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after sync I lost the bookmarks that had been on my mobile device (kindle fire)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recen… (read more)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Asked by becyclist-temp 3 weeks ago

Last reply by Paul 2 weeks ago

How to customize the collections?

I can't figure out how to customize the collections. I want to be able to organize my collections alphabetically, make sub-collections under a parent collection (like one… (read more)

I can't figure out how to customize the collections. I want to be able to organize my collections alphabetically, make sub-collections under a parent collection (like one can do in Gmail, for example), it would also be helpful have the option to choose the color of the main/parent collections, and to be able to search within the collections using a keyword in a search box.

With all of these customizable options, I could create a better, more efficient organizational system that would REALLY help to keep & identify collections quicker & easier.

I have had to make dozens & dozens of collections due to the inability to file sub-collections under main/parent collections.

As a result, a frustratingly unnecessary amount of time & effort is spent trying to remember when & where (throughout my ENTIRE history of having Firefox/using collections) a particular collection is located.

I then ALSO have to spend an unnecessary & frustrating amount of time searching within the collection just to locate a particular link as there is no search bar within the individual collection (or from all of the collections, umm... collectively) to facilitate a search.

    • I wanted to make sure it is known that I DO like this feature, regardless if it was intentional by design or not

Once I eventually find the 1. Collection I'm looking for, and then eventually find the 2. Link I'm looking for.. I can click on the link, and I'm directed to the page I saved, but here's the bonus:

When I hit the back button, I'm taken to the page I was on, previous to the page I saved. This is SUPER helpful when I come back to something I've been researching as it helps me to reconnect to the line of thinking I had during the time of research. This helps to eliminate the need to keep such a detailed journal of the thought processes behind each area of research to expand upon or revisit.

So thank you for that!! Also, please don't mess with it? I'm only needing help with the items mentioned at the beginning of this message.

Thank you for your attention, time & help with figuring out how to locate & utilize the customizable, collections organization options.

With appreciation to those who work behind the scenes, doing what they can to foster potential, growth, efficiency & ease,

Celena Morgan

Asked by bso118 3 weeks ago

Last reply by Paul 2 weeks ago

Recover Desktop and Mobile bookmarks

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please adv… (read more)

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

Asked by fingersnaps10 4 weeks ago

Last reply by Paul 4 weeks ago

Bookmarks

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine t… (read more)

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine to just Bookmarks?

Asked by kevin case 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

keeps crashing when messing with bookmarks

When I finally decided to start organizing my hundreds of bookmarks, I began to experience a crash every 1-2 minutes. I'm opening, editing and moving bookmarks into diffe… (read more)

When I finally decided to start organizing my hundreds of bookmarks, I began to experience a crash every 1-2 minutes. I'm opening, editing and moving bookmarks into different folders, which by itself shouldn't cause frequent crashes. My phone's specs shouldn't be an issue either since I have an s24 ultra. I'm grateful for any replies, and would like to thank you for your time.

Asked by lil sushi 1 month ago

Last reply by Rawan Abdelrahman 1 month ago

iOS FireFox Suggestions Only Shows 1 Bookmark Result

Hi, Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show. I want the previous behavior bac… (read more)

Hi,

Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show.

I want the previous behavior back so that I only need to type a few characters and then choose one of the suggested bookmarks in the list of results. Now, I need to keep typing a lot more characters/words before the 1 bookmark I want shows up. Sometimes I can’t recall enough of the full URL so the bookmark I want never shows up.

This is a big downgrade in the user experience. Is there a setting to go back to the previous behavior?

Regards.

Asked by User 2 months ago

Last reply by Kiki 2 months ago

editing

Why are basic features like editing bookmarks not in the app. On chrome you are able to click and hold on a bookmark to select it, then click and hold on it again to move… (read more)

Why are basic features like editing bookmarks not in the app. On chrome you are able to click and hold on a bookmark to select it, then click and hold on it again to move it anywhere you'd like in the folder. Also there is no "move to" option on Firefox which would make sorting much easier, it would be nice to have such a simple feature like this for convenience.

Asked by Mortis 2 months ago

Last reply by Paul 2 months ago

Bookmark bar viewing in Android App

I signed into my Firefox account on my android device expecting to be able to access the bookmarks in my bookmarks bar. I cannot find those bookmarks in the android app. … (read more)

I signed into my Firefox account on my android device expecting to be able to access the bookmarks in my bookmarks bar. I cannot find those bookmarks in the android app. All I see are Desktop bookmarks Anyone know how to access bookmarks in bookmark bar?

Asked by crgminsd 4 months ago

Last reply by Paul 4 months ago

Technical

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to… (read more)

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to do it! Thanks.

Asked by janegilbert01 5 months ago

Last reply by Kiki 5 months ago