Firefox Community Forum

Several times since the last update, I have been unable to use at least four sites that I have been using. Either I can't sign in or site functionality is not working. Today I am trying again to use the Harland Clarke sight to order checks (I thought I had ordered them a month ago!) It will not let me complete the checkout. My cart is still full after signing back in.

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, particularly financial and government websites, work with Edge but not Firefox. And when I call their customer services, their first response is "try another browser!" Why do they hate Firefox?

If someone wants me to walk them through an example of the problem(s), I can do that when I pull statements or pay bills on those websites. The worst example is Synchrony Bank, which runs several credit cards I use. You may contact me by email at [email removed]@att.net (put FIREFOX PROBLEM in the title so I don't miss it).

I also have Mozilla VPN, and some things only work when I turn off the VPN, so that may be compounding the incompatibility. Although I am in Eugene (OR), the closest location for my VPN is Seattle.

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in button, Firefox fails to connect. I am attaching a screenshot of the message it gives me instead. Today, on a whim, I tried to sign in using Chrome, and it worked fine. What is wrong with Firefox?

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Hi!  :)

Recently on bootup MS EDGE loads instead of my beloved Firefox. I did not install EDGE as I really dislike it! I know how to close it and again make Firefox my default browser, but can't I make EDGE stop loading in the first place? I have to reset Firefox as my default browser every day! Dell Desktop computer, Win 10 Pro (No, it doesn't qualify), 16 gigs of ram, 500 meg SSD Please tell me what else you need to know. This is kind of a little thing but it's driving me nuts! LOL

TIA KathyOnOBX aka Kathy

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.builder.ai/&ved=2ahUKEwi80OPi9ZGRAxWSzjgGHTZAEukQFnoECBAQAQ&usg=AOvVaw2y9Hr05zVDm6fZuOEu6G4i

Hello Mozilla team,

I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an HTML backup of my bookmarks stored on a USB drive, but when I attempt to import it into the updated browser, I receive a message stating that the file is not recognized as a bookmark file and cannot be uploaded. This is unusual, as I am able to import the same HTML file on other computers and browsers without any issues.

I also tried using the “Sync” function to restore my bookmarks, but this did not work either.

Could you please advise on how I can resolve this issue?

Regards, James

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but I can't delete the old one.

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently.

I have synced my tabs and on desktop I have now 2 ways to access them.

1. On the left "Synced Tabs". This is very nice, I can filter by text and open the appropriate tab. Now I decide, I want to get rid of it. Closing on closes on Desktop, which is expected behavior.

2. Using the "Show tabs on other device" icon. This lists all my tabs, some directly, some in sub-directory "inactive". I could now click the x button next to the tab and close it. But: Having 150+ tabs open, it is very difficult to find the open tab in question. I even have to click "Show more tabs".

Basically I would like to use version 1, find a tab, right click and select "close synced tab".

Am I missing an option?