Showing questions tagged: Show all questions

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Asked by TechD 1 month ago

Last reply by Peter-Didcot 23 hours ago

Firefox Browser No Longer works at King soopers and Walmart.com websites, cannot get in to either one

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I ge… (read more)

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

Asked by NatsRose 2 weeks ago

Last reply by Denys 2 weeks ago

Searches going back 2 searches

Hi. So I've been having this issue where, I search something in google, it searches what I asked it to. Then I search again and it finds what I asked it to. The third tim… (read more)

Hi. So I've been having this issue where, I search something in google, it searches what I asked it to. Then I search again and it finds what I asked it to. The third time if I search again it'll go back to the first thing I tried to search as if i just pressed BACK twice. Something similar happens if I search for something, and then if I search the second thing and tap on the website and then press BACK, it'll go back to the first Google result I ssearched. It's been a few weeks this has been happening and the only thing that'll TEMPORARILY fix it is if I close firefox. If you need any more information I'd be happy to help you help me. Thank you!

Asked by Pistol_Bobcat 1 month ago

Last reply by Pistol_Bobcat 3 days ago

Firefox translates the word "Deutsch" to "English" (probaly other languages too)?

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language op… (read more)

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language options. For example, when translating a page from German to English, the word "Deutsch" (often listed in the website's built in language settings) is translated not to "German", but to "English". While technically correct in that the page is now displaying English thanks to the Firefox translation, it would probably be better to show "German" so that it is easier to switch the website language and not have a duplicate "English" option in the website's dropdown menu. I have noticed this on multiple websites, specifically with German, but it might be with other languages as well. Hopefully this explanation of the issue makes sense, and see my attached screenshot which shows this issue. Please let me know if there is somewhere else I should submit this too.

Asked by wchristensen0 4 days ago

Last reply by nordzilla 3 days ago

How can I make the Video Downloadhelper add on work again; it is currently deactivated.

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available a… (read more)

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner

Asked by girasol2011 4 days ago

Last reply by TyDraniu 4 days ago

Why would the link to my printer's toner supply be unsecure?

My laser printer will not print due to low toner. However, when I click on "more information" to find out the toner level, that site is shown as unsecure and cannot be a… (read more)

My laser printer will not print due to low toner. However, when I click on "more information" to find out the toner level, that site is shown as unsecure and cannot be accessed.

Asked by judybongi 5 days ago

Last reply by jonzn4SUSE 4 days ago

Facebook login is not working.

I can't login to my Facebook account? But I can login to other browsers, Can you please help me on this. Thanks. after confirmation and approval nothing changes on scree… (read more)

I can't login to my Facebook account? But I can login to other browsers,

Can you please help me on this.

Thanks.


after confirmation and approval nothing changes on screen.

Asked by JEBontz Infinite 2 weeks ago

Last reply by Denys 2 weeks ago

Only the first picture is displayed on web pages

Only the first picture is displayed on web pages such as: https://www.military.com/daily-news/investigations-and-features/2026/02/13/army-major-killed-soviet-soldier-was… (read more)

Asked by Sparks9610 5 days ago

Last reply by jonzn4SUSE 5 days ago

Center-screen search bar defaults to address bar

Hello, I have a situation - which I had previously researched and resolved - that has come back to haunt me. I use an ultra-widescreen monitor and searching/browsing obvi… (read more)

Hello,

I have a situation - which I had previously researched and resolved - that has come back to haunt me.

I use an ultra-widescreen monitor and searching/browsing obviously necessitates a center-screen search box which, up until now, Firefox has provided cleanly and with simplicity. However, I see that (once again) despite cursor placement in the center-screen box the search text is being entered in the address bar which is wholly impractical for me since I have to look about 60 degrees left and upwards to see what I am typing.

I say "again" because when this happened previously I was able to make a config change and resolve it but despite that still being in effect - the ".handoffToAwesomebar" is still set to FALSE - search text now has moved back to the address bar.

A brief search of this community yielded no answers. Is there any other known fix or has this now be thrust upon us permanently and thou shalt adapt?

Thanks in advance....

Asked by dan.felton 3 weeks ago

Last reply by AliceWyman 6 days ago

  • Solved

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (read more)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Asked by morvik 1 month ago

Answered by Denys 1 month ago

  • Solved

expedia pop up

Every time I try to open Firefox Mozilla this pops up:www.expedia.com/identity/api/v1/oauth2/callback/google-web?error=access_denied&state=MuRPJl7NGKnHkJs3P3gwVI9MUOz… (read more)

Every time I try to open Firefox Mozilla this pops up:www.expedia.com/identity/api/v1/oauth2/callback/google-web?error=access_denied&state=MuRPJl7NGKnHkJs3P3gwVI9MUOzHbdnYA1eA8_aRTcA

How do I get rid of it? I have closed it but it returns the next time I try to enter firefox

Asked by sykish 1 month ago

Answered by dessertdish 1 month ago

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../153… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 month ago

Last reply by makmobius 1 week ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 2 months ago

Answered by Denys 2 months ago