cannot set up an existing email account in Mozilla Thunderbird

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with serv… (read more)

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with server imap.gmail.com, may be userid and password are wrong". But I can logon to my Gmail account (with the same userid and password) on Firefox website and on my previous computer, so the id and password are correct). And I was able to set up another Gmail account on Thunderbird in this new laptop (so the version of Mozilla is not the culprit) with the same server settings (port for incoming and outgoing mails, authentication methods SL/TLS, O Auth2 etc). Will someone please help me?

Asked by chuankaichen 1 week ago

Last reply by chuankaichen 4 days ago

"sending of the message failed" when gpg signing. Debian/Thunderbird

When trying to sign messages with thunderbir on debian mails won't deliver. If they are not signed, it will send smoothly even if they are encrypted. ~$ lsb_release -… (read more)

When trying to sign messages with thunderbir on debian mails won't deliver.

If they are not signed, it will send smoothly even if they are encrypted.

~$ lsb_release -a

No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie

~$ dpkg -l |grep thunderbird

ii thunderbird 1:115.7.0-1 amd64 mail/news client with RSS, chat and integrated spam filter support

~$ dpkg -l |grep gnupg

ii gnupg 2.2.40-1.1 all GNU privacy guard - a free PGP replacement ii gnupg-l10n 2.2.40-1.1 all GNU privacy guard - localization files ii gnupg-utils 2.2.40-1.1+b1 amd64 GNU privacy guard - utility programs

using gnome-desktop-3

~$ dpkg -l |grep pinentry

ii pinentry-curses 1.2.1-3 amd64 curses-based PIN or pass-phrase entry dialog for GnuPG ii pinentry-gnome3 1.2.1-3 amd64 GNOME 3 PIN or pass-phrase entry dialog for GnuPG

Asked by vitrubio.net 1 week ago

Last reply by Kai Engert 1 week ago

Thunderbird conflict with Hotmail

Hi I have endured weeks of Thunderbird conflicting with Hotmail. Occassionally it works. Today is another 'no go' day cannot trans or recieve. Hotmail online works bu… (read more)

Hi

I have endured weeks of Thunderbird conflicting with Hotmail.

Occassionally it works.

Today is another 'no go' day cannot trans or recieve. Hotmail online works but not Thunderbird.

What is going on at Mozilla ?

Asked by bobf650 1 month ago

Last reply by sfhowes 1 month ago

Filters created and work. The next day, they have self deleted somehow.

I have to keep recreating individual message filters because every couple of days, they simply vanish. Another user had the same problem, and the thread was archived with… (read more)

I have to keep recreating individual message filters because every couple of days, they simply vanish. Another user had the same problem, and the thread was archived with no reply. I've just wiped and reimaged Win11 and it is doing it on a fresh install also. How to stop filters disappearing and having to recreate every 1-3 days?

Asked by jamesdavisjr 2 months ago

can not send

I use thunderbird for my email - have been using thunderbird for years and love it. :) Below is the message I get, I only this error when using thunderbird, not whe… (read more)

I use thunderbird for my email - have been using thunderbird for years and love it. :)

Below is the message I get, I only this error when using thunderbird, not when sending messages from the outlook 365 account with the same email.

This make me think this is not a outlook server error??? how do i fix this.

Thank you in advance.

pt@lrn2sew.com 12/05/23

Asked by pt13 2 months ago

Last reply by pt13 2 months ago

  • Archived

Unable to write the email to the mailbox

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account: "Unable to write the email t… (read more)

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I've been using Thunderbird for maybe 20 years now & on this PC since I built it over 3 years ago, this is a new problem that I have not seen before.

Thunderbird is now useless to me. When it connects it starts downloading emails, gets so far & stops with this error. It's now 5:50PM and the most recent email it has is from 07:35 AM this morning. It keeps downloading the same ones over & over again, always stopping at the same one with the same error.

This app is now utterly useless to me.

Asked by sgfarish 7 months ago

Last reply by christ1 3 months ago

  • Solved
  • Archived

Cannot adjust height of the reading pane v115

Hi, My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions. Just to confirm what I mean, it will … (read more)

Hi,

My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions.

Just to confirm what I mean, it will only go down, so making the reading pane smaller (or disapppear) and the thread pane larger.

I would like to make it go the opposite way, upwards to make the thread pane smaller.

Is there some code, css etc that can make it happen correctly?

Asked by Paul 7 months ago

Answered by Toad-Hall 5 months ago

Thunderbird 115.4.1 (64-Bit) Supernova, OS: Windows 10-64-Bit

Hello, Since the update to Thunderbird Supernova from version 102 upwards, emails in several email folders are automatically deleted or hidden. The properties in the resp… (read more)

Hello, Since the update to Thunderbird Supernova from version 102 upwards, emails in several email folders are automatically deleted or hidden. The properties in the respective folders are listed under Retention rules: Do not delete messages.

The emails displayed in the folders no longer correspond to the contents in the folders. Example: A folder displays: 7, properties in the same folder displays: 1226 with 447 MB. It looks similar in the other folders.

How can I ensure that all available emails are displayed in Thunderbird again?

A repair with *.msf does not help.

Many thanks for your support. Erwin

Asked by erwin104 3 months ago

Last reply by Toad-Hall 3 months ago

  • Locked
  • Archived

Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summ… (read more)

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Asked by Albireo314 7 months ago

Last reply by Wayne Mery 3 months ago

  • Archived

Default cursor Position in Thunderbird "Reply"

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the… (read more)

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the message pane where I could start the reply message. How do I fix this? Thank you

Asked by jrjohnsn 7 months ago

Last reply by colin_irvine 4 months ago

  • Locked
  • Archived

Potential Security Risk Ahead

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in "Warning: Potential Security Risk Ahead Thunderbird de… (read more)

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Asked by yadinf 7 months ago

Last reply by yadinf 4 months ago

  • Archived

Duplicates in TB 115 on IMAP accounts in both the inbox and sent folder

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my I… (read more)

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.

Asked by chunnel 7 months ago

Last reply by chunnel 4 months ago

  • Archived

Message content not displaying

Hi, I upgraded to Thunderbird 102.6.0 (and just now to 102.6.1) and after the upgrade, one of the email accounts I use will display the headers, but not message content.… (read more)

Hi,

I upgraded to Thunderbird 102.6.0 (and just now to 102.6.1) and after the upgrade, one of the email accounts I use will display the headers, but not message content. When I click on the messages in that inbox, I just get a blank page without even the "reply" or "delete" toolbar.

The inbox was working fine before the upgrade and the account that is not working has the same settings (except the first part of the email address) as an account which is working.

Any help appreciated.

Thanks!

Asked by zlevy 1 year ago

Last reply by Wayne Mery 4 months ago

  • Archived

problem after moving the profile to 115 supernova

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the … (read more)

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the emails are visible. I can receive and send new messages, but again - none of them are visible when I want to see them later in the inbox or sent folders. Moreover, the right-click mouse button does not work on the whole list of accounts/folders on the left side of the agent. What to do. I have 16Gb of emails and cannot use them.

Asked by coinquistador 7 months ago

Last reply by fivish 5 months ago

  • Archived

Thunderbird 115, mail delivery error alert "timeout exceeded"

Hi, After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots): Delivery failure: An… (read more)

Hi,

 After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots):

Delivery failure: An error occurred while sending mail: outgoing server error (SMTP). The server responded xxxxx.domain.net Errro: timeout exceeded.

Asked by Abelardo A.M. 7 months ago

Last reply by Wayne Mery 5 months ago