Showing questions tagged:

Can't get mail anymore because of "Unable to write the email to the mailbox".

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file syst… (read more)

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I use Thunderbird on two Windows machines, and the problem is on both, so it is something in the interaction with the server, however, there is no problem accessing the mail via webmail directly on the server.

I have tried to change password on the account, but the problem did not go away. In fact, I got the box to tell me that the old password did no longer work, so I know that the problem pops up after log in to the account. Before the error message appears, the message "downloading 208 messages" (or something similar) briefly appears.

Is there a way to find out exactly what fails?

Solved 6 63

thunderbird is not downloading emails from yahoo

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the … (read more)

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Solved 4 37

Force download of all emails from gmail server

I accidentally deleted a good number of my emails from my local Pop3 server account. I don't delete my emails from my gmail server so I can just redownload all my emails … (read more)

I accidentally deleted a good number of my emails from my local Pop3 server account. I don't delete my emails from my gmail server so I can just redownload all my emails but cannot remember the prefix needed to do it.

If I recall correctly I go under settings for my email account, then go to server settings and add the prefix to my email shown in the Username field under the Pop Mail Server Section.

Can anyone remind me of the prefix?

It was like restore:[my email] or all:[my email].

I should have made a note of it as I cannot find it anywhere online now.

Solved 7 27

Right click on LinkedIn

A client of ours has recently raised an issue with with us stating where right-click, Paste does not work when adding text to a new LinkedIn post After investigating, we… (read more)

A client of ours has recently raised an issue with with us stating where right-click, Paste does not work when adding text to a new LinkedIn post

After investigating, we have been able to reproduce the same behavior on our devices.

However, from our testing, we can right click to past on comments, messages and searches just fine

Troubleshooting already attempted:

Cleared Firefox cache Performed Firefox refresh Tested across multiple devices

We have confirmed this occurs on:

Clients device My work desktop My work laptop My personal desktop My Personal Macbook

This issue appears to have started after updating to Firefox version 151.0.0. I know this as i have tested this on my work laptop, appeared to work fine then stopped working after manually updating from 150.0.3 to 151.0.0.

Please let us know if there are any known issues, additional troubleshooting steps, or if further diagnostic information would help I have attached screenshots of the issue.

I have also tested this in the Google Chrome web browser and appears to be working correctly as also seen in the screenshots.

Solved 6 36

my firefox month data is not being used when VPN is active

ive been testing out the VPN to see what all it can do but the data never seems to go down, which....im not complaining about xD but i also dont wanna get stuck with a bi… (read more)

ive been testing out the VPN to see what all it can do but the data never seems to go down, which....im not complaining about xD but i also dont wanna get stuck with a big bill. has anyone else experienced this?

Solved 4 1 9

No VPN setup prompt or icon in toolbar.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version… (read more)

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Solved 5 4 184

Where are my Bookmarks!!

Why have YOU removed my Bookmarks Sidebar??? I have collected many bookmarks, but NOW there is NOTHING in the sidebar!! This is a rubbish way to update users - STOP IT!! … (read more)

Why have YOU removed my Bookmarks Sidebar??? I have collected many bookmarks, but NOW there is NOTHING in the sidebar!! This is a rubbish way to update users - STOP IT!! I want my book marks on MY sidebar ... stop thinking YOU KNOW BETTER!! GIVE ME BACK MY BOOK MARKS! WHERE *I* WANT THEM!!

Seriously this is SO RUBBISH I will dump Firefox ... after MANY MANY YEARS!!

Solved 1

Lost my list of shortcuts on the firefox home page and now I cannot add any to recreate them

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new on… (read more)

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new ones. Settings allow for it but issue persists and browser is up-to-date. Shortcuts are one of the best things about using the Firefox browser...so very disappointing.

Solved 3 9

How do I restore my page layout?

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I d… (read more)

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I downsize my firefox window. What button combination do I need to press to restore my browser to its previous visibility?

Solved 2 9

Cannot send emails

After using Thunderbird for many years, suddenly when I try to send an email, I get the error message "daily user sending limit exceeded". Apparently, I was the victim o… (read more)

After using Thunderbird for many years, suddenly when I try to send an email, I get the error message "daily user sending limit exceeded". Apparently, I was the victim of a phishing hack yesterday, where a fictious email was send to everyone on my contact list. I have not been able to notify anyone because I can't send emails.

Solved 2 18

Doppelklick zum Nachrichten öffnen?

Hallo, ich habe vorgestern ein neues Win11 aufgesetzt und dann die neueste Version von Thunderbird installiert. Mir ist jetzt aufgefallen das sich die E-Mails nur mit ein… (read more)

Hallo, ich habe vorgestern ein neues Win11 aufgesetzt und dann die neueste Version von Thunderbird installiert. Mir ist jetzt aufgefallen das sich die E-Mails nur mit einem Doppelklick öffnen lassen und das dafür ein neues Fenster aufgeht. Früher waren die Mails mit einem Klick zu öffnen und der Inhalt wurde auch direkt unter der Mail angezeigt . In den Einstellung steht der Doppelklick nicht in der Auswahl sondern als einzige Möglichkeit. Gibt es da irgendeine Möglichkeit um das anders einzustellen, einfacher Klick und direktes anzeigen ohne extra Fenster? MfG

Hello, the day before yesterday I set up a new Win11 and then installed the latest version of Thunderbird. I have now noticed that emails can only be opened with a double click and that this opens a new window. Previously, emails could be opened with a single click and the content was also displayed directly below the email. In the settings, double click is not in the selection but is the only option. Is there any way to set it differently, single click and direct display without an extra window? Best regards

Solved 3 38

Can't download messages on one of my computers.

Can't download messages on one of my computers. Account icons show locked, I think. See attached file. Downloads were working but now can't download anything newer tha… (read more)

Can't download messages on one of my computers. Account icons show locked, I think. See attached file. Downloads were working but now can't download anything newer than 01 June. How can I "unlock" the accounts? All my other computers are downloading messages just fine.

Solved 1

Deleted messages reappear in Thunderbird Inbox

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox. I keep my … (read more)

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox.

I keep my Inbox empty and it stays that way, except for these 3 messages. Removing them from the Trash folder has not solved the problem.

My email provider is netaddress.com via POP3 account. I signed on to look at my inbox on their site via a browser, and the messages aren't there.

I have tried repairing and compacting the inbox, but the messages continue t reappear.

Do you have any other suggestions?

TIA.

ChuckM

Solved 4

I have 4 rows for shorcuts but missing 3 at the end and have no way to add those last 3 shortcuts, how can I do that?

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add… (read more)

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add those remaining 3 spaces. Any suggestions?

Solved 5 36

Firefox worked yesterday, today can't access usual sites

Have used Firefox for years. Today, went to standard sites (eg weather info, local blog site) and get told they aren't secure and can't be loaded. Have tried re-installin… (read more)

Have used Firefox for years. Today, went to standard sites (eg weather info, local blog site) and get told they aren't secure and can't be loaded. Have tried re-installing Firefox, clearing cookies but no change. No problem with same sites from Chrome. Message is:

Looks like there’s a problem with this site

www.portlandbirdobs.com sent back an empty page. What can you do about it?

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Error Code: NS_ERROR_NET_EMPTY_RESPONS

Solved 8

Thunderbird stops responding

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the… (read more)

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

Solved 2 1 27

my mouse right click has lost all normal functions like copy, new tab etc

System Windows 11 - Firefox 151.0.3 All normal actions from mouse right click have disappeared eg open link in new tab or private window, copy, paste etc etc. The Setting… (read more)

System Windows 11 - Firefox 151.0.3 All normal actions from mouse right click have disappeared eg open link in new tab or private window, copy, paste etc etc. The Settings General - Tabs has not changed and previously worked rt click ok. Any help to restore the rt click function will be appreciated.

Solved 3 18