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Links to browser no longer work in Thunderbird.

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working abo… (read more)

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working about 3 months ago. I have to right click on the link, start my browser manually and paste the link. I've tried it with Firefox, Edge and Chrome (preferred) and none of them work.

Asked by jimarch 1 day ago

Last reply by jimarch 6 minutes ago

Change Thunderbird icon on taskabar

Hi folks, I am wondering if there is some way to change the Thunderbird icon showed on Win10 Taskbar, when TB is opened. After change to TB115, I find the default icon ve… (read more)

Hi folks, I am wondering if there is some way to change the Thunderbird icon showed on Win10 Taskbar, when TB is opened. After change to TB115, I find the default icon very inconvenient, as it looks very similar than other icons of other software I am using (e.g. Signal app) and it is difficult to locate TB on the taskbar, if many windows are opened. I found a way to change the Icon of TB showed on taskbar (pinned icon), if TB is closed. I use the one of defaults with the small red dot. But every time I open TB, the icon change back to the default blue with white middle and WITHOUT the red dot. Any help is appreciated.

Asked by orwel 6 hours ago

Last reply by david 12 minutes ago

SMTP settings working fine via testing service but I get error message within Thunderbird

I use a email campaign service called Moosend. Their SMTP details for sending transactional emails have been added to my Thunderbird account settings and tested externall… (read more)

I use a email campaign service called Moosend. Their SMTP details for sending transactional emails have been added to my Thunderbird account settings and tested externally via https://www.smtper.net/ successfully. Unfortunately when I try to send an email within Thunderbird I get an error. I attach images to explain. Key info: My email account is with Google for the domain fitzmaurice.works I use the main address info@fitzmaurice.works for general corrspondence. It is also how I sign into Moosend. Their SMTP server is smtp.mailendo.com and their support recommended I use port 587 I sign in with my Moosend user id and password

Please can you advise why I am getting the error as shown in the third image.

p.s. here is the success message I receved from SMTPer:

This mail was directly sent by smtp.mailendo.com. SMTP host: smtp.mailendo.com Port: 587 Use SLL: True Use Authentication: True Authentication name: info@fitzmaurice.works Authentication password: [not applicable] Email from: info@fitzmaurice.works Email to: robert.fitzmaurice@gmail.com This service is provided by https://smtper.net 

Thanks

Asked by Robert Fitzmaurice 4 hours ago

Last reply by david 41 minutes ago

Some emails not being marked as read, even though they have been viewed/read

With SuperNova 115.5.1 and all previous versions I've used - after I have viewed/read an email it's sometimes not marked as read. I use the classic view and have duplica… (read more)

With SuperNova 115.5.1 and all previous versions I've used - after I have viewed/read an email it's sometimes not marked as read. I use the classic view and have duplicated the problem in troubleshooting mode and with different views. This doesn't happen with all emails, just some/a few every day. The situation has gotten better with more recent versions of SuperNova, but it's been a general problem from day 1. Even when I go back and read the email again for a 2nd or 3rd time sometimes it'll still not be shown as read. With real troublesome emails I just manually mark it as read and move on.

Thanks. Chris.

Asked by cjcarlin 44 minutes ago

  • Solved

espn+ will not let me read articles. But I can watch ESPN+ videos and live shows

I need a fix for my ESPN+ account. I can watch live sports and videos but cannot read ESPN+ articles. Everything works great with Edge and Chrome, so maybe I will have to… (read more)

I need a fix for my ESPN+ account. I can watch live sports and videos but cannot read ESPN+ articles. Everything works great with Edge and Chrome, so maybe I will have to switch browsers.

Asked by vikesprof 22 hours ago

Answered by vikesprof 1 hour ago

Gmail emails of known addresses automatically go to the spam folder.

For some reason particular emails i receive from known senders who's addresses are in my address book end up in the "Spam" folder. These are usually replies to emails i h… (read more)

For some reason particular emails i receive from known senders who's addresses are in my address book end up in the "Spam" folder. These are usually replies to emails i have sent. If i forward them back to my inbox, they eventually end up back in the spam folder. The alarming part is that the list of addresses going to spam is growing.

I have several email addresses on Thunderbird, but only my gmail is affected.

Any ideas how to fix this B

Asked by Barry 1 hour ago

Need to hide Subject column in Thunderbird

The Subject column is so annoying that if I can't find a way to hide it I am going to have to change back to Outlook, even though it is unstable. I also do not want to s… (read more)

The Subject column is so annoying that if I can't find a way to hide it I am going to have to change back to Outlook, even though it is unstable.

I also do not want to see the "Select columns to display". We used to be able to right click on the title which makes more sense that taking up space with this button. All I want to see are 2 columns "From" and "Date". Your designers need to remember that cleaner is better. Unnecessary info needs to go.

Asked by barbaraknuff 1 hour ago

Issue with release 115.5.1 (64-bit)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached… (read more)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached.

Asked by jrelay5 2 hours ago

Cannot log-in to Wells Fargo Online Banking (but Edge works fine)

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use pri… (read more)

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use private browsing on Firefox, but I always have. I have Firefox password enabled, but I always decline to use it for online banking when it pops up (and it doesn't matter if I accept it, still no log-in on Firefox).

I don't want to use Edge but Firefox no longer is working on this task for me.

Asked by lew666 2 hours ago

Unable to Send Using Alternate Email

I have 2 email addresses with Comcast linked to the same account. I was always able to send an email from either address using Thunderbird and the dropdown in the "From" … (read more)

I have 2 email addresses with Comcast linked to the same account. I was always able to send an email from either address using Thunderbird and the dropdown in the "From" box. I now receive an error "Sending of the message failed when using the alternate email address. An error occurred while sending mail. Thunderbird responded: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again." I do not know when this started. It had always worked (YEARS). It works on my iPhone mail - it's just Thunderbird. Any suggestions would help....Thanks

Asked by dennisandpaula 2 hours ago

Last reply by david 2 hours ago

Thunderbird 115 - Global Search returns no results in

I have been unable to get Thunderbird Version 115.5.1 to return any text search results. I use the Cmd-K global search bar. No matter what search term I enter, the searc… (read more)

I have been unable to get Thunderbird Version 115.5.1 to return any text search results. I use the Cmd-K global search bar. No matter what search term I enter, the search results tab remains completely blank. So I cannot perform text searches across folders.

I could always do this in previous versions of Thunderbird.

I have run in troubleshooting mode, dumped a lot of excess email, and re-indexed.

What am I missing? Thanks in advance.

Running Tbird on a Mac Mini OS 13.5.1

Lisa

Asked by Lisa Brenneis 19 hours ago

Last reply by Lisa Brenneis 3 hours ago

Where is the official documentation of the config editor options?

It seems like all the solutions for every problem I have with v115 are to go make changes in the config editor. I have been unable to find any official documentation on t… (read more)

It seems like all the solutions for every problem I have with v115 are to go make changes in the config editor. I have been unable to find any official documentation on the available options in the config editor (in my case specifically all of the possible values for mailnews.default_sort_order and mailnews.default_sort_type). Can someone please point me in the right direction?

Asked by ryanrsnyder 1 day ago

Last reply by david 3 hours ago

  • Solved

Unified search/url bar does not search by default

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an UR… (read more)

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an URL, leading to an error every time, I don't know what to change and Ive tried different settings with no change

Asked by blac 7 hours ago

Answered by blac 4 hours ago

Spaces Between Lines

Hello, Since the last update, I can't edit line spacing. Can you help me? I added two pictures named "should be" and "what happens" in the attachments. The spaces betwe… (read more)

Hello, Since the last update, I can't edit line spacing. Can you help me?

I added two pictures named "should be" and "what happens" in the attachments.

The spaces between Line 1 and Line 2, and between Line 2 and Line 3 are eye-tiring.

It looks like this in other people's e-mails too, it has been tried.

Can you tell me the method to reduce the line spaces?

Kind regards Mert Doğan Yardım mertdoganyardim@gmail.com

Asked by Mert Doğan Yardım 12 hours ago

Last reply by david 4 hours ago

Address book is empty after TB update. Where did the saved email addresses go?

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address bo… (read more)

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

Asked by IanStar 5 hours ago

Last reply by david 4 hours ago

Signature places at the end of the page

Hello, When I upload my signature to the system, instead of waiting for it to add my signature to the end of my message, it puts it at the bottom of the page. Is there a… (read more)

Hello,

When I upload my signature to the system, instead of waiting for it to add my signature to the end of my message, it puts it at the bottom of the page. Is there any way to set this?

For example; There is a "BBBBBBB" text coming to me. I'm writing "AAAAAA" text.

Must be; AAAAAAA my signature BBBBBB

But what happened; AAAAAAA BBBBBB my signature

I couldn't find a solution, I guess there is no solution, I always add my signature to the end of my message by copy-pasting.

Thank you in advance for your help and opinions.

Asked by Mert Doğan Yardım 12 hours ago

Last reply by david 4 hours ago

Thunderbird title bar disappears at times, no Get messages, Write, etc.

Dear Mozilla Volunteers, Thunderbird title bar disappears at times, no "Get messages, Write, Chat, etc. I have to close out and then restart the app again. Screen Sh… (read more)

Dear Mozilla Volunteers,

Thunderbird title bar disappears at times, no "Get messages, Write, Chat, etc. I have to close out and then restart the app again. Screen Shots attached. Also, the message: "No new emails" notice not showing as well like previous version.

Thank you in advance for any assistance.

Best,

MJA

Asked by mjadezyn 4 hours ago