All Products Community Forum

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunately Google works fine for me, but I miss Firfox.

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Steps to Reproduce: 1. Launch Firefox (and add Sites shortcuts) 2. Do not navigate to any website 3. Observe network activity using Process Monitor or clash verge

Expected Behavior: - Opening about:home should not establish TCP connections to remote sites unless the user interacts with them.

Actual Behavior: - TCP connections are observed immediately to sites listed in Top Sites shortcuts, even without user interaction.

Notes: - Disabling DNS prefetch, speculative preconnect, and predictor settings does not prevent these connections. - Extensions have been ruled out, I can distinguish darkreader.org(extention) mozilla.org(update) and reddit.com(your sponsor url) from *.edu.*(my shortcuts), DON'T mention that. - Connections occur before any page navigation or clicks. - I suspect that Firefox may attempt to load site icons (favicon / tile thumbnails), but this is unconfirmed.

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Attn: Customer Support

  Firefox is currently my "default" browser.  I am running the most current updated Firefox browser.  I am using a desktop iMac with OS of Tahoe 26.1     
  It appears since the latest few updates (on Firefox) over the last week or so, I can no longer log in to my online banking.  I am able to enter my username and password (I'm using the 1Password app on this desktop and my iOS).  After entering my username and password, the progress wheel just spins and spins and nothing further happens.  The screen just sits there and does not progress to the next webpage allowing entry to my banking.  I know that it is a problem with the Firefox browser.   When I log in to my online banking using Chrome, I have no issues, it logs right in.  
  What is going on?   Please advise.  I'm thinking about ditching Firefox and going with Chrome or Safari.

Thanks for your assistance Dennis Ontario, Canada

After running updates and restarting my computer, I am no longer able to open my common websites used frequently. I don't know how to fix this problem. The search bar runs until it times out.

In Australia, the Government Weather Bureau Service website site is WWW.bom.gov.au. When try to connection to various pages on this website, it can take up to 15 secs for page to appear. If I use Chrome, this problem does not occur. On searching Google, one suggestion is the fact that WWW.bom.gov.au only allows unsecured access ie. only allows http:// access not https://. Is there a setting in Firefox which will allow both types of access? I have tried in Settings/Privacy&Security/HTTPS-Only Mode to allow exceptions, but this does nothing. Any advice please. Regards Michael