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How can I change from Thunderbird ESR to Release

Keep on downloading Mozilla Thunderbird Release but it keep coming up as ESR. How can just have Release? My email account with Mozilla is [edited email from community sup… (read more)

Keep on downloading Mozilla Thunderbird Release but it keep coming up as ESR. How can just have Release? My email account with Mozilla is [edited email from community support forum] @pc-q.net can you reply there.

Asked by Llaniginger 1 day ago

Last reply by Llaniginger 21 hours ago

Lost all saved email data

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to … (read more)

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

Asked by viggy1121 22 hours ago

Yellow diamond to indicate new email in a folder no longer working

My folders used to show a yellow diamond when there was new email in the folder. The folder colour does still change to blue to indicate unread email. When I open a fold… (read more)

My folders used to show a yellow diamond when there was new email in the folder. The folder colour does still change to blue to indicate unread email. When I open a folder, the yellow diamond still shows up on new email, as well as the unread flag. What have I done? How do I configure Thunderbird to show that yellow diamond on folders with new email?

Asked by Douglas Moore 1 day ago

Last reply by Matt 22 hours ago

Can't compact some folders

I deleted over 300,000 emails from my trash. It now tells me I have a couple thousand files left. however, before the massive delete, it said I was using 15 GB of storage… (read more)

I deleted over 300,000 emails from my trash. It now tells me I have a couple thousand files left. however, before the massive delete, it said I was using 15 GB of storage. now, with only 2000 files left, it still says I have 15 GB used. I've tried compacting, but I get an error, saying I do not have enough memory to compact. How to I release all that memory that contains just ghost files?

Asked by george116 1 day ago

Last reply by Matt 22 hours ago

Keep having problems signing in to my youtube account because of some problems on my end?

I thought that firefox would be more reliable than google chrome. For some reason, I am having now problems like accessing my youtube account and other things that worked… (read more)

I thought that firefox would be more reliable than google chrome. For some reason, I am having now problems like accessing my youtube account and other things that worked fine before. There are other sites I can no longer access and I am wondering whether that has something to do with your service.

Asked by Simone Dail 1 day ago

Reason for disabling the 600% Volume Extension

I am wondering what was the exact reason for disabling the 600% volume extension. Should the users be worried about credential theft or was the extension injecting affil… (read more)

I am wondering what was the exact reason for disabling the 600% volume extension.

Should the users be worried about credential theft or was the extension injecting affiliate links?

Asked by Ruszli 1 day ago

Last reply by TyDraniu 1 day ago

  • Solved

Cannot reopen tab groups when using Vertical Tabs

Tab groups work well with the standard tab bar, but when changing to vertical tabs, there is no clear way to expand the menu (aka hit the 'V' at the right of the tab bar … (read more)

Tab groups work well with the standard tab bar, but when changing to vertical tabs, there is no clear way to expand the menu (aka hit the 'V' at the right of the tab bar for horizontal tabs) to see the tab group.

The only fix i found was to turn off vertical tabs, open the tab group, then turn on vertical tabs again.

Asked by Brecks 2 days ago

Answered by Denys 1 day ago

need to change email

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone … (read more)

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

Asked by sudeep1212 1 day ago

Last reply by Denys 1 day ago

  • Locked

How do I simplify my various accounts, passwords, and browsers so I get easy access to all

I have an icloud-account, a google-account, three facebook-accounts, two gmail-accounts, an outlook-account. How do I simpify the system, and how do I transfer data from … (read more)

I have an icloud-account, a google-account, three facebook-accounts, two gmail-accounts, an outlook-account. How do I simpify the system, and how do I transfer data from one facebook-account to another?

Asked by Jørn Uz 1 day ago

Last reply by Denys 1 day ago

  • Solved

move the panel to the right

Hello, I'm new to thunderbird and i'd like to customize the layouts. I increased the width of the spacesbar by messing with the userChrome.css. however now it is overlapp… (read more)

Hello,

I'm new to thunderbird and i'd like to customize the layouts. I increased the width of the spacesbar by messing with the userChrome.css. however now it is overlapping on the other panels... I managed to fix it on the mail panel, but not the others. (see attached) can you help me find the proper CSS property?

thanks you.

Asked by romaric.fritz 1 day ago

Answered by romaric.fritz 1 day ago

browser web page scroll positions at bottom of the page instead of the top

After a recent change the browser scroll always goes to the bottom of the page. Before it was always at the top of the page. I found no way in Firefox to reset this fun… (read more)

After a recent change the browser scroll always goes to the bottom of the page. Before it was always at the top of the page. I found no way in Firefox to reset this function.

Asked by D Hall 1 day ago

What does 'Your browser is deprecated. Please upgrade' mean

I'm using Firefox as my default browser, and I saw a link preview for YouTube (on tumblr, if it matters) that displayed the message 'Your browser is deprecated. Please up… (read more)

I'm using Firefox as my default browser, and I saw a link preview for YouTube (on tumblr, if it matters) that displayed the message 'Your browser is deprecated. Please upgrade' instead of the actual video title. What does this mean?

Asked by Ash 1 day ago

How to add a new email address to my Thunderbird email page

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird e… (read more)

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Asked by R Roe 1 day ago

Last reply by Matt 1 day ago

  • Solved

Firefox installed Web Apps without my consent

Hi, I am using Firefox exclusively for my work Claude account, I only check my usage on it. Today, I noticed Firefox silently installed a webapp under $USER/AppData/Roami… (read more)

Hi, I am using Firefox exclusively for my work Claude account, I only check my usage on it. Today, I noticed Firefox silently installed a webapp under $USER/AppData/Roaming/Microsoft/Windows/Start Menu/Programs, and it has a Claude webapp, which I neither click any install or add to my menu. I found it extremely concerning in terms of privacy, and I am wondering if any other people have similar experience.

Asked by Chang Liu 1 day ago

Answered by TyDraniu 1 day ago

Why is my home page blurry?

Hello Mozilla Firefox Support, I am experiencing an issue with my Firefox browser where my Firefox home page appears very blurry. This has raised some concerns for me abo… (read more)

Hello Mozilla Firefox Support,

I am experiencing an issue with my Firefox browser where my Firefox home page appears very blurry. This has raised some concerns for me about whether something may be wrong with my browser or if my Firefox security may have been compromised.

I would appreciate it if you could help look into this issue or provide guidance on what might be causing the blurry display on my home page. I want to make sure my browser is secure and functioning properly.

Please let me know if there are any troubleshooting steps I should follow to resolve this problem or to verify that my Firefox browser has not been compromised.

Thank you for your assistance.

Asked by CHOPPY 1 day ago