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they are in my phone and keep rejecting the change

Remove the hackers and make my internet private change my DNS and VPS number or whatever they are doing to my make my google account and business because it's a house and… (read more)

Remove the hackers and make my internet private change my DNS and VPS number or whatever they are doing to my make my google account and business because it's a house and private. Get them no access to my password or phone number

Asked by Douglas Groves 18 hours ago

Last reply by Paul 3 hours ago

Unable to find the latest backup of the "Local Folders" section created about a few years ago.

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders… (read more)

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

Asked by jlaveque 17 hours ago

Last reply by david 5 hours ago

Cannot download anything any addon refuse to install.

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refres… (read more)

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

Asked by pancerny 4 days ago

Last reply by Alex 8 hours ago

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 1 month ago

Last reply by cor-el 9 hours ago

115.11.1 release notes

TB 115.11.0 (64-bit, W10). ABOUT shows 115.11.1 avail. Selecting WHATS NEW gives a "Welcome to Thunderbird Daily page" with some warnings and other links, etc. Going to R… (read more)

TB 115.11.0 (64-bit, W10). ABOUT shows 115.11.1 avail. Selecting WHATS NEW gives a "Welcome to Thunderbird Daily page" with some warnings and other links, etc. Going to Release Notes (for 115.11.0) then "See all releases" shows a link for 115.11.1, but when selected, missing page.

Asked by Jsm59 1 day ago

Last reply by Agent virtuel 11 hours ago

My primary password will not work on the app on my iphone

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my pri… (read more)

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my primary password, saying it is incorrect. I have deleted the app and re-installed it on my phone, but it still does not work. Why will my account not open on my iphone app? Thank you!

Asked by cherylmarion 1 day ago

Last reply by cor-el 1 day ago

Thunderbird does not perform oath to hotmail.com

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up. My account is detected to use oath2 for authorization, but when I… (read more)

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up.

My account is detected to use oath2 for authorization, but when I click "done", it tries for a while and then say "unable to log into serve".

What I expect is that it would bring up a web browser or something so I could do the oath dance to enter my credentials, but that doesn't happen.

Asked by eric_gunnerson 3 days ago

Last reply by Matt 2 days ago

trying to import login information from Firefox to Norton Password Manager.

trying to import login information from Firefox to Norton Password Manager. the Norton process works but no logins are displayed to import to NPM. There is a quick error… (read more)

trying to import login information from Firefox to Norton Password Manager. the Norton process works but no logins are displayed to import to NPM. There is a quick error screen when running Norton's import_password.exe - I would call a DOS window ERROR:root:extract_all_logins: Error for ALL: no profiles found

 Can you help?

Asked by nliszt 2 days ago

Last reply by cor-el 2 days ago

Profile Migration

I installed TB 115.11.0. I started and TB want an E-Mail-Acc. But i don't want to configure an new acc, i want migrate my old profiles. I copied the profile-folder as … (read more)

I installed TB 115.11.0. I started and TB want an E-Mail-Acc.

But i don't want to configure an new acc, i want migrate my old profiles.

I copied the profile-folder as described online, but they didn't appear.

Meanwhile i used an diffrent Mail-Acc and TB starte to sync and delete all older Mails, was wasn't wanted.

So i have an empty Mail-Acc and couldn't migrate my old Mails.

Asked by Thomas Scheibner 2 days ago

Last reply by david 2 days ago

Trying out Thunderbird for new mac, but it won't properly import my mac Mail mailboxes from my older mac

I'm trying to see whether Thunderbird may work for me. Situation: I've been using a 2012 mac mini, now upgrading to a M1 mac mini. I have used the mac's "MAIL" program… (read more)

I'm trying to see whether Thunderbird may work for me.

Situation: I've been using a 2012 mac mini, now upgrading to a M1 mac mini.

I have used the mac's "MAIL" program for over a decade. Some of its folders are pretty large.

For reasons not important here, I can't use the apple "migration assistant", and have tried to migrate the folders to the now-current Mail program... and they utterly fail.

Thus, since I liked the look of Thunderbird, I figured I'd see if IT could import the mailboxes. Short answer, not well enough.

I've read up on it, tried various ways, added the import/export extention; of course the program will NOT import mailboxes directly from mac Mail despite claiming to... a known flaw... but it will also not import the MBOX files and then use them.

It does seem to import the whole file, in that if I check the resources for thunderbird in the user file, I see that one test mailbox has indeed kept the full 2.15gb capacity... but rather than showing the roughly 37,000 emails in that file, it only shows about 6,000. I've tried it multiple times, and have gotten different file totals between 5100 and 6300 total.

Any workaround, or is Thunderbird not for me?

Thanks for any advice.

DJ

Asked by Don White 2 months ago

Last reply by PDP8 2 days ago

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the wor… (read more)

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the worst time I've ever had at migrating from an old computer to a new computer using TB ever. EVER! This is the worst. I am moving from an ASUS Win11 to a HP Win11 so there shouldn't be that much of a problem. I've done this more than a few times so I know the drill of copying the %appdata% from one place to another. I have installed uninstalled deleted reinstalled, uninstalled reinstalled deleted three times and keep getting the same problem and have been doing this going on three days. I donated to get his copy and am about to ask for my donation back if I don't get a very simple answer. I keep getting that error message no matter what I do. I need a very simple walk through on how to get what I am able to save from the old computer into the new computer without a lot of magic and rain dancing and click here and delete this and see if this sticks. I need a very simple take your profile.zip and unpak it here then open TB and do this. PERIOD. The profile is on the same computer not a server. If I cannot get a quick down and dirty answer please just tell me and I'll ask for my donation back and move to MS outlook and deal with their FU'ed POS. I really don't know why TB has taken a turn for the worst here. But it's not looking good IMHO.

Asked by Frank 5 days ago

Last reply by david 3 days ago

Can't reconfigure Thunderbird to receive or send.

Hi, Last week, my Thunderbird just stopped showing new incoming mail. I have tried many, many times to get it up and running with my new emails. I am with Telstra as my i… (read more)

Hi, Last week, my Thunderbird just stopped showing new incoming mail. I have tried many, many times to get it up and running with my new emails. I am with Telstra as my internet provider, running Windows 11 and Norton360. I am not able to send either. All my folders are OK, and I have not lost any content. I am able to see new emails on my Telstra email but I prefer to have Thunderbird. Please advise what to do. Ryan

Asked by rstec 4 days ago

Last reply by christ1 4 days ago