After installing update for Windows 11 23H2, Firefox would run but could not display pages. I tried re-installing Firefox with the online installer but it can't complete … (read more)

After installing update for Windows 11 23H2, Firefox would run but could not display pages. I tried re-installing Firefox with the online installer but it can't complete the installation and no Firefox.exe can't be found. I then tried downloading and installing the offline version. The installation appears to complete but Firefox doesn't launch and Firefox.Exe can't be found in C:/Program File/Mozilla/.

Asked by Ken Fowler 1 week ago

Last reply by Ken Fowler 1 week ago

Lost Tabs

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is t… (read more)

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is there any way to recover them?

Asked by Daggy 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

The data at the Protections dashboard page

Firefox has a very useful page called Protections Dashboard. However I have noticed that when I clear out Firefox's history (which I do periodically) it will also erase … (read more)

Firefox has a very useful page called Protections Dashboard. However I have noticed that when I clear out Firefox's history (which I do periodically) it will also erase all the data at the Protections Dashboard. Is there a way to configure Firefox so that I can clear out the browser history and still retain the data at Protections Dashboard?

Asked by Steve S 1 week ago

Last reply by Steve S 1 week ago

Videos watched on Firefox pixelate and are unwatchable.

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on… (read more)

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on different browsers (edge, chrome) works fine. I've attached an image to show what I'm getting. Occasionally, it will work just fine but if I pause the video to come back to it, it goes back to this at some point.

I'm running on windows 11 and Firefox Version 134.0.2 (64-bit)

Asked by rad2_themax 1 week ago

Last reply by jonzn4SUSE 1 week ago

Secure Connection Failed

I have version 134 installed on Win 11. It returns : Secure Connection Failed An error occurred during a connection to duckduckgo.com. PR_END_OF_FILE_ERROR Error… (read more)

I have version 134 installed on Win 11. It returns :

Secure Connection Failed

An error occurred during a connection to duckduckgo.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

The same result from all sites tried except this one.

Asked by ltjdavis 1 week ago

Firefox vs. Currently.com

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was c… (read more)

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was close to the time of a Firefox update which could be coincidental. I can log in using Chrome OK. Has anyone else reported this issue?

AT&T support claims to have no idea what would be causing this problem. They have had this bug for several years.

[edited email from community support forum]

Asked by don-west 1 week ago

Last reply by markwarner22 1 week ago

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 2 months ago

Last reply by felizald 1 week ago

Problem with bookmarks folders on Firefox

I find it impossible to find anything in the Firefox bookmarks lately. This is due to the way only "recent bookmarks" show in the bookmarks pulldown, instead of my folder… (read more)

I find it impossible to find anything in the Firefox bookmarks lately. This is due to the way only "recent bookmarks" show in the bookmarks pulldown, instead of my folders, like it used to. I take a lot of care to put everything into folders, so I don't have a long unsorted list. But then the only way to find my folders The only way to find my folders is to have to go into "Manage Bookmarks," which is a giant hassle. (Also, if I open the wrong bookmark, it doesn't leave the list open, so I have to go back and start over. Is there a way to leave my list open, for instance if I want to open multiple bookmarks from one folder?)

I found a help thread which said "Click on bookmarks and then click on bookmarking tools." I tried to do this (several times) ... but unfortunately I don't see the "Bookmarking Tools" option AnyWhere.

I would really appreciate help. I find this so frustrating it makes me not want to use the browser anymore, because locating the articles I need to find again is very time consuming and not straightforward.

Asked by junkskunkmonkey 1 week ago

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 1 month ago

Last reply by aodgizmo 1 week ago

Lastpass on Firefox

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to pu… (read more)

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to put other icons in that position, but cannot see how to do the same for the Lastpass icon...... Could you help me, please....

Asked by Eoin 1 week ago

Last reply by markwarner22 1 week ago

Firefox Find in Page not finding anything

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in th… (read more)

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

Asked by sparky1957 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago