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email address

Please send all responses to rcroissant@comcast.net. My registered email address with Thunderbird is defunct and I need to know how to change it to rcroissant@comcat.net… (read more)

Please send all responses to rcroissant@comcast.net. My registered email address with Thunderbird is defunct and I need to know how to change it to rcroissant@comcat.net

Asked by rc38business 52 minutes ago

PDF Download

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory wit… (read more)

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory with the name of the PDF file I'm trying to download, and sometimes (3) a PDF file with a filename of 8 random characters that appears to be the file I'm trying to download. How do I fix this?

Asked by tomhartman12309 1 day ago

Last reply by tomhartman12309 53 minutes ago

Problem with saving webpages with .com etc. in title

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I … (read more)

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I often use this option and I'm sure it must be one of the latest updates that started to cause that. Any chance it gonna get fixed and Firefox start adding .htm after .com?

For example try saving page https://www.naturalnews.com/ its title is "Natural Health News and Scientific Discoveries - NaturalNews.com" and saved file has .com extension. I need to fix it everytime and add .htm manually.

Martin

Asked by nabaC 14 hours ago

Last reply by nabaC 1 hour ago

Thunderbird 91.9.1 crashes on startup

Thunderbird 91.9.1 crashes on startup under Ubuntu 20.04. I just get the crash reporter. The system is up to date. The problem started when I changed some server configu… (read more)

Thunderbird 91.9.1 crashes on startup under Ubuntu 20.04. I just get the crash reporter.

The system is up to date. The problem started when I changed some server configuration settings due to changes on the mail IMAP server I'm connecting to. Now I can't start thunderbird at all to access the configuration.

I've submitted a couple of crash reports. The most recent is: Crash ID: bp-d800b7c7-e0cc-44ab-826d-893b00220707

Please let me know if I can provide more info to help solve this problem. Below are the details from a recent crash:

AdapterDeviceID: 0x9498 AdapterDriverVendor: mesa/r600 AdapterDriverVersion: 22.2.0.0 AdapterVendorID: 0x1002 Add-ons: google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2,langpack-en-GB%40thunderbird.mozilla.org:91.0buildid20220520005021,langpack-en-CA%40thunderbird.mozilla.org:91.0buildid20220520005021 AvailablePageFile: 48503910400 AvailablePhysicalMemory: 203218944 AvailableSwapMemory: 49800798208 AvailableVirtualMemory: 13141835776 BuildID: 20220520005021 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1657154955 DOMIPCEnabled: 1 DesktopEnvironment: xfce EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 GraphicsCompileShader: cs_blur_ALPHA_TARGET InstallTime: 1653245014 IsWayland: 0 Notes: Ubuntu 20.04.4 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP- libGL.so.1? libGL.so.1+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 806 StartupCrash: 0 StartupTime: 1657154945 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20220520005021","version":"91.9.1","vendor":null,"displayVersion":"91.9.1","platformVersion":"91.9.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":15966,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.4.0-121-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"AMD RV730 (DRM 2.50.0 / 5.4.0-121-generic, LLVM 14.0.5)","vendorID":"0x1002","deviceID":"0x9498","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/r600","driverVersion":"22.2.0.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: 60b0b3dc-559e-4470-a666-472556517b99 ThreadIdNameMapping: 666522:"IPC I/O Parent",666523:"Netlink Monitor",666524:"Socket Thread",666532:"JS Watchdog",666533:"TaskController Thread #0",666534:"TaskController Thread #1",666535:"TaskController Thread #2",666536:"TaskController Thread #3",666537:"TaskController Thread #4",666538:"TaskController Thread #5",666540:"TaskController Thread #7",666539:"TaskController Thread #6",666542:"Timer",666543:"Cache2 I/O",666544:"Cookie",666546:"BackgroundThreadPool #2",666550:"Worker Launcher",666557:"GLXVsyncThread",666558:"Renderer",666560:"WRWorker#1",666561:"WRWorker#2",666562:"WRWorker#3",666559:"WRWorker#0",666565:"WRWorker#6",666563:"WRWorker#4",666568:"WRWorkerLP#1",666567:"WRWorkerLP#0",666566:"WRWorker#7",666570:"WRWorkerLP#3",666571:"WRWorkerLP#4",666569:"WRWorkerLP#2",666564:"WRWorker#5",666573:"WRWorkerLP#6",666572:"WRWorkerLP#5",666574:"WRWorkerLP#7",666575:"Compositor",666576:"ImageIO",666577:"IPDL Background",666582:"Permission",666583:"QuotaManager IO",666595:"IndexedDB #1",666596:"HTML5 Parser",666597:"DOM Worker",666617:"StyleThread#0",666619:"StyleThread#2",666618:"StyleThread#1",666621:"StyleThread#4",666622:"StyleThread#5",666620:"StyleThread#3",666623:"ImageBridgeChld",666626:"WRRenderBackend#1",666625:"WRSceneBuilderLP#1",666624:"WRSceneBuilder#1",666632:"StreamTrans #31",666648:"mozStorage #1",666649:"TRR Background",666650:"DNS Resolver #1",666655:"StreamTrans #46",666656:"StreamTrans #47",666657:"StreamTrans #48",666658:"StreamTrans #49",666662:"Breakpad Server",666678:"ProcessHangMon",666679:"GMPThread",666680:"WRSceneBuilder#2",666681:"WRSceneBuilderLP#2",666682:"WRRenderBackend#2",666694:"SwComposite",666695:"WRSceneBuilder#4",666696:"WRSceneBuilderLP#4",666697:"WRRenderBackend#4",666698:"SwComposite",666699:"WRSceneBuilder#5",666700:"WRSceneBuilderLP#5",666701:"WRRenderBackend#5",666702:"SwComposite",666704:"WRSceneBuilderLP#6",666705:"WRRenderBackend#6",666703:"WRSceneBuilder#6",666706:"SwComposite",666708:"WRSceneBuilderLP#7",666709:"WRRenderBackend#7",666707:"WRSceneBuilder#7",666712:"BgIOThreadPool #1", Throttleable: 1 TotalPageFile: 66645553152 TotalPhysicalMemory: 16741732352 URL: about:blank UptimeTS: 10.14746556 Version: 91.9.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by ericshazen 2 hours ago

Unable to use OS Contacts in fresh install of Thunderbird 102 on macOS 12.4

I've done a fresh install of Thunderbird 102 on macOS 12.4 (Monterey). On this system, Thunderbird does not see any of the contacts stored in the OS Contacts application… (read more)

I've done a fresh install of Thunderbird 102 on macOS 12.4 (Monterey). On this system, Thunderbird does not see any of the contacts stored in the OS Contacts application.

Within Thunderbird settings -> Composition -> Addressing there is no option to use the OS Contacts list.

The OS System Preferences -> Security & Privacy -> Privacy -> Contacts screen does not list Thunderbird as a program that has ever requested access to the OS Contacts, and there is no way to enable/disable this access from this screen unless the program has actually requested access.

Asked by Todd Taft 4 days ago

Last reply by Todd Taft 3 hours ago

FF Developer on OS Monterrey

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat a… (read more)

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat and still nothing. THEN if I click on the FF icon in my dock, all the tabs and windows appear in a cascade of windows or tabs like bam, bam, bam.....

This happens on two MacBook Pros around 2016 vintage. This is a new behavior this week.

Asked by stinkykong 6 hours ago

emails missing; and messages now thread in folder. I don't want them to thread

I went looking for an email this morning that had an attachment. The email is gone! I find my response to my client asking a follow up question. The his original email is… (read more)

I went looking for an email this morning that had an attachment. The email is gone! I find my response to my client asking a follow up question. The his original email is GONE as is the attachment.

This morning I responded to an email and hit send. The next email I went to respond had it's original subject line but the body of the email now contains the previously sent email! This is nuts!

And when I moved a large group of emails that were related to a folder Thunderbird now threaded them. I want my emails to be kept individually. Single; no threading conversation.

How to undo all this damage? Please

Asked by llawson3967 6 hours ago

TB 91.10 Misaligns text when sending and other odd behavior

I'm using Thunderbird 91.10.0 I have an e-mail account where the "Composition: Compose messages in HTML format" box is Unchecked. I construct the body of an e-mail to b… (read more)

I'm using Thunderbird 91.10.0

I have an e-mail account where the "Composition: Compose messages in HTML format" box is Unchecked. I construct the body of an e-mail to be sent using a plain text editor (Kedit for Windows). The text of this e-mail contains absolutely no special characters (and that means there are zero Tab characters in there either). I selected the text within the text editor, copied it to the Windows clipboard, and then pasted it into the (initially empty) e-mail body in Thunderbird. The e-mail was then sent (by clicking on the Send button).

Unfortunately, Thunderbird changes the e-mail body when sending which results in lines being misaligned (blanks are either inserted or removed).

When I highlight the message in the Sent folder and then click on "View -> Message Source", the misaligned e-mail is displayed in another window titled "Source of: mailbox:///C:/Tbird_RJR_Raicer/Sent?number=2793 - Mozilla Thunderbird". If I attempt to save a copy of the content of this window by clicking on "File -> Save Page As ...", the "Save As' dialog window opens as expected. However, when clicking on the Save button in that window, no file is created (I've searched the entire system and the file does not exist).

When going back to the main Thunderbird window which is displaying the Sent folder, highlighting the e-mail, and then selecting "File -> Save as -> File" the "Save Message As" window opens. I put a complete file name (full path included) in the "File Name" box, select "Text Files" from the "Save As Type:" dropdown box, and then click the Save button. The file is created as expected. When looking at this file it can be seen that Thunderbird has inserted the three byte string 0xEF, 0xBB, 0xBF as the first three bytes of the file. This is the UTF-8 representation of the Byte Order Mark. From what I've read, the Unicode Standard permits this BOM string to be present, but it is recommended to NOT inlcude it in UTF-8 streams. Throughout the remainder of the e-mail body, Thunderbird has replaced many (but not all) of the Blanks (0x20) with Non-Breaking-Spaces (the two byte sequence of 0xC2, 0xA0).

So, there are a number of issues here:

-There is clearly a defect in the code which deals with saving the e-mail content when in the "View -> Message Source" path.

-The text of the e-mail body becomes misaligned by Thunderbird when it is being sent.

-The Byte Order Mark and Non-Breaking-Spaces stuff behavior is completely undesirable (and feels plain wrong for a plain text e-mail).

How can I get Thunderbird to NOT mess with the spaces (blanks) in the e-mail body?

How can I get Thunderbird to NOT insert the BOM at the start of the e-mail file and NOT change spaces to Non-Breaking-spaces?

I can provide supporting files if you can tell me how to do so. Thanks for the help.

Asked by SandyDog 7 hours ago

Thunderbird United Inbox Suddenly Only Shows 1 of 2 Accounts

Today my Thunderbird United Folders Inbox stopped showing both mail accounts it was set up to show. I checked its properties, and it has both mail accounts' Inboxes check… (read more)

Today my Thunderbird United Folders Inbox stopped showing both mail accounts it was set up to show. I checked its properties, and it has both mail accounts' Inboxes checked. I rebooted and no change. I can only see new or old emails from the account that is missing by clicking that specific account's Inbox in the left folder tab. This is Thunderbird 91.11.0 on a PC. Attached is a screenshot of the first properties window for the United Folders Inbox.

Asked by syanof 8 hours ago

Tracing interactions between Thunderbird and the incoming POP3 mail server

I am experiencing a problem using Thunderbird 91.10.0 when attempting to log-in to my ISP's POP3 mail server. The problem does not occur all of the time, however, once i… (read more)

I am experiencing a problem using Thunderbird 91.10.0 when attempting to log-in to my ISP's POP3 mail server. The problem does not occur all of the time, however, once it occurs it persists for days.

The ISP's POP3 mail server uses SSL/TLS with Normal Password Authentication on port 995. I never permit Thunderbird to "rememeber " the password for this account.

The issue is that after entering a valid password in the "Enter your Password" pop-up dialog box and subsequently receiving no error messages, no e-mails are fetched. When using a web browser interface to the same POP3 server it can be seen that quite a few e-mails are present.

As an interesting tidibt, it was discovered that entering an incorrect/invalid password in the "Enter your Password" pop-up dilog box produces the same incorrect result. For this interaction I would have expected the "Sending of username did not succeed. Mail server responded: authentication failed: LOGIN failed" pop-up. However, this does not occur.

So, my ISP and I would like to know if there is some facility within Thunderbird to trace the request and response interactions between Thunderbird and the POP3 server. If so, how do I enable it and see the corresponding information? At this point we (me and the ISP) do not understand what's going on leading to the incorrect and unexpected behavior.

As another tidbit of information, things work correctly when running Thunderbird 60.5.1 interacting with the same ISP. Even a very old version (45.7.0) of Thunderbird works fine with the same ISP (all connections settings are the same).

This is all very strange!

Asked by SandyDog 2 weeks ago

Last reply by SandyDog 9 hours ago

sudden, various, problems

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened… (read more)

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened repeatedly since. Very annoying.

Also, upon restart of Firefox yesterday, all my cookies were reset automatically. Had to re-log in everywhere. This never has happened before, without out me manually doing this.

Any idea what is going on?

Bill

Asked by billybgame 9 hours ago

Default email address in Tbird

I monitor several email addresses in Thunderbird. When I am in Firefox and I click on an email link, it opens the email with one of my Tbird addresses but it is not the … (read more)

I monitor several email addresses in Thunderbird.

When I am in Firefox and I click on an email link, it opens the email with one of my Tbird addresses but it is not the address I want to use as my Tbird default address.

How can I change it so it opens an email with my preferred address?

Asked by ellencleary 11 hours ago

SVG SMIL animate attributes fill="remove" not working?

I'm animating a SVG by dragging the mouse that changes the <path d=""> attribute. When mouseUp I'm setting the <animate values="" > to animate from that dragg… (read more)

I'm animating a SVG by dragging the mouse that changes the <path d=""> attribute. When mouseUp I'm setting the <animate values="" > to animate from that dragging point and start the animation. This works fine. But if I want to drag it for a second time it looks like the animation has been set to <animate fill="freeze"> although it has been set to "remove". In other words, it looks like the attribute fill="remove" doenst work. I can drag the object (and alter the <path d=""> ) but it doenst show after the animation has been completed for the first time. It only plays the animation.

Asked by OLLIEWEIJERMARS 11 hours ago

Cannot display WebGL geometry via Three.js

Hello, I have developed a three.js component that works without issue on chromium. On Firefox, part of it does not display. <unable to upload images, the upload hangs… (read more)

Hello,

I have developed a three.js component that works without issue on chromium. On Firefox, part of it does not display.

<unable to upload images, the upload hangs <- happy to send via email>

See chromium.png for how it should look. In firefox.png you can see that it is missing the surface area. For reference, the 3d axes shown are three.js components also.

firefox_console.png shows issue loading webgl

firefox_console_after_force_enable.png shows the same after webgl.force_enable was set to True in the config.

Can you offer any advice here? Our customer is keen to continue using FF.

Thanks in advance. Scott

Asked by s_c_firefox 3 weeks ago

Last reply by s_c_firefox 13 hours ago

html mails in v102

After upgrading to v102 (Windows 64bit) *some* html mails are displayed as text. Even for the same newsletter some are correctly displayed, some not. Already tried safe … (read more)

After upgrading to v102 (Windows 64bit) *some* html mails are displayed as text.

Even for the same newsletter some are correctly displayed, some not.

Already tried safe mode with addons disabled. And switched to all other modes for displaying mails.

No change.

Any ideas?

Asked by polet.thoralf 14 hours ago