All Products Support Forum

Hello Mozilla Support,

I have a streaming app's website, and I'm encountering responsiveness issues. The site doesn't seem to be displaying correctly on different devices. Could you provide guidance on how to improve the responsiveness of my website? Your assistance would be greatly appreciated.

Thank you,

Hello.

I recently started using Firefox browser on Android mobile OS, and am having trouble with Korean letter URLs.

On Firefox, unlike Chrome or built-in Samsung internet browser, URLs containing Hangul are displayed ASCII code on every page.

For example, this is how the URL of '모질라 파이어폭스' article on korean wikipedia is displayed.

https://ko.m.wikipedia.org/wiki/%EB%AA%A8%EC%A7%88%EB%9D%BC_%ED%8C%8C%EC%9D%B4%EC%96%B4%ED%8F%AD%EC%8A%A4

As you can see, it is totally a mess and very uncomfortable when it comes to sharing or modifing an URL.

I tried turning off HTTPS-Only Mode in settings however it didn't work.

My idea is that changing the browser's encoding setting from ASCII to UTF-8 will help, but I can't find any option for it.

Is there any solution or add-on to solve this problem?

Sorry if my English reads awkward. But I believe that you could understand my situation.

Version info 120.0.1 (Build #2015988378), a61decd90e+ GV: 120.0.1-20231127143053 AS: 120.0.1

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

I can't seem to find a way to pin bookmark tiles on the homepage (new tab). I also want to stop recently visited site tiles from appearing there if possible. Homepage and Customize in Settings don't seem to have any options for that now. Android 14, Firefox 120.0.1, Pixel 7a phone.

why firefox don't remember last bookmark folder after opening the site in Android i have to revisit bookmark menu then bookmark folder then bookmark menu after i open a website why it can't remember my last bookmark position.

How does one set Firefox to open a link in a new tab?

Frinstance...

Look at a list of search results, tap on a link.

I want to view the linked page in a new tab. Not the page of search results.

Thanks in advance!

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

On my laptop, all my Bookmarks greyed out. They're there, but clicking on them does nothing. There's no URL for any of them. On my IPhone I pressed sync and on my lsptop Mozilla pressed sync, but no success. How do I get them back? (There's thousands!)😳

Hi Mozilla,

On Samsung One UI 6.0 devices, the Korean fonts are showing serif fonts where as other browsers are showing sans-serif fonts.

It seems when SamsungKorean font on the device changes the nameId=1 value to "SamsungKorean_v2.0" the issue is resolved and shows sans-serif font just like other browsers.

Could the issue be firefox using nameId=1 directly?

I use an app called "ConnectLife" to control my Hisense appliance. I use my Google account to login to the account. The account is also connected to Google Home (GH).

Every so often, I have to reconnect the two via GH. This opens the login page for the account inside the GH app, internally using the default browser.

When that is Firefox, choosing to login with my Google account, I'll either get the return of what looks like the actual code of a JSON file, or a close link that does nothing when tapped. Only thing I can do is cancel the attempt by pressing the back button on my phone in both cases, thus the token is not returned to the GH app.

This works flawlessly in Google Chrome, so the only way for me to connect these two is to change my default browser to Google Chrome, reboot the phone, then reconnect them using the GH app. After that, I can change my default browser back to Firefox, reboot my phone, and go about my business until I need to do it again.

I'll do my best to answer any questions you may have. Thanks in advance!

I have a problem with the app. I use it for a good amount of time and then the next day all of my newly open tabs disappeared. Also the tabs I have left is not updated to the latest page. For example was reading a comic Chapter 17 then next day back to Chapter 10

I'm trying to use Firefox on Android but it's says that I need a secure connection even though I'm just trying to Google something or go to a secure website. It also says that it's the websites fault and there's nothing I can do despite that when I tried again a half hour to few hours later it work perfectly. I don't know what's going on with this app but I would like to use it without it just stoping me from just even trying to use Google or any browser it has. Please help me fix this. I can't even go to YouTube on Firefox. Apparently it's some form of connection issue despite that If I uninstalled, then reinstalled the app it would probably work for a little bit then go back to having connection issues

Hi, I'm running ... Firefox 120.0? On a US Samsung Galaxy S22 running Android 14 and One UI 6.0.

Korean characters used to display in a uniform font but after a recent phone update, I now get different fonts (with greatly decreased readability). I can't find any font options in the Firefox app and the only thing language-related is what language Firefox menus are in. I also can't find any relevant font options in the phone settings either - can someone help?