After downloading and installing, I get Error Msg: Platform version 131.0 is not compatible - etc. Sorry but for some reason I am unable to capture the screen pop of the… (read more)
After downloading and installing, I get Error Msg: Platform version 131.0 is not compatible - etc.
Sorry but for some reason I am unable to capture the screen pop of the message.
Honestly, i keep trying to support FF but your releases are making me mad. first off my addons are missing after upgrade, they aren't in toolbar or bookmarkbar, they show… (read more)
Honestly, i keep trying to support FF but your releases are making me mad. first off my addons are missing after upgrade, they aren't in toolbar or bookmarkbar, they show enabled, but no control exists I use download all images for years, now there is no way to use it .. with the existing version. https://webextension.org/listing/save-images.html i've used this extension literally for years w/o incident.. damn.. this is majorly annoying and disturbs my workflow
why should i have to 'fix' something that was working prior to the upgrade. this is annoying even if some of the browser functionality is improved, your costing me unnecessary work
also why would you located the + new tab control to the left of the 'tabs', you never open a new tab there, always to the far right hand side, the user now has long mouse movements or short-cuts to open, its' broken theUX I've filed a bug on that one.
please you had to know this release had these side effect where are the release notes and the playbook for restoring this add-on functionality.
Dear Sir or Madam, Is it possible to get a version of Firefox ESR beyond 115.15? If so, would you be so kind to share the URL to download the installation? We still hav… (read more)
Dear Sir or Madam,
Is it possible to get a version of Firefox ESR beyond 115.15? If so, would you be so kind to share the URL to download the installation?
We still have a few Windows Server 2012 boxes that are using Firefox 115.15, except Tenable is reporting the version as with vulnerabilities.
Thank you!
I've never knowingly installed a non-mainline thunderbird, but earlier this week I started getting the following when I open Thunderbird: This is an unsupported version … (read more)
I've never knowingly installed a non-mainline thunderbird, but earlier this week I started getting the following when I open Thunderbird:
This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use. Use at your own risk, this build is the same quality as Thunderbird Beta.
Checking the version of thunderbird.exe It says its v131, which happens to be the same as the copy of Firefox installed. When I remove and reinstall Thunderbird it starts off as 128 but quickly changes to 131, even after uninstalling Firefox. (Also annoyingly, this stomps on the version in the profile, which 128 claims is no longer compatible, because Thunderbird isn't clever enough to save a copy of files when it makes "breaking" changes to user files)
I wouldn't being on 131 if actually worked, but it gets stuck in the handshake with my IMAP server, and doesn't even show the local folder caches. (It also for some reason shows the window controls on left side of the window title bar, rather than the right).
How can I restore standard functionality?
how much do pay for the app
I am trying to set up t-bird on a new laptop, but get a message "unable to log in at server" -- may be that I am using an old password, but how do I find what it is or ch… (read more)
I am trying to set up t-bird on a new laptop, but get a message "unable to log in at server" -- may be that I am using an old password, but how do I find what it is or change it? I have t-bird set up on 3 other computers, some of which sync and some don't. I would like to consolidate all of this onto my new laptop. Windows 11.
Since updating Thunderbird on Friday, the application crashes right after opening, even in safe mode. This happens repeatedly, after several reboots and restarting applic… (read more)
Since updating Thunderbird on Friday, the application crashes right after opening, even in safe mode. This happens repeatedly, after several reboots and restarting application in normal and safe mode.
OS: Windows 10 App version: latest unknown.
Please assist. Details below.
Report Contents
Crash ID is: bp-9d476fe2-c377-4f9c-9908-b7fa80200924
I just erased all my profile files, trashed the Application that was in my machine and installed a new one from scratch. It worked for a few hours but crashed again. Opening in Safe Mode gives the same result.
AdapterDeviceID: 0x694c AdapterDriverVersion: 31.0.21001.46001 AdapterSubsysID: 20738086 AdapterVendorID: 0x1002 Add-ons: tbsync%40jobisoft.de:4.11,dav4tbsync%40jobisoft.de:4.8,uBlock0%40raymondhill.net:1.49.2,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0 AvailablePageFile: 41078267904 AvailablePhysicalMemory: 26196316160 AvailableVirtualMemory: 138522462175232 BackgroundTaskMode: 0 BuildID: 20240820161839 CPUMicrocodeVersion: 0xb4 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1728276727 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1728025349 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["usp10.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","Windows.Security.Integrity.dll","TaskFlowDataEngine.dll","explorerframe.dll","ntshrui.dll","dataexchange.dll","twinapi.dll","linkinfo.dll","wsock32.dll","cdp.dll","wscapi.dll","dbgcore.dll","cscapi.dll","ondemandconnroutehelper.dll","OneCoreCommonProxyStub.dll","wininet.dll","directmanipulation.dll","rasadhlp.dll","Windows.Globalization.dll","DWrite.dll","FWPUCLNT.DLL","urlmon.dll","Windows.UI.Immersive.dll","srvcli.dll","iertutil.dll","InputHost.dll","TextInputFramework.dll","npmproxy.dll","BCP47mrm.dll","Windows.UI.dll","Bcp47Langs.dll","winmm.dll","ktmw32.dll","OneCoreUAPCommonProxyStub.dll","ColorAdapterClient.dll","winhttp.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","dbghelp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","MMDevAPI.dll","AudioSes.dll","CoreUIComponents.dll","d2d1.dll","avrt.dll","wshbth.dll","d3d11.dll","dcomp.dll","WinTypes.dll","winnsi.dll","CoreMessaging.dll","wtsapi32.dll","nlaapi.dll","version.dll","dsreg.dll","policymanager.dll","propsys.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","wldp.dll","cryptsp.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","gdi32full.dll","wintrust.dll","KERNELBASE.dll","ucrtbase.dll","bcrypt.dll","win32u.dll","cfgmgr32.dll","bcryptPrimitives.dll","msvcp_win.dll","crypt32.dll","setupapi.dll","psapi.dll","rpcrt4.dll","oleaut32.dll","shell32.dll","combase.dll","clbcatq.dll","ole32.dll","SHCore.dll","kernel32.dll","nsi.dll","msvcrt.dll","sechost.dll","imm32.dll","user32.dll","msctf.dll","gdi32.dll","ws2_32.dll","shlwapi.dll","advapi32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","xul.dll","gkcodecs.dll","freebl3.dll","nss3.dll","nssckbi.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x591b, AdapterSubsysID2: 20738086, AdapterDriverVersion2: 30.0.101.1660FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 80 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1728276723 SubmittedFrom: Client SystemMemoryUsePercentage: 23 TelemetryClientId: 883ecf00-ea60-465f-bacd-8ab9061444e8 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20240820161839","version":"128.1.1","vendor":null,"displayVersion":"128.1.1esr","platformVersion":"128.1.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32687,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-NZ","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4894},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"Radeon RX Vega M GH Graphics","vendorID":"0x1002","deviceID":"0x694c","subsysID":"20738086","RAM":4096,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a","driverVendor":null,"driverVersion":"31.0.21001.46001","driverDate":"6-28-2023","GPUActive":true},{"description":"Intel(R) HD Graphics 630","vendorID":"0x8086","deviceID":"0x591b","subsysID":"20738086","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"30.0.101.1660","driverDate":"3-18-2022","GPUActive":false}],"monitors":[{"screenWidth":3440,"screenHeight":1440,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-NZ","zh-Hant-TW"],"regionalPrefsLocales":["en-NZ"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"NZ","network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":19344,"firstUseDate":19344},"addons":{"activeAddons":{"uBlock0@raymondhill.net":{"version":"1.49.2","scope":1,"type":"extension","updateDay":19494,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19494,"signedState":0,"signedTypes":"[]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"dav4tbsync@jobisoft.de":{"version":"4.8","scope":1,"type":"extension","updateDay":20000,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This add-on is being discontinued because Thunderbird natively supports this feature.","name":"Provider for CalDAV & CardDAV","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19448,"signedState":0,"signedTypes":"[]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"tbsync@jobisoft.de":{"version":"4.11","scope":1,"type":"extension","updateDay":20000,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"TbSync is a central user interface to manage cloud accounts and to synchronize their contact, task a","name":"TbSync","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19448,"signedState":0,"signedTypes":"[]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19344,"updateDay":19344},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetryServerURL: https://incoming-telemetry.thunderbird.net TelemetrySessionId: 10fce786-3002-4eca-be92-9e0033096565 Throttleable: 1 TotalPageFile: 52528123904 TotalPhysicalMemory: 34274512896 TotalVirtualMemory: 140737488224256 UptimeTS: 40.4371 User32BeforeBlocklist: 1 Version: 128.1.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.
missing Thunderbird profiles: Thunderbird works on my windows 11 box but, ]\AppData\Roaming\Thunderbird\Profiles can't be found. I see others have the same issue, all r… (read more)
missing Thunderbird profiles: Thunderbird works on my windows 11 box but, ]\AppData\Roaming\Thunderbird\Profiles can't be found. I see others have the same issue, all recently uploaded as I am doing now, so something must have happened. None of the suggested fixes have helped. Has anyone come up with a strategy that works? Thanks for any help or direction.
I am getting the following error message: Platform version 131.0.1 not compatible with miniversion. Please see the screenshot attached for further details. I cannot ope… (read more)
I am getting the following error message: Platform version 131.0.1 not compatible with miniversion. Please see the screenshot attached for further details. I cannot open firefox due to this error message and I receive this error message every time I try to open the Firefox.
Hello, I'm a Thunderbird user in Japan. I'm sharing my work with my co-worker, therefore, we have received exactly same emails on Thunderbird. And my email data from Outl… (read more)
Hello, I'm a Thunderbird user in Japan. I'm sharing my work with my co-worker, therefore, we have received exactly same emails on Thunderbird. And my email data from Outlook grown too big to handle. So, I would like to install my co-worker's email data to my new Thunderbird which has ongoing email data which is slightly different because I don't have the emails which range of date is from around August 20. Also, the range of date of his data is from around September 10. There is approximately roughly 1 month difference.
Therefore, I would like to install his email data. So, I tried to do as below:- My coworker extract "default" data. I changed below to above "default" data. (Above might be slight different, because I did this change on around September 10, so my memory is not sure to correct.) Tool > Account setting > Server Setting > Folder email data are stored Local Folder > Data Import > Import from Thunderbird which was installed separately > Import from "default" profile > Error which cause is unknown
Could you kindly let me know how to install the data to my Thunderbird?
Version of my PC is Windows11 23H2(OS build 22631.4249)
Thunderbird version: 128.3.0esr(64 bit)
When I opened Thunderbird today, I was greeted by a giant red message warning, "This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not cons… (read more)
When I opened Thunderbird today, I was greeted by a giant red message warning, "This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use." By following a provided link to the "latest stable version of Thunderbird," I found that was version 128.3.0esr.
I did not request an update. I did have Settings> General> Updates set to "Automatically install updates", so I suppose that is how I got this version. But how was I pushed to an unsupported version? Do I need to turn off automatic installs to be protected from this in the future?
Trying to install Firefox on my IPhone SE, 16,6. Get the message "cannot install because of limitations in settings for this unit". Which settings need to be changed? … (read more)
Trying to install Firefox on my IPhone SE, 16,6. Get the message "cannot install because of limitations in settings for this unit". Which settings need to be changed?
can't install
I just installes the Mozilla on my new phone. It won't let me turn the on switch on .
It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've search… (read more)
It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've searched in every category and can't even find an "Options" on the menu. I remember when Thunderbird did have a "return receipt" that was very easy to find. Now it seems that it has disappeared altogether. What gives?
Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles?? How can I now re-install 128? It won't download. using Win… (read more)
Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles??
How can I now re-install 128? It won't download.
using Windows 10, HP 500-c60
This is sent as feedback only. The problem is happening on two different accounts (separate computers) of ours - again, since the last Thunderbird update. If it gets wors… (read more)
This is sent as feedback only. The problem is happening on two different accounts (separate computers) of ours - again, since the last Thunderbird update. If it gets worse, I will try to re-install Thunderbird.
I installed Firefox for windows 10 but I needed it for Window 11. Can this be corrected?
In recent updates, every day I open the browzer, the layout changed or earased.
I am currently on 133.0a1 (2024-10-04) (64-bit) Nightly and the new tab button to the right of the tabs is missing. It will show up sometimes, but I have to go to customi… (read more)
I am currently on 133.0a1 (2024-10-04) (64-bit) Nightly and the new tab button to the right of the tabs is missing. It will show up sometimes, but I have to go to customize and move some things around, then start browsing and it will pop back up.
I use that button often, how do I get that back?