Showing questions tagged:

How to sync two profiles separately for use on multiple devices without mixing up the data between the two profiles?

I have two profiles, one for work and one for my personal in the same account. I need to sync both of my profiles but do not want the information in the two profiles mix… (read more)

I have two profiles, one for work and one for my personal in the same account. I need to sync both of my profiles but do not want the information in the two profiles mixed together. I need to sync the information as I have a desktop and a laptop that I use for work, and mobile devices and another laptop for personal matters. If I am on work travel and need to access my personal profile on my laptop (because schlepping two machines is silly!), I want to switch my profile to the personal one. then when I am done I want to switch back to the work profile. How can I do this and is firefox set up to do this?

Open 1

How to open a new container tab using keyboard shortcuts on Mac?

Before the update, I could use "cmd+shift+[number]" to open a new container tab. Now, nothing works. "cmd+t" opens a tab with "no container", which is completely differen… (read more)

Before the update, I could use "cmd+shift+[number]" to open a new container tab. Now, nothing works. "cmd+t" opens a tab with "no container", which is completely different.

I already tried going to "about:keyboard", but opening a new container tab isn't even listed as an option.

Open 4

I cannot access the Chewy.com website on Firefox.

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please … (read more)

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please address and fix it.

Open 15 1

Unable to access Unsecured Website when doing local development.

seems that after Firefox 150.0.3 (20260511200624). I cant access locally deployed servers that are not secure. the Firefox forces https when hitting http://localhost. I'v… (read more)

seems that after Firefox 150.0.3 (20260511200624). I cant access locally deployed servers that are not secure. the Firefox forces https when hitting http://localhost. I've tried to disable the HTTPS setting altogether. Even in developer mode it still overwrites http to https.

Open 4

Primary login issues with retrieving passwords

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to … (read more)

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

Open 3

After updating Firefox, all my bookmarks disappeared, the backup file is nearly empty, and they're not syncing from my account—is there any way to recover them?

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks … (read more)

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks menu, but only today's date was available, and clicking it did nothing. I found the bookmarkbackups folder in my profile directory, but there's only one file—859 bytes, which is basically empty. I'm signed into a Firefox account now, but my bookmarks aren't syncing from the server, which suggests they were never synced. Is there any way to recover them, or are they just gone?

Open 1

Unable to add icon bookmark to new tab page

Hi, Lately I haven't been able to add a bookmark icon on my 4-row new tab page. There's still to empty spots I would like to fill but can't find the usual + button. Thank… (read more)

Hi, Lately I haven't been able to add a bookmark icon on my 4-row new tab page. There's still to empty spots I would like to fill but can't find the usual + button. Thanks for the help

Open

Help please, trying to do Yahoo Mail backup to Mac

Sorry for long post. Struggling to get backup done, running out of time and other things in life now getting really urgent . Got my Yahoo Mail headache again today. Pleas… (read more)

Sorry for long post. Struggling to get backup done, running out of time and other things in life now getting really urgent . Got my Yahoo Mail headache again today. Please can someone advise me? Thunderbird 150.0.2, Mac OS 10.15 7 Catalina, 2018 Macbook Pro.

Not tech-savvy so finding it hard to find what settings to use in TB. Other people's post answers always seem to show dialog options I'm not seeing on my computer

AIMS: - Prevent folders from deleting in my backup, if I delete stuff on Yahoo. - Backup Yahoo emails to a stable, local copy on an external drive, so I can access old emails + attachments independently without it trying to reconnect / synch with Yahoo Mail - After backup, delete more mail to reduce YM storage from 39GB to less than 15. Feel reluctant to do this yet, as I already lost a big folder of work from my backup by trying to muddle my way through this. - Ideally would like to end up with a local copy I can access in Mail Backup X What I've tried; - Backup using Mail Backup X. Took 18 hours and some large folders were incomplete so I tried again after splitting them up in Yahoo Mail. I liked the software but something went wrong on the 2nd try and it now won't connect to Yahoo at all. Deleted and replaced 3rd party password multiple times. Server details are accepted, but then the icon just spins endlessly, hence trying Tbird instead. Deleted the MBX account which meant no error logs available (Yes. I should not have done that). - Tried both IMAP and POP backup using TBird - have added TBird ImportExport add-on but have no idea what settings to use, advice welcomed Questions/assumptions that may be wrong: - Was advised to use server export.imap.mail.yahoo.com, what's the reason for this and would it work? Can't remember if Yahoo allowed me to enter this setting. Sorry, hard to recall as I tried so many times. - POP only backs up 1 folder - Inbox. Really?? that's not a solution then - TBird's default is IMAP so surely it would always try and connect to synch, and so would any copied backup accounts? - if I get the ImportExport add-on settings right, can I *really* achieve the goal of a local offline backup I can trust, that I could keep on an external drive and access later via Mail Backup X?

Open 3 1

How can I stop URLs from reloading a page?

Many URLs and hosts automatically reload pages. For example, when I am reading a multi-page article and am several pages in, the page often reloads and I have to start al… (read more)

Many URLs and hosts automatically reload pages. For example, when I am reading a multi-page article and am several pages in, the page often reloads and I have to start all over again and try find the place where I left off reading. "Stop Auto Reload" is a Firefox extension that is supposed to allow the user to stop the auto-reloading that many URLs and hosts execute, but it does not always work. It seems to work on some sites, but not on others. I have not found any other extensions so far that address this. Any assistance with this problem is greatly appreciated. -Neil

Open 3

How do I turn off AI pop ups?

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from… (read more)

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Solved 3 2 198

FIXED: Firefox internet access breaks after disconnecting Cisco AnyConnect VPN on macOS (Other browsers work)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browse… (read more)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

Solved 1

web push notifications not working

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalle… (read more)

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

Solved 5

Need to turn a "Are you sure you want to delete this?" prompt back ON.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintainin… (read more)

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?

Solved 3