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Duplicate queries

The last two times I have posted a query here, it was posted twice, even though (to the best of my knowledge) I only hit the 'Submit' button once. This is causing difficu… (read more)

The last two times I have posted a query here, it was posted twice, even though (to the best of my knowledge) I only hit the 'Submit' button once. This is causing difficulties in receiving & reading replies. Is there a way I can delete the duplicate query from your system, or ask someone to do so? Many thanks.

Asked by Janet1593 1 day ago

Last reply by Wayne Mery 2 hours ago

Thunderbird Start Page Error

The Thunderbird start page in the General Settings is set to open to this URL by default: https://live.thunderbird.net/%APP%/start?locale=%LOCALE%&version=%VERSION%&a… (read more)

The Thunderbird start page in the General Settings is set to open to this URL by default: https://live.thunderbird.net/%APP%/start?locale=%LOCALE%&version=%VERSION%&channel=%CHANNEL%&os=%OS%&buildid=%APPBUILDID%

However when I open Thunderbird there is a security alert in the web panel.

Asked by gorlic 2 days ago

Last reply by Wayne Mery 2 hours ago

Unread counter

Please add a feature to disable the unread message counter on certain folders. I don't want to see how many messages I have in the Trash folder, they're in this folder be… (read more)

Please add a feature to disable the unread message counter on certain folders. I don't want to see how many messages I have in the Trash folder, they're in this folder because I don't want to read them, but this counter annoys me

Asked by Ivan Ziubanav 8 hours ago

Last reply by sfhowes 4 hours ago

Impossible ajouter un Nouvel Evenement

Bonjour, sur Thunderbird Version 128.8.1 esr 32 bit, Dans agenda, le bouton "+ Nouvel évènement" est grisé et inopérant. Mon agenda est "GMAIL" Comment le réactiver. Merc… (read more)

Bonjour, sur Thunderbird Version 128.8.1 esr 32 bit, Dans agenda, le bouton "+ Nouvel évènement" est grisé et inopérant. Mon agenda est "GMAIL" Comment le réactiver. Merci pour votre aide Cordialement

Asked by J-François LOICHOT 6 hours ago

Last reply by sfhowes 5 hours ago

How to create FILTERS for incoming emails

If this is possible, how do I create filters for incoming emails from specific writers and/or subjects to go directly to specific folder/sub-folders? (I'm looking throu… (read more)

If this is possible, how do I create filters for incoming emails from specific writers and/or subjects to go directly to specific folder/sub-folders? (I'm looking through the info here, but haven't come across this.)

Asked by Kami Scott 1 day ago

Last reply by Scooter 6 hours ago

Setting up a second PC with IMAP to same Gmail account

imap.gmail.com is configured and working on my main desktop PC via Thunderbird. The account is used strictly for sending out Word mailmerge emails. The setup is using Oau… (read more)

imap.gmail.com is configured and working on my main desktop PC via Thunderbird. The account is used strictly for sending out Word mailmerge emails. The setup is using Oauth2 and the IMAP syncing is fully functional. I'm trying to set up an identical IMAP account on a laptop PC to access and synch to the same Gmail account, but am getting a "setup-failed" message. I have used all the same parameters as the desktop setup, but no luck.

Asked by MVTA Treasurer 1 week ago

Last reply by Richard 20 hours ago

Newest Firefox upgrade problems

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have per… (read more)

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have permission to change settings. It no longer recognizes several browser extensions, including my Bitwarden extension (most annoying). Do I have to uninstall Firefox completely?

TIA

Asked by laurelmurphy 8 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Prevent Mozilla privacy banner popup in kiosk mode

I'm using Firefox in a kiosk-mode application, on a Raspberry Pi based system, started from a bash script like this: # Clear history etc. to prevent problems if unit is … (read more)

I'm using Firefox in a kiosk-mode application, on a Raspberry Pi based system, started from a bash script like this:

# Clear history etc. to prevent problems if unit is not perfectly shut down rm -v -r /home/pi/.mozilla/firefox/*.default rm -v -r /home/pi/.mozilla/firefox/*.default-esr rm -v -r /home/pi/.cache/mozilla/firefox/*.default rm -v /home/pi/.mozilla/firefox/profiles.ini

sleep 2

/usr/bin/firefox-esr --kiosk -url http://127.0.0.1


However on booting I get a banner from Mozilla along the top of the screen saying: "Firefox automatically sends some data to Mozilla so that we can improve your experience [Choose what I share]"

This is not acceptable in kiosk mode, as it would give users access to the configuration as well as being a visual annoyance. How can we disable this?

Asked by JohnU 1 month ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Translation

Hello, why is there no Chinese language package in the built-in translation, or is there a way to solve this? Looking forward to your reply. I hope my poor English won't … (read more)

Hello, why is there no Chinese language package in the built-in translation, or is there a way to solve this? Looking forward to your reply. I hope my poor English won't cause you any misunderstandings.

Asked by 祖龍 ANCESTORLOONG 15 hours ago

Last reply by Agent virtuel 15 hours ago

Getting message "Your browser is managed by your organization" in Linux Mint

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred brows… (read more)

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

Asked by Prasana Ramesh 1 day ago

Last reply by jonzn4SUSE 20 hours ago

Question about picture in picture mode

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays ev… (read more)

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays even after I closed the picture in picture mode?

Asked by Lox 1 day ago

Last reply by markwarner22 1 day ago

Messages about machine used

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is runn… (read more)

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

Asked by Ottovonbismark 1 day ago

Last reply by James 1 day ago

"Compact all folders when it will save over" not triggering right?

Hello! I have used Thunderbird for many years. Lately, it waits much too long to prompt compacting all accounts. When "Compact all folders when it will save over ..." … (read more)

Hello! I have used Thunderbird for many years. Lately, it waits much too long to prompt compacting all accounts. When "Compact all folders when it will save over ..." is set down to 1MB total, it still does not prompt until it has to clear 30 or 40 MB.

It didn't do this in the past, prompting me every 2 or 3 days at higher settings. So, I'm curious if this is "normal" now and I need to manually compact, or if there is a problem with 'Account Settings > Disk Space > Compact all folders' ... ?

Asked by psig 2 weeks ago

Last reply by Wayne Mery 1 day ago

Extensions

All my extensions have been disabled and I have not been able to find a single extension that can be downloaded

Asked by schoel 1 day ago

Last reply by James 1 day ago

Неправильно работают расширения

Я нажимаю на кнопку расширений - а у меня вместо списка моих расширений зачем-то открывается каталог, ничего подобного 10 минут назад не было, я теперь не могу использова… (read more)

Я нажимаю на кнопку расширений - а у меня вместо списка моих расширений зачем-то открывается каталог, ничего подобного 10 минут назад не было, я теперь не могу использовать расширения

Data storage on my local device

I'm not sure what has changed within Fierfox for it to IGNORE MY CHOICES for deleting all browsing or temporary cached info when I close the browser. I didn't give you p… (read more)

I'm not sure what has changed within Fierfox for it to IGNORE MY CHOICES for deleting all browsing or temporary cached info when I close the browser.

I didn't give you permission to store cookies on my local drive... So why aren't you clearing my temporary cached files when I EXIT the browser... It used to be "0" now the closest I get is "14k"... Why won't you delete that 14kb???

You toot yourself as a browser that safeguards peoples browsing history etc...

It would be better if you JUST CAME CLEAN and fessed up to your lies!!!

Asked by owlmagic 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago