All Products Community Forum

I have changed my passwords on 2 gmail accounts I import to TB. Usually when you do that and TB retrieves email from gmail, you get a credential popup because the password doesn't match. Usually when you get that popup you click "next" and put the new password in and everything works as it should. I have been messing with this for 2 days now. I get the gmail credential popup, but when I click "next" to continue, I then get an error 400 from google? You can't do anything else after that. That darn popup just keeps coming and coming every time TB tries to retrieve email. Anyone else having this issue and found how to fix it? Is it a TB issue or gmail/google issue?

My login to Thunderbird has suddenly stopped working. I am asked for the password for my email account on pop.gmail.com. But when I enter the password for my gmail account it fails. What can I do?

My host institution recently made a contract with Google and now we all use Google Workspace; our institutional e-mail server (Zimbra) is replaced with GMail. My full emailadress is the username, and then Google forwards one to a log-in-page of the institution via OAuth2.

At the institute I use Thunderbird on WIndows, and it is able to access the new account, as expected.

But here at home, where I use Linux Mint (Ubuntu/Debian based), also with Thunderbird, it doesn't work. I think the configuration is correct (it is identical to the one I use at the workplace) (first attached screenshot)

But when it's supposed to open the institution's authentication window, it gets stuck in a previous step, which is the Google window that should pass/redirect to the institutional log-in window via oAuth2. (second attached screenshot)

But instead, from here it goes to an unknown error, according to Google. (third attached screenshot)

I don't know what functionality I possibly haven't installed or activated in Thunderbird here at home, but which is functional on Windows? Or whether some security/privacy switch of Thunderbird or Linux' firewall or whatever, is 'on' and is blocking the redirection to the third-party log-in window?

How do I (in)activate or change what needs to be (in)activated or changed? Any ideas? Where can I look for this information? I scanned the questions on OAuth2 here, and none seemed related to what I experience.

It's important for me that I access my work email from home. Please help.

I am using domain forwarding through forwardemail.net

What do I use for an email address setup in Thunderbird.

Thunderbird requires and email address. I do not have an email provider.

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.

After entering verification code from email i receive an error every time i try to login into this account on my PC, i fully cleared browser data several times but it didn't help

I have 2 Thunderbird accounts running on 3 different computers. The passwords were last changed in Oct 2020 and both have been running fine until today. One is still without problems but the other starting today will not log-in. A window pops up with the following message: "Login to server mail.server310.com with username randy@johnstonfam.org failed." One computer is running W10 and the other 2 W11 and I have the same problem on all 3. I have Thunderbird ver 128.8.0esr, 64 bit. I checked and the password is correct. I tried re-entering it to no avail. Please help to get this account running again. NOTE: The other email address is Randy@RJohnstonAppraisals.com

I have several email account set up with Comcast and am able to sign on to all but one with Thunderbird. That one gives me the login has failed message to enter new password or try again. I've compared the settings on that account with the others that work and they appear to be correct. However when I check saved passwords, that account is missing the smtp line for the POP account. At this point, I've run out of ideas of what to do, short of deleting that account on Thunderbird and setting it up as a new account. Help! Thanks.

Problem It prompts "Unable to log in at server. Probably wrong configuration, username or password" when adding Gmail on my Thunderbird on Manjaro Linux. My Google account has 2FA and Authenticator enabled.

No google webpage asking for login popped out. (but Microsoft's webpage did popped out and asked me to do 2FA when adding an outlook account).

Tried to add and use "Google app passwords" but it didn't work for me.

All other of my emails worked well including outlook and several others.

Thunderbird info: 128.7.0esr (64-bit) Mozilla Thunderbird for Manjaro LinuxManjaro - 1.0 On KDE Plasma 6 Wayland session

This seems to be an ancient but long not fixed problem (?) 🤯 Could anybody here help a bit (?) Would appreciate that veeeery much!!! :3

MY kit - Dell Optiplex 3020 Winver 22H2 up to date WIN 10 Firfox up to date

Access Denied You don't have permission to access "http://www.tesco.com/" on this server.

Reference #18.298645f.1739999212.1578c2cf

https://errors.edgesuite.net/18.298645f.1739999212.1578c2cf

I have two profiles in my Thunderbird account. I want to create desktop shortcut for each profile. That way I can use the shortcut to get my email. On on profile I just want it to go straight to that account without asking for a password. On the other one I want it to ask me for a password. Is that possible and if so how can I do that?

TB (ver 128.6.1 esr, 64 bit) not updating Verizon emails since 21 January 2025 to my PC. AOL Webmail shows new Verizon emails. Running Windows 11. No VPN. Firewall is off. AVG Antivirus turned off. POP account. Tried: If you cannot log in to your ISPs web-based email interface, your password may have changed. If so, it must also be changed in Thunderbird. To change your password:

       ◦ Click the menu button  and choose Settings.
       ◦ On the Security panel, click on the Passwords tab and then click Saved Passwords....
       ◦ Click on the relevant account and then click Remove.
       ◦ Close and re-open Thunderbird. You will be prompted to enter a new password for the account.

Reopening TB does NOT ask for a new password. Running TB in safe mode does NOT ask for a new password.

Hello! And THANK YOU!! As you can gather from the subject line, I want to know if Thunderbird can be loaded automatically upon booting my computer?

My OS is Linux Mint 22.1 Cinnamon, Cinnamon Ver. 6.4.6 Thunderbird-Nebula 128.7, 64Bit for Linux Mint-001 - 1.0

I also have a master password enabled on my TB installation.

If not, maybe it could be added to a future release:)

Thanks again, MA

On January 21st 2025 I changed my Spectrum account password. Almost immediately Thunderbird could not log into the spectrum maintained "mail.twc.com" server. When I called Spectrum support I was told the old Spectrum use of separate passwords for SMTP and IMAP was changed to use the same password as the spectrum web page which is now the same for all spectrum logins, a "one password to rule them all" scheme in November 2024. I changed the passwords in Thunderbird for IMAP and SMTP, but it still will not connect. If I do an auto populate attempt, the server actually responds with the correct setting so I know I am reaching the server. After five days trying to resolve the issue with Spectrum I was told this is a know issue with Thunderbird and it is not the server but the third party application. It is bad enough they reconfigure things like this without disclosing it. It baffles me that the changes they claim were made in November 2024 only make themselves known when the service stops working nearly three months after the change and only when I changed the web site password. Anyone know how to solve this? Thank you so much in advance.

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

I need to change the phone number on accounts to sign in . My original phone that was on the account was stolen. Locked out of my accounts  ? Samsung &Gmail google ect...

I have been using Thunderbird since it was Netscape. (that's how old I am)

In all that time, I have NEVER had a password for Thunderbird. I have never even seen an option to set up a password for Thunderbird.

I thought that maybe if there were a subscription option available now, then I would be able to subscribe, get a proper personal account, make a password for it, and once again be able to use Thunderbird for email management.

I WISH! If anyone knows the URL for a Thunderbird subscription page, please send the URL, because after much searching, I still haven't found one.

I can't sign-in to my Thunderbird account on my laptop. It's not recognizing my password. I've turned off the computer and opened the program again, to no avail. ANY help would be much appreciated! Thanks!