Sign on location

When I sign onto a certain app, it says I sign on from West, New York. I am in North Carolina, so I am wondering if my browser that I’m using which is Firefox, is routed … (read more)

When I sign onto a certain app, it says I sign on from West, New York. I am in North Carolina, so I am wondering if my browser that I’m using which is Firefox, is routed back to like a headquarters in New York where it would show that I signed on from New York? Is that ever possible?

Thank you, Stefanie Norris

Asked by stefaniebythesea 6 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Cursor missing at wordpress gutenburg editor

While editing a Wordpress blogpost in HTML, the cursor does not appear, either as blinking or otherwise. Resultantly, I cannot edit a post. The editing I intend cannot … (read more)

While editing a Wordpress blogpost in HTML, the cursor does not appear, either as blinking or otherwise. Resultantly, I cannot edit a post. The editing I intend cannot be done in visual settings.

Another person seems to have the same sort of problem. Here is the link: https://wordpress.com/forums/topic/cursor-not-working-when-im-creating-editing-a-post/

Apparently, his problem was specific to Firefox , as the problem disappeared as he switched to Chrome. My similar problem disappears as I switch to Microsoft Edge.

Asked by grsjr-skep 7 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Web Sites Crash after Windows 11 Upgrade

Hello, We ran in-place upgrade from Windows 10 to Windows 11 on a number of machines. Afterwards, web sites like citibank.com or linkedin.com crash as soon as the page … (read more)

Hello,

We ran in-place upgrade from Windows 10 to Windows 11 on a number of machines. Afterwards, web sites like citibank.com or linkedin.com crash as soon as the page is loaded.

We've uninstalled/reinstalled Firefox, deleted all data, nothing worked.

Anyone else experience this problem? Is there a fix?

Thank you!

Asked by swong3 1 day ago

Last reply by markwarner22 1 day ago

Server Not Found Error Occurs Frequently

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so… (read more)

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Asked by philpalma1 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

ad blocker and new email

I recently received the new Yahoo email. It will not work unless I remove my ad blocker. How do I do this and still get ads blocked on other channels, e.g. YouTube? … (read more)

I recently received the new Yahoo email. It will not work unless I remove my ad blocker. How do I do this and still get ads blocked on other channels, e.g. YouTube?

Asked by valeriebmei71 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Emails are down

All of our email accounts are down will not receive nor send, we have tried the troubleshooter with no success, we even removed the lates Window Update without any improv… (read more)

All of our email accounts are down will not receive nor send, we have tried the troubleshooter with no success, we even removed the lates Window Update without any improvement. We have several emails and all are affected. [edited] @centralsystemsok.com [edited] @centralsystemsok.com [edited] @centralsystemsok.com [edited] @centralsystemsok.com

Please let us know what is causing the issue? You cannot email us and let us know because it is nor working, you can email at [edited] @gmail.com or call [edited from public]

Asked by support266 1 day ago

Last reply by david 1 day ago

New version (131.0- 64bit) not allowing multi-row option

A couple of years back there was an extension called Tab Mix that allowed users to have multiple rows of tabs to allow more to be visible at a time. A major revision to F… (read more)

A couple of years back there was an extension called Tab Mix that allowed users to have multiple rows of tabs to allow more to be visible at a time. A major revision to Firefox rendered it useless. Another user figured out how to allow multiple rows of tabs (https://www.youtube.com/watch?v=oVlLVySe5OI) which worked perfectly until version 131.0-64bit came out. Whatever was changed in it made the hack quit working. I really liked being able to see multiple rows of tabs because I tend to keep a lot open. I'm hoping that can be fixed with the next revision or two or that one of you has a different work-around.

Asked by Elisa Casey 5 months ago

Last reply by Agent virtuel 1 day ago

"No Messages" Message

'''Hello! When I delete an email in any of my accounts all the accounts go blank ~ no messages show ~ and the screen announces "NO MESSAGES" or some such. I have to qu… (read more)

'''Hello! When I delete an email in any of my accounts all the accounts go blank ~ no messages show ~ and the screen announces "NO MESSAGES" or some such. I have to quit and restart to get my messages back.

Am I doing something wrong? Suggestions...? Thank you!'''

Asked by littleleroy.usa 4 days ago

Last reply by Scooter 2 days ago

Firefox desktop doesn't allow sound to be played through aux speakers

This is a recent thing in the last few weeks, My aux speakers (via headphone jack) work normally with all audio output except when using firefox. The sound on any video I… (read more)

This is a recent thing in the last few weeks, My aux speakers (via headphone jack) work normally with all audio output except when using firefox. The sound on any video I play via firefox gets sent to my laptop speakers, not to the aux spearkers. Changing the laptop audio output settings does nothing. The sound is output properly with other browsers. Any suggestions on how to fix this problem?

Asked by Massimo1 4 months ago

Last reply by Rick Rogers 3 days ago

OPENING ATTACHED IMAGES

Dear Thunderbird: I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it wou… (read more)

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

Asked by PIP SPAULL 2 months ago

Last reply by nbarc 3 days ago

Decreased Bandwidth When Running Thunderbird

When I run Thunderbird, my download speed is around 278 Mbps. When I close Thunderbird, my download speed jumps to 500+ Mbps. I am running Windows 11 and cabled directly … (read more)

When I run Thunderbird, my download speed is around 278 Mbps. When I close Thunderbird, my download speed jumps to 500+ Mbps. I am running Windows 11 and cabled directly to my Xfinity modem. Is this expected performance for Thunderbird? Is there anything I can do to improve my performance when running Thunderbird?

Asked by Tom : 6 days ago

Last reply by Matt 6 days ago

Trash Will Not Stay Deleted

Hi, My trash refuses to stay deleted. I delete it and close Thunderbird. The next time I log in, it's back in the Trash folder. This has been going on for over a week. … (read more)

Hi,

My trash refuses to stay deleted. I delete it and close Thunderbird. The next time I log in, it's back in the Trash folder. This has been going on for over a week.

I have had Thunderbird for years so I know that it isn't in my settings. What is going on?

Asked by Lymie 2 months ago

Last reply by JayGee59 6 days ago

Release My Apps Being Held Hostage

I am trying to open my apps which were converted to rtf files by Microsoft. How can this be done without my permission? My attempts to retrieve them is being blocked, ca… (read more)

I am trying to open my apps which were converted to rtf files by Microsoft. How can this be done without my permission? My attempts to retrieve them is being blocked, causing valuable time to be wasted. Can you assist with this problem???

Asked by brbrbr41 1 week ago

Last reply by markwarner22 6 days ago

How Firefox works

Hello I've been a Firefox user for decades; recently a problem suddenly appeared that I'd never encountered before; I mentioned it to you but you didn't see fit to reply.… (read more)

Hello I've been a Firefox user for decades; recently a problem suddenly appeared that I'd never encountered before; I mentioned it to you but you didn't see fit to reply. I have twice 'repaired' Firefox, to no avail. After hours of Internet research, I've discovered the nature of the problem: it's called FirefoxCP Isolated Web Content. According to the many forums I've consulted, you're perfectly aware of it. So I don't understand : - why you don't take the trouble to reply to a user with a problem. - and, above all, that you're perfectly aware of the problem and don't do everything in your power to solve it. As 'killing' an activity in my Mac's activity monitor every ten minutes is rapidly becoming unbearable, I'm going to have to change my browser, much to my chagrin. Farewell dear Firefox!

Translated with DeepL.com (free version)

Asked by val43 6 days ago

Last reply by markwarner22 6 days ago

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 3 months ago

Last reply by ladyrev.ame 6 days ago