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Lost all bookmarks and passwords after update.

After most recent update all my bookmarks and passwords disappeared and I cannot seem to recover them. This is extremely frustrating. Has anyone else had this happen? I t… (read more)

After most recent update all my bookmarks and passwords disappeared and I cannot seem to recover them. This is extremely frustrating. Has anyone else had this happen? I tried using the recovery process but it did not work.

Asked by fehollis 4 minutes ago

Browser

Firefox's new version was installed but after downloading and opening, when it opened, NONE of my tabs opened. I tried 6 times to no avail. I need my tabs. How do I fix t… (read more)

Firefox's new version was installed but after downloading and opening, when it opened, NONE of my tabs opened. I tried 6 times to no avail. I need my tabs. How do I fix this?

Asked by David P6716f 2 hours ago

Last reply by Konstantina Papadea 1 hour ago

  • Solved

New Firefox

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way t… (read more)

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

Asked by Marry D 1 day ago

Answered by Denys 1 day ago

lost all my saved book marks and passwords

do know computers very well, have used firefox for all my web browsing, firefox kept crashing according to screen so it opened saved apparent older version and I lost all… (read more)

do know computers very well, have used firefox for all my web browsing, firefox kept crashing according to screen so it opened saved apparent older version and I lost all my bookmarks and passwords, please help

Asked by rfmorioka 13 hours ago

Last reply by rfmorioka 13 hours ago

Lost all my bookmarks; cannot add bookmarks.

I restarted my computer, but my tabs did not reappear. I restarted, but I have lost all my bookmarks, and I cannot add bookmarks. All Mozilla recommendations have faile… (read more)

I restarted my computer, but my tabs did not reappear. I restarted, but I have lost all my bookmarks, and I cannot add bookmarks. All Mozilla recommendations have failed.

Asked by msdotthis 14 hours ago

UPdating firefox looses all my history, bookmarks, extensions, etc. I can't get them back! Help!!!!

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not … (read more)

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

Asked by chuck39 17 hours ago

Last reply by erulux 16 hours ago

  • Solved

All of my saved websites were deleted in a CCleaner action!

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them… (read more)

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them back would be a big help.

Asked by nmbourne 2 days ago

Answered by nmbourne 1 day ago

Bookmarks + Passwords GONE

Hello, I need urgent help. My Firefox browser started acting glitchy, so I restarted my computer. When it came back on, Firefox had lost all my bookmarks and passwords. I… (read more)

Hello, I need urgent help. My Firefox browser started acting glitchy, so I restarted my computer. When it came back on, Firefox had lost all my bookmarks and passwords. I've spent 10 hours trying to fix it myself. I've found my old data files on the computer, but I can't get Firefox to use them. Safari works perfectly fine. I need you to remotely access my iMac and recover my Firefox profile with all my passwords and bookmarks.

Asked by Daren J. Fleming 1 day ago

Import from Firefox

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to … (read more)

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

Asked by steve.defeo 1 week ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 3 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago