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when I want to pay a bill online It will not let me change the credit card number to a different credit card

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me us… (read more)

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me use a different card

Asked by rrcw2828 1 day ago

Auto-fill settings missing

I cannot find the auto-fill options in settings. Within settings I have found autofill for bank cards, but that is the only option. I am trying to turn on autofill person… (read more)

I cannot find the auto-fill options in settings. Within settings I have found autofill for bank cards, but that is the only option. I am trying to turn on autofill personal details such as address etc.

Please help!

Asked by jamiecmore 5 months ago

Last reply by dvd0876 4 days ago

enabling autofill for payment methods but autofill not working

I'm trying to enable autofill for payment methods but autofill is not working. I've checked the correct box under Preferences --> Settings --> Save and fill payment… (read more)

I'm trying to enable autofill for payment methods but autofill is not working. I've checked the correct box under Preferences --> Settings --> Save and fill payment methods. I do not need the device to require sign-in to do this. But when I try to fill in from my saved payment methods, nothing fills in. I've restarted Firefox and my MacBook Pro, but it still doesn't autofill the payment methods. This has worked in the past, but it's not clear why it's not working now even if I have followed all the correct steps. Please help! Thanks

Asked by smattoon 1 week ago

No password autofill on Firefox for Android (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 3 months ago

Last reply by Kellyblunk 1 week ago

Saved credit card expiration dates don't work

When I pay with a credit card, Firefox asks me every time whether I want to update the expiration date. It doesn't matter how I respond; it will ask me the same question … (read more)

When I pay with a credit card, Firefox asks me every time whether I want to update the expiration date. It doesn't matter how I respond; it will ask me the same question the next time. Furthermore, the saved expiration date is never actually used to help fill out the form.

Asked by David Feuer 2 weeks ago

Autofill information disappearing on forms with multiple autofill inputs

In the last month or so I'm having an issue where using autofill multiple times on a web form causes some of the autofilled inputs to disappear. For example, if I autof… (read more)

In the last month or so I'm having an issue where using autofill multiple times on a web form causes some of the autofilled inputs to disappear.

For example, if I autofill my contact info first, when I go to autofill my payment information, my contact info disappears. If I try to re-autofill my contact info, then my payment info disappears.

The lost autofill inputs still leave behind yellow boxes as if still containing the autofill text, but the boxes are empty and submitting forms like this will fail, so I'm certain the autofilled information is being removed and not simply going invisible or something.

Asked by Tara Newfield 3 weeks ago

Credit Card info does not autofill

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived. Firefox has my credit card information and it shows up in a window… (read more)

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

Asked by 2PeterW 5 months ago

Last reply by ZCoupon 1 month ago

payment

I cannot add a single payment method no matter what i do, nothing i do works firefox sucks I cant add payment methods, i have to triple tab the search bar before the bro… (read more)

I cannot add a single payment method no matter what i do, nothing i do works firefox sucks

I cant add payment methods, i have to triple tab the search bar before the browser reacts, i dont have these problems anywhere else, on top of that no actual support

Asked by anderssonkevin74 1 month ago

Payment Card Autofills with incorrect date

Using payment cards my saved card has the correct date when I look at saved cards. When I use the payment option and select the card offered it puts in an incorrect date … (read more)

Using payment cards my saved card has the correct date when I look at saved cards. When I use the payment option and select the card offered it puts in an incorrect date (-6 years). I chage this manually and it asks to update the card details, to which I answer 'Yes'. When I go to use it again the same scenario plays out.

Any idea wy this would be, I've flushed the cache and memory but still the same.

Asked by Chris Baker 1 month ago

Auto fill stopped working for USPS

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill… (read more)

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill in my name on the top line and on the bottom line, it would fill in my email.

What can I do to get this feature back? It stopped working around the beginning of 2025.

Thank you, Martha.

Asked by mpoinar2 1 month ago

Last reply by mpoinar2 1 month ago

arrow keys and allow a website to open a window

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow … (read more)

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow no longer works here.

A significantly bigger issue allowing a website to open a window or tab or popup. There used to be two buttons when this happens, allow and always allow. Always allow is no longer a choice. I have to click allow every single time I go to that web site. Since two of those sites are the enrollment and learning management systems where I work, I'm doing that 20 times a day. If disappearing the always allow button was a design decision, it was a bad one.

Asked by pjcamp 1 month ago

Last reply by Mark 1 month ago

Auto fill stopped working for USPS

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill… (read more)

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill in my name on the top line and on the bottom line, it would fill in my email.

What can I do to get this feature back? It stopped working around the beginning of 2025.

Thank you, Martha.

Asked by mpoinar2 1 month ago

Last reply by mpoinar2 1 month ago

autofill

I want to edit my auto-fill data, I suspect it may have errors. How do I get to see and edit the auto-fill data that has been entered into my browser? I have looked and c… (read more)

I want to edit my auto-fill data, I suspect it may have errors. How do I get to see and edit the auto-fill data that has been entered into my browser? I have looked and can't locate this info.

Asked by fowlerc2325 2 months ago

Last reply by Mark 1 month ago

Autofill problems

Autofill keeps bringing up an old email address as a choice when logging onto website accounts. When I accessed 'Autofill' under 'Settings,' there was no choice for email… (read more)

Autofill keeps bringing up an old email address as a choice when logging onto website accounts. When I accessed 'Autofill' under 'Settings,' there was no choice for email addresses (see circled area on photo). Is this not a feature, or am I in the wrong place? If this isn't a feature, I would like to suggest this addition.

Asked by justourstuff1 2 months ago

Last reply by Mark 1 month ago