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Websites using cookies despite being on "Block" list; websites also being removed from Block/Allow list seemingly at random.

Hello, I have been aware of this issue for about a month now. I have, for example, added 3 sites to my "Block" list under "Manage Exceptions" in "Cookies and Site Data". … (read more)

Hello, I have been aware of this issue for about a month now. I have, for example, added 3 sites to my "Block" list under "Manage Exceptions" in "Cookies and Site Data". They are not only repeatedly disappearing from the exceptions list without my input (which I suppose is the bigger issue), but even when they are present, the websites still end up storing cookies and site data for the session. These sites are Wikipedia, Bing, and DuckDuckGo.

In addition, I've also added a finance website to the "Allow" list, as the browser is set to delete cookies on quit. This website has also repeatedly disappeared from the exceptions list without my input.

My version of Firefox updates regularly via the Linux Update manager. I am also wondering if the "Forget about this site" option in the History menu generates this (at least to me) unexpected behaviour. I would expect that using the "Forget about this site" option would delete site data, cookies, and history, but not remove it from my Cookies exception list...

Asked by HaydnSchumacher 2 days ago

Last reply by HaydnSchumacher 2 days ago

Cookies and Site Data

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me? Everytime I open the FF browser I have to relog into everything, I didn't cha… (read more)

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me?

Everytime I open the FF browser I have to relog into everything, I didn't change any settings either, it just started doing this....

Asked by I.M. Fishpinger 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Help, please, with cache recovery!

My son plays games on crazygames.com, which saves his game progress. Even though he is logged into the site, his game progress is cleared when it is necessary to clear th… (read more)

My son plays games on crazygames.com, which saves his game progress. Even though he is logged into the site, his game progress is cleared when it is necessary to clear the Firefox cache for troubleshooting purposes (I had to clear it a couple of days ago to get a password reset done on another site). Is there a way to restore the website history to get his game progress back? Or can I exclude this website so the cache does not get cleared? This has become very frustrating :(

Asked by armstrongd302012 4 days ago

Where to clear cookies?

I need to know where to go on Firefox to clear my cookies. I'm having trouble completing purchases using PayPal. When I go from PayPal back to the shop to complete the… (read more)

I need to know where to go on Firefox to clear my cookies. I'm having trouble completing purchases using PayPal. When I go from PayPal back to the shop to complete the purchase, it will not pay to complete. PayPal says all is okay on their end. One person suggested clearing my cookies, but I don't know how to do that. Please help if possible. Thank you!

Asked by j7curl 1 week ago

Not seamlessly accessing account info to get on line into different accounts. Must log into each one ...each time.

I find, even though passwords are saved, I must sign into every account I have every time if a log in is required . The main accts. like Facebook and X but also all my le… (read more)

I find, even though passwords are saved, I must sign into every account I have every time if a log in is required . The main accts. like Facebook and X but also all my lesser accounts. It's as though the left and right brains aren't talking to each other....very frustrating.

Asked by 8rsn7fzppt 1 week ago

Where / what file is used to store Cache & Cookies

Unsure if this is correct category... Years ago when Firefox was in it's infancy - Firefox settings used to allow much more power/control over cookies & how you delet… (read more)

Unsure if this is correct category... Years ago when Firefox was in it's infancy - Firefox settings used to allow much more power/control over cookies & how you deleted them. You could actually display & select individually ones you wanted to delete. Now Firefox has it's own Interface 'utility' and only allows you to delete 'groups' of cookies based on their App name. I was looking for the location / name of the dataset which is used to store cookies - so I could delete them more finely. Or is this in some sort of special format which is ONLY accessible thru Settings. I see MANY Cookie add-ons, mostly dealing with auto-responding to cookie prompts. Actually as of this writing - I am trying one of these.

Asked by Dr J 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

WHY ISN'T MY BROWSER REMEMBERING COOKIES?

This is a growing frustration with this browser. Has Mozilla changed something? I allow cookies and want them so when I choose a website I use all the time, I can get t… (read more)

This is a growing frustration with this browser. Has Mozilla changed something?

I allow cookies and want them so when I choose a website I use all the time, I can get to it fast AND I see firefox finish typing it. Common websirtes like Home Depot now it does not remember anything NOT ANYTHING. I AM AT SUCH A LOSS.

PLEASE HELP. In the settings and security I have it to allow for cookies. I do not tell it to delete cookies when i close the browswer yet it is not remembering my websites. I can delete cookies if i wanted to do that. Meanwile browsing is slow and it is such an aggravation. tried opal browser because I want something simple and will do what i want, like accept and keep cookies especially for sites I go to some times I cannot remember.

So please can you help with SUGGESTONS just asking this and that is not help when it goes on and one if you don't know I understand but I want to know what can cause this so i can figure out what in the world setting is off on this browser. I never had this problem before. I use Bitdefender but it is just the freebee one so it's not aggressive. I can't imagine why this and even the other chrome has stopped it may be a setting in my computer. PLEASE if you know tell me how to fixc that.

I had burglars and these scum tampered with my notebook, they did so many t hings that screwed up i thought i had it all set back but this has been off. PLEASE HELP AND THANKS IN ADVANCE I AM VERY GRATEFUL FOR ANYONE AND EVERYONE'S TIME.

Asked by GINAHERE 4 weeks ago

Last reply by GINAHERE 4 weeks ago

Why does "Delete cookies and site data when Firefox is closed" keep getting set randomly?

Periodically I open Firefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT … (read more)

Periodically I open Firefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

Asked by Will Totten 4 weeks ago

Last reply by Denys 4 weeks ago

Temporary Cache no longer clearable

Recently the Temporary Cached File cannot be totally cleared, it remains always now at a minimum 2.6mb, why??? Before earlier this year it was 0mb when temp. cache cleare… (read more)

Recently the Temporary Cached File cannot be totally cleared, it remains always now at a minimum 2.6mb, why??? Before earlier this year it was 0mb when temp. cache cleared, what is going on?

Asked by sldakrguha 1 month ago

cookies and calendar not working

My calendar is not syncing properly on my iphone15 and Mac os laptop, google ask has the triangle in calendar it ask me to sing in I do, then says not working as cookies … (read more)

My calendar is not syncing properly on my iphone15 and Mac os laptop, google ask has the triangle in calendar it ask me to sing in I do, then says not working as cookies diabled

Asked by Kiley Pearson 1 month ago