All Products Community Forum

I just got reed of annoying e-mails going to my I Cloud and again today I have 170 junk mails!!!! Is there a way that unsolicited E- mail do not invade my computer as I only want to see the e-mails from people and companies that I know of!!!! I thank you for any tips that you have to offer. Neoma

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and have been very happy with!

Newly added yahoo mail account won't show up in folders pane. Shows in account settings. I get popup notification that T'bird has received mail for that account. But can't see mail, or any other indication the account exists when in mail mode.

Have removed acc't and recreated it several times.

Need new email due to changing ISP. Tried outlook.com but got message that account authenticated but not opened. After fighting with that problem switched to Yahoo and ran into this.

This page describes that one can create a saved search by going to File -> New -> Saved Search. However, on my version of Thunderbird (Version 136.0.1 on Windows 11), this button doesn't exist for me (see attached). I'd use the keyboard shortcut Ctrl-Shift-F to search and then save as a Saved Search, but the result I get looks different from the New Saved Search Folder window in the linked support page. In particular, I want to create a Saved Search that scans across multiple different inboxes, but this isn't possible starting from a search. What can I do here?

After installing TB on new machine(s) everything in the profiles looks normal. The folder names in the local folders are all there, as are the subfolders, and the folders all show the correct count for the number of messages in each folder and subfolder. But the actual messages are missing completely. All of them. I can save new emails to the local folders, and they appear. Example below, one saved message but the folder says there are 440. I have backups of the profile that are all showing the same problem. I guess that somehow there is a problem with pointers?

I have a Gmail account, my mother has a Westnet account. On the webmail, they both have a junk folder and a spam folder. In Thunderbird, how do I get BOTH of these folders to come in, as per the webmail. Currently, I have to go to Gmail, and Mum to Westnet webmail, to check Spam, and it always has legitimate emails in there.

I tried to get Span folder, and now junk folder has disappeared.

My thunderbird account showing 78% full even I have deleted many mails, from Deleted folder also. Out of 15 Gb, I have only used 2.2MB storage of google drive and my account is not a google account. Can someone please help me to fix this, Thank you

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.

I have been unable to add my husband's email address in Thunderbird. I am totally leery of depending on New Outlook as it has crashed om me several times. Geek Squad tried to add for me and encountered errors.

Thank you for your help.

Could you just remove this ?

Clicking weiter does not allow to ask a question.

I now know why nobody supports mozilla. You ignore users if they don´t speak english

How do I remove my grigsfam@comcast.net email account from Thunderbird. I only want my grigsfam@gmail.com email account

I have tried following the online steps shown by Mozilla