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Why has the latest update done away with animated favicons? They worked on the previous version and I like them.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to r… (read more)

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

Asked by information13 2 weeks ago

Last reply by information13 1 week ago

When Windows reboots, and Firefox is restarted, it opens a very tiny window

When Windows 11 reboots, and Firefox is restarted, it opens a very tiny window in the upper right part of the computer screen. Why is this? I believe I reported this befo… (read more)

When Windows 11 reboots, and Firefox is restarted, it opens a very tiny window in the upper right part of the computer screen. Why is this? I believe I reported this before but it still is not resolved.

Asked by Wayne Carpenter 1 week ago

Last reply by Wayne Carpenter 1 week ago

Discover Card Sign In Dpes not work on FireFox

I cannot sign into Discover Card when I use FireFox. I talked to Discover Card about it. They say the most frequent reason it happens is because Discover Card is not on… (read more)

I cannot sign into Discover Card when I use FireFox. I talked to Discover Card about it. They say the most frequent reason it happens is because Discover Card is not on your safe list. I tried signing in on my other PCs with a Ubuntu OS and their browser Opera works fine on signing me in. Within the last two weeks I installed Mint on two of my PCs. works great except for not being able to sign in to Discover Card. I am not having that problem on any other sites. I doubt if my cache is full as my usage being new OS has been minimal. I just tried signiing in with this PC after installing Mint yesterday. I get the same message

"We're sorry. Your request cannot be completed at this time. We sincerely apologize for this inconvenience and are working to resolve this issue soon."

Discover wants to blame Firefox. Personally I think It has to do within the Mozilla VPN. I say that because I often had the same problem when I used McAfee's VPN. Discover maintains it has nothing to do with VPNs and it is a trust issue.

Eventually I want to replace Ubuntu with Mint. But I cannot until this problem is fixed. Opera is also running a VPN when I sign in so this would support Discover Cards theory about Firefox not having Discover on a safe list. I think they have it wrong though. If your site is blocked you are not on Discover's safe list. I wish we could get a meeting of the two minds instead of me trapped in the middle. Hope this helps.

Asked by heinrichda 1 week ago

Back Arrow

Using the back arrow key at the top left of the screen is crucial to my daily work. The Alt+Back Arrow key as suggested in your new "short cuts" is not working. The pull … (read more)

Using the back arrow key at the top left of the screen is crucial to my daily work. The Alt+Back Arrow key as suggested in your new "short cuts" is not working. The pull down of history shows my Corporate name, which is no help to finding the item I was just working on. How can having this simple function of clicking on the back arrow key be brought back as not having it at this time, makes me start the process of searching all over again, which is time consuming and simply makes no sense.

Thank you

Jackie Price | Listing Manager

Asked by j.price1 1 week ago

I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (read more)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Asked by WDHC 2 weeks ago

Last reply by Denys 1 week ago

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla s… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Asked by rla7 2 weeks ago

Last reply by Denys 1 week ago

Primary email address got deleted because I haven't logged into it in a long time so I can't get the code to add a new email address to my mozilla account

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much da… (read more)

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

Asked by Greg 1 week ago

Last reply by 2564329730 1 week ago

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (read more)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Asked by morvik 1 week ago

Last reply by Agent virtuel 1 week ago

Email websites only accessible using a private window

Hello, I do not know if others have this problem, but when I try to access an Microsoft email account, using Firefox, it loads and then immediately logs me out. When I u… (read more)

Hello, I do not know if others have this problem, but when I try to access an Microsoft email account, using Firefox, it loads and then immediately logs me out. When I use a Firefox Private Window, this not occur. What might be causing this?

Asked by Robert Finkelmeier 1 week ago

Last reply by jonzn4SUSE 1 week ago

Stop asking to save passwords

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how… (read more)

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

Asked by lucidly 1 week ago

Last reply by Denys 1 week ago

Disabling OCSP

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closin… (read more)

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closing and reopening Firefox.

One of your forums mentions disabling OCSP checking via the UI, but that option is no longer available in the latest version (147.0.1).

We’ve temporarily disabled it via about:config by setting security.OCSP.enabled to false.

Is there a permanent way to disable OCSP checking that can be enforced via Group Policy (GPO)?

Asked by helmuthbaum 1 week ago

Last reply by helmuthbaum 1 week ago

firefox.exe trying to reach yandex.ru

Windows Defender is blocking Yandex.Ru, which is not even been tried to be access from. It showed in the Event Viewer that firefox.exe tried to reach Yandex.ru. Why is Fi… (read more)

Windows Defender is blocking Yandex.Ru, which is not even been tried to be access from. It showed in the Event Viewer that firefox.exe tried to reach Yandex.ru. Why is Firefox trying to reach there? There are no extensions apart from Firefox Multi-Account Containers installed.

Please advice.

Asked by The_QXW 1 week ago

Last reply by Denys 1 week ago