All Products Community Forum

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

• github.io (many subdomains)
• purdue.edu (many subdomains)
• iu.edu
• ebay.com
• cbsnews.com
• iwm.org.uk
• home.cern
• celestrak.org

Any help in resolving this is appreciated.

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hampshire, USA. When I try to type a different city name after clicking the 3 dots next to the widget and choosing change location the only cities that come up are Canadian cities.

I am not running any kind of VPN, and when I check my location with an IP lookup it shows me in the correct location, my locale settings in Windows are set the the US as well.

Thanks for any help!

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Can no longer attach RGB565 16-bit color BMP files. We have used these files for YEARS due to our *OLD* embedded system and *USED* to be able to POST them using Firefox on Confluence, but *NOW* someone changed it to give you and *ERROR*, attached is the *ERROR* and what the image *SHOULD* look like! Please add an EXTENSION (plug-in) to support these images again (or *AT LEAST* let me drag and drop them as I used to be able to do). I would add it using "Add Images" below but Firefox *WON'T LET ME*!!! I get the ERROR (that I never used to get until recently): The image "file:///C:blahblahblah.bmp" cannot be displayed because it contains errors. It does *NOT* contain errors, it is just an older format that is perfectly *FINE* and should be supported!!!

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445

Yesterday I switched on my PC, opened Firefox and the home page was black. See the attached screenshot. This is not caused by some accidental switching on of the dark mode. Dark mode is clearly off. Neither can I adjust settings to make the Google home page revert to its customary light grey shade.

This isn't a big deal, I know. And it has happened before and in a short period gone away by itself. Maybe it is to do with a glitch in the latest Firefox version. But it has an unpleasant appearance and discourages surfing.

My Chrome Google home page doesn't have this issue.

Can anyone advise on how to fix this unwanted black screen problem ?

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Summary of Mozilla Support Page Selection

The selected text provides a collection of links and statements grouped under several categories related to Mozilla and Firefox.

Mozilla Information & Legal

   Mozilla: Links to the main mozilla.org site, contact information, and statements regarding:

       Trademark Abuse reporting.

       Source code availability.

       Copyright: Portions are c◯1998–2025 by individual mozilla.org contributors.

       Content License: Content is available under a Creative Commons license.

       Parent Entity: Link to the Mozilla Foundation (Mozilla Corporation’s not-for-profit parent).

   Terms & Privacy: Links for:

       Terms of Service

       Privacy

       Cookies

Firefox Products & Downloads

   Download: Direct links for various Firefox versions:

       Desktop

       Android Browser

       iOS Browser

       Focus Browser

   Developer & Pre-Release Versions:

       Firefox for Developers

       Developer Edition

       Beta

       Beta for Android

       Nightly

       Nightly for Android

Community & Support

   Community: Links to:

       Join our Community

       Explore Help Articles

   Help & Language:

       Get Help

       Language (Repeated entry)

Mozilla Account

   Sign In/Up

   What Is It?

   Reset Password

   Sync Your Data

Social Media

   Twitter (Mozilla)

   Twitter (@firefox)

   YouTube (firefoxchannel)

   Instagram (firefox)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this.

and also the whole text in the bar seems not to be selected.

Bonjour en voulant aller sur un site connu et auxquels je vais j'ai eut ce message je n'ai rien modifié sur mon ordi d’où cela viens t-il et surtout comment y remédier. Merci "Pourquoi ce blocage ? Quelque chose dans le comportement du navigateur nous a intrigué.

Diverses possibilités:

   vous surfez et cliquez à une vitesse surhumaine
   quelque chose bloque le fonctionnement de javascript sur votre ordinateur
   un robot est sur le même réseau  que vous

Des difficultés pour accéder au site ?"