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How to restore a removed account in Thunderbird

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby lo… (read more)

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby losing all mails and folders including my customer database, which leaves me feeling bereft.

Looking at similar questions it seems that it is possible to restore the lost mails and folders but unfortunately I am not that savy with this stuff and find it all rather difficult and scary.

Are there any step by step instructions on how I can restore my account or simply get access to my lost mails and folders ?

Thank you very much for any assistance.

Ray

Asked by flynnboy 4 days ago

Last reply by flynnboy 21 minutes ago

On att.com email login webpage, I get "Don't Update" ... "Update" options, not "Don't Save" ... "Save" options

I have 3 separate sets of User IDs w. respective PWs email accounts. After I login to 1st ID, say User-1 & PW-1, --> Enter, the Firefox prompts: "Don't Update" ...… (read more)

I have 3 separate sets of User IDs w. respective PWs email accounts. After I login to 1st ID, say User-1 & PW-1, --> Enter, the Firefox prompts: "Don't Update" ... "Update" options. Let's say I click --> "Update" option and later log off.

Next I login to 2nd ID, say User-2 & PW-2 --> Enter, again I get same two prompts "Don't Update" ... "Update". Then on it gets interesting .... ....

  • Case 1:- If I click --> "Don't Update," ... later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill in --> PW-1 ... ... (bcoz I had opted --> "Don't Update").
  • Case 2:- Alternatively if I click --> "Update" and later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill --> PW-2 (bcoz now I had opted --> Update" and therefore both IDs got inherited w. PW-2).

The same scenario is enacted if I login to 3rd ID --> User-3. Again depending upon what I click on "Don't Update" / "Update."

Eventually all 3 IDs would inherit just one of the three PWs. This happens whether the Firefox browser is on Mobile or Desktop mode. Lastly on other websites other than att.com login page, I get Save option after entering the PW.

Asked by mimic1 2 days ago

Last reply by mimic1 22 minutes ago

How to remove headers from new message?

Hi, I want to send a new message from a received message with same desinations without any References/In-reply-to headers. How to modify message headers in New Mail windo… (read more)

Hi,

I want to send a new message from a received message with same desinations without any References/In-reply-to headers.

How to modify message headers in New Mail window ?

Regards.

Asked by yshinm_n 54 minutes ago

Firefox popup offers.

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method! Also, how do I change the defaulted "keep me logged in"… (read more)

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method!

Also, how do I change the defaulted "keep me logged in" check box to NO CHECK CHECK MARK in that field as default. This is a security issue!

Thank you

Asked by Makusan 1 day ago

Last reply by James 1 hour ago

sessions tab from backup

Hi recently im reinstalling my windows OS...so im looking the most simple and faster way to backup my firefox via google search...i found tool called "fBackup", so i wipe… (read more)

Hi

recently im reinstalling my windows OS...so im looking the most simple and faster way to backup my firefox via google search...i found tool called "fBackup", so i wipe my C drive and installing new operation system

on my new operation system ,restoring firefox profile is done without any problem ..it just my session tabs are gone...i have like 100 tabs opened (not active) and i really need to continue to work on these tabs

on fbackup i cannot find sessionrestore.jsonlz4 or session.jsonlz4..but theres file named Places.sqlite

the backup directory structure as follow (attachment bellow)

is it possible for me to recover my session tabs?

Asked by antonnurbowo 1 hour ago

Thunderbird - problem sending emails (recently)

As a long-time user of Thunderbird email client, recently I am getting the (attached) error msg, relating to the SMTP, every time I try and send an email. If I reinstal T… (read more)

As a long-time user of Thunderbird email client, recently I am getting the (attached) error msg, relating to the SMTP, every time I try and send an email. If I reinstal Thunderbird, the problem disappears, but when I load in my old profile (which contains 1000's of previous emails - sent or received) - the problem reappears. Currently I can only receive emails, not send them.

I have tried (very!) temporarily switching off my antivirus and firewall (Norton 360), but it makes no difference.

Is it likely the problem is corruption in my old profile (which is about 2.6GB!)? It seems OK, I can access all my saved emails.

Any help would be gratefully received. Thank you.

Asked by Howard 2 hours ago

link fails

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with t… (read more)

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with the word "safe" in the upper left corner. The links work on all my other browsers. I have used troubleshooting mode and refreshed Firefox but it continues to happen.

Asked by cavedweller29 2 days ago

Last reply by cavedweller29 5 hours ago

Inbox

My inbox is all over the place, chronologically, and I can only find e-mails up to about May '22. Also, only three e-mails are visible a a time because the Thunderbird ad… (read more)

My inbox is all over the place, chronologically, and I can only find e-mails up to about May '22. Also, only three e-mails are visible a a time because the Thunderbird ad takes up 75% of the page. Just checked, and no messages are displayed in inbox. I'm expecting important medical emails, and need this sorted ASAP....contact number is [phone# removed from public] Thanks.

Asked by cavemanincyberspace 8 hours ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 8 hours ago

Last reply by RobertJ 8 hours ago

Weird double menu when pasting to toolbar search item

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after… (read more)

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after a reboot of the pc and it is back. Anybody else see this behavior and know how to fix it? Thanks, Dave

p.s. I wrote up a larger version of this and tried to share data which didn't work automatically and wiped out my story. :(

Asked by schemer 1 day ago

Last reply by petergroft 7 hours ago

Yahoo mail not working after 103.0.2 update

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that … (read more)

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that is displayed in my inbox. if i select the message by clicking on the message, instead of being able to view it in the pane below my list of inbox messages, it appears in a new window. in that new window, no buttons are working. cannot delete, forward, reply, or use the back button to get back to my inbox. also unable to click on the calendar icon and see my calendar or click on the contacts icon to see my contacts. yahoo mail works fine in both edge and chrome browsers only having this problem in firefox.

Asked by loisimbrogno 15 hours ago

Last reply by CANDLEWYCK91 13 hours ago

downloads

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though … (read more)

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though it show that I have checked the ask me where to box. I want this fixed so I can always direct the downloads to where I want them to be save.

Asked by c101 11 hours ago

Last reply by Terry 8 hours ago

firefox browser

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too … (read more)

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too big and I can't see everything

Asked by DDarcusio 8 hours ago

  • Solved

Tabs appear in different windows and not just in 1

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not th… (read more)

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not the other tabs from the window I am on. Like every individual tab has its own window. This has never happened to me before, only started happening today.

Asked by Grim 11 hours ago

Answered by jscher2000 - Support Volunteer 9 hours ago