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Blocks

I want these blocks off my phone, email and anywhere else they are interfering with my services. I believe it was done through GitHub but I’ve had enough, plz help. I can… (read more)

I want these blocks off my phone, email and anywhere else they are interfering with my services. I believe it was done through GitHub but I’ve had enough, plz help. I can’t even use safari , Facebook , and other websites! Anyway I can’t stand it anymore

Asked by kellyservices7324 3 hours ago

Last reply by markwarner22 2 hours ago

Unable to copy my email lists when using export function to migrate profile to new computer.

Help: Unable to copy my email lists when using export function to migrate profile to new computer. It is March 17, 2025. I am using Thunderbird 128.8.0ESR (64bit) on Wi… (read more)

Help: Unable to copy my email lists when using export function to migrate profile to new computer.

It is March 17, 2025. I am using Thunderbird 128.8.0ESR (64bit) on Windows 11 Home (version 24H2) on BOTH COMPUTERS! When I use the Thunderbird Tools Export function from my old Window 11 computer to my new Windows 11 computer it copies all my email and folders correctly. I can send and receive email fine on the new computer. However, it fails to copy over my Thunderbird address book and my email lists (the address book and lists are blank). I tried multiple times. My profile is 76GB large. So I tried navigating to C:/Users/Profiles/app data/thunderbird/roaming/profiles/profile name to perform the move manually. Still no luck.

About 2 years ago. Thunderbird versions had the ability to export address books separately. That option is no longer available. So if you know of a way to export my lists of addresses (each lists is a thousand email addresses) That would also solve the problem. -Eileen

Asked by Eileen Samitz 3 hours ago

Private icon on taskbar

I had a Windows update problem that forced me into a clean install yesterday. When I reinstalled Firefox, I forgot to have it put an icon for private browsing on the task… (read more)

I had a Windows update problem that forced me into a clean install yesterday. When I reinstalled Firefox, I forgot to have it put an icon for private browsing on the taskbar during the setup. Is there a way to do this without uninstalling and reinstalling Firefox? I can't find the option on the app menu.

RMikeS

Asked by RMikeS 9 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Newly installed Thunderbird on new PC's not receiving or sending email

I have installed Thunderbird on a new Lenovo PC using the latest version of Windows. I have copied the settings manually and correctly from a laptop in to the settings fo… (read more)

I have installed Thunderbird on a new Lenovo PC using the latest version of Windows. I have copied the settings manually and correctly from a laptop in to the settings for the accounts on the PC. Thunderbird does not give any errors for collection of email though none are appearing in the inbox. There are messages on the server waiting to be collected.

There is a timeout on the SMTP when trying to send messages so no messages are sent.

I have checked all the settings and they are as follows: POP account port 110 smtp port 587 Using START and normal password authentication for both.

I have tried numerous other permutations of configurations as well as restarting Thunderbird after every change. As I mention these are the identical settings used on the laptops which the PC's are replacing. The PC is connected to the internet via ethernet cable and the internet functions fine.

Any ideas out there or anyone having had a similar experience and found a resolution?

Asked by info12757 20 hours ago

Last reply by info12757 8 hours ago

Extensions

I need to install the Foxyproxy and the Wappalyzer, I do trust them but i don't understand why is Firefox disabling them while I have been using them for a while now WITH… (read more)

I need to install the Foxyproxy and the Wappalyzer, I do trust them but i don't understand why is Firefox disabling them while I have been using them for a while now WITHOUT ANY PROBLEM...

You don't even give a clear solution to why and how I can resolve this case on time so i can keep using the browser....issues like these make us users switch to more reliable,easy,supportive and less complex browsers.

Asked by Gibson Rich 10 hours ago

Last reply by James 9 hours ago

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 2 days ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Cannot start Firefox on iOS

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I h… (read more)

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I have updated iOS to last version, but still haven't solved the issue. This is the situation: Firefox is installed, I click to launch it, I am asked to authenticate with MFA I authenticate correctly, and Firefox just sits at the dock bar jumping, then stops jumping, and nothing else happens. I repeated the process several times, made several reboots, nothing changed. Can you suggest a solution?

Asked by alorvao 13 hours ago

Last reply by James 9 hours ago

Update notification not showing

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see… (read more)

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see that a new version is available and it lets me install the update. But I miss being able to see the notification.

Did I disable some setting by mistake? Auto-updates should be turned on as far as I know.

Asked by Magnus 17 hours ago

Last reply by Magnus 12 hours ago

  • Solved

135.0.1 Mozilla Browser: have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK!

thorsak Today at 12:21 PM thorsak 2/23/25, 2:49 PM February 23, 2025 Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-funct… (read more)

thorsak Today at 12:21 PM

thorsak 2/23/25, 2:49 PM

February 23, 2025

Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK: it records my message-title but NOT the contents (0-bytes!) -I never had such a basic issue in many years of very satisfactory Browser-use ...am I have a wrong setting somewhere and is there any quick fix please ...? - Email me when someone answers the thread ...MANY THANKS, Tony H.

P.S.: Please send me a link where I'd get a help since I'm NOT GETTING ANY HELP FOR SEVERAL WEEKS ...! Thanks-Tony H.

Asked by thorsak 2 weeks ago

Answered by Matt 1 week ago

android app ver. 136.0.1 - bookmarks issue

Hello. This most recent update of the Firefox app for Android has suddenly made it so that all of my bookmarks and bookmark folders are out of order. The desktop version… (read more)

Hello.

This most recent update of the Firefox app for Android has suddenly made it so that all of my bookmarks and bookmark folders are out of order. The desktop version does not have this same problem, and syncing between the desktop and mobile accounts does not seem to fix anything.

Another issue I noticed with regards to bookmarks on mobile is that where once I could pull down while in the bookmarks tab to 'refresh' the sync, this feature suddenly does not work either.

I have done 4 total clean re-installs of the app and signed back into my account each time. The app then works as normal, with no bookmarks/sync/refresh issues. Within the next day, however, the app restarts itself and the bookmarks are scrambled again with no sync refresh operating.

I have tooled around the support forums and seen that at least since Ver. 133 other people have had this same issue. The support forums are really not user intuitive and I do not know where to go to have an actual conversation with the developers instead of hoping someone responds to a thread if they feel like it.

I really enjoy using Firefox as my default browser, and have never had this issue before on mobile after any app update until now. If the developers could please take the time to look into this request and work out a solution that doesn't include re-installing the mobile app every other day, I and many others would be very appreciative.

Asked by Gabi 13 hours ago

Add user to my account

After 30 years of using Thunderbird with no problems, yesterday opened my account (with my wife's email also) and everything was gone. I managed to get my stuff back but … (read more)

After 30 years of using Thunderbird with no problems, yesterday opened my account (with my wife's email also) and everything was gone. I managed to get my stuff back but today I worked on my wife's and, while I got her email address to appear in my account I can't get anything else - folders, emails, saved emails, etc. Obviously mine was hidden somewhere because I recovered it pretty readily but I'm having no luck with my wife's. The only things of hers that appear are her inbox, trash, and outbox. I'm delaying telling her because she will be justifiably extremely upset. HELP!

Asked by dannas 14 hours ago

explain it to me like I am 5 years old. Updated firefox, still can't get addons to work.

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working… (read more)

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

Asked by russellofthedesert 2 days ago

Last reply by russellofthedesert 15 hours ago

Updating on ChromeOS/Linux

I recently was able to successfully install Firefox on my Chromebook via Linux following instructions on the site. I have received notifications about an update from Marc… (read more)

I recently was able to successfully install Firefox on my Chromebook via Linux following instructions on the site. I have received notifications about an update from March 14th and I do not know how I can install this update. Can you please walk me through the steps required. It does not seem to install automatically and now my extensions don't appear to be working anymore. Thank you.

Asked by ethan.white3 16 hours ago